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Aparthotel

Level Chicago – Old Town

Family-friendly aparthotel with 24-hour health club and sauna

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Photo gallery for Level Chicago – Old Town

Outdoor pool
Property video
Outdoor pool
Front of property – evening/night
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Dryer
  • Washer
  • Kitchen
S$355
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View in a map
  • Place, Michigan Avenue
  • Place, Chicago Riverwalk
  • Place, Millennium Park
  • Airport, Chicago, IL (ORD-O'Hare Intl.)

Choose your unit

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Living room

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 680 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Room

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 1080 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Private kitchen

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 560 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Living area

Executive Suite, 1 King Bed with Sofa bed, City View

  • 705 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Living area

Deluxe Room, Multiple Beds, City View

  • 830 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Room

Deluxe Room, Multiple Beds, City View

  • 1575 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

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About the area

Chicago

Located in Downtown Chicago, a neighbourhood in Chicago, Level Chicago – Old Town is near a train station and near the beach. Michigan Avenue and Navy Pier are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Looking to enjoy an event or a match? See what's going on at United Center or Wrigley Field.
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What's nearby

  • Michigan Avenue - 11 min walk - 1.0 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Millennium Park - 3 min drive - 2.5 km
  • Navy Pier - 5 min drive - 3.6 km
  • Wrigley Field - 7 min drive - 6.3 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Division On The Rocks - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Dialtone Cafe - ‬1 min walk
  • ‪Happy Camper Pizza - ‬2 min walk
  • ‪Jersey Mike's Subs - ‬3 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with 24-hour health club and sauna
A 24-hour health club, a sauna and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and a safe. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Washing machine
Dryer
Pet-friendly
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 22.32 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Level Chicago – Old Town have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Level Chicago – Old Town pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Level Chicago – Old Town?

Self-parking is available for USD 68.30 per night.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Level Chicago – Old Town?

Checkout is at 11:00 AM.

Where is Level Chicago – Old Town located?

This family-friendly Chicago aparthotel is located near the beach, within a 15-minute walk of Lake Michigan and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 2 mi (3 km). Clark-Division Station is only a 4-minute walk and Chicago Station (Brown Line) is 11 minutes.

Reviews

Level Chicago – Old Town Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

8.8/10

Communication
Rating 10 - Excellent. 270 out of 376 reviews
Rating 8 - Good. 47 out of 376 reviews
Rating 6 - Okay. 27 out of 376 reviews
Rating 4 - Poor. 20 out of 376 reviews
Rating 2 - Terrible. 12 out of 376 reviews

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, communication
Always a great experience
Stayed 1 night in May 2025

10/10 Excellent

Shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe, beautiful suite that includes full kitchen, staff was very kind
Stayed 3 nights in Apr 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was really nice overall! Would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay ! Love this property every time I’m in Chicago.
Stayed 1 night in Nov 2024

10/10 Excellent

Quincy

Liked: Cleanliness, room comfort, communication

The sophistication & Ambiance of Level

The Place was Great, Clean, inviting, Hip, Comfortable and relaxing. Will definitely be back and would highly recommend a stay here
Stayed 1 night in Feb 2025

10/10 Excellent

Sulemi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 2 nights in Apr 2023

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place with amazing amenities. Perfect stay for adults or families alike! Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was great, room was neat and very clean. Would stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was awesome. Has everything you need, great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication

Fabulous apartment hotel stay

Incredible stay. Friendly staff, super luxury building , wonderful views of skyline, fantastic gym , love it and can’t wait to come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

shanique

Liked: Cleanliness, property conditions & facilities, communication
My stay here was absolutely amazing, I’d definitely consider going back.
Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication

Fabulous ❤️❤️❤️

Incredible stay. Friendly staff, super luxury building , wonderful views of skyline, fantastic gym , love it and can’t wait to come back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk and maintenance staff was amazing super succeeded our expectations i will return gor future dates
Stayed 1 night in Feb 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Good property if you don’t need housekeeping ($100 daily) and you don’t mind having to pull up to a closed garage and make a phone call for them to open it for you as there’s no codes. Other than being very inconvenient and having a front desk, that’s designed to accommodate the residence and therefore lacks the traditional pleasantries of a hospitality hotel, the rooms themselves are nice. But forget about service from this property! It’s a residential property that has a hotel feature that is minimally staffed, and Lax the traditional hotel amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, amenities, property conditions & facilities, communication
We needed a place nearby for a night after our trip. We were pleasantly surprised at how spacious and nice were our accommodations. Newer building, upscale and very clean.
Stayed 1 night in Oct 2023

6/10 Okay

Hiroyuki

Liked: Cleanliness, amenities
Disliked: Communication
This is not a full service hotel. This is a long term stay or furnished apartment. Great sauna and gym.
Stayed 2 nights in May 2024

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities, communication
A different type of hotel experience but good overall!
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

1 night stay, 2bedroom Deluxe room

Amazing property, amazing room and views. The gym and sauna are top notch. The attached parking garage is very convenient. Felt safe and welcomed throughout our stay. Definitely will look into booking again.
Stayed 1 night in Jun 2023

8/10 Good

Joshua

Liked: Cleanliness, communication
Clean and good view
Stayed 2 nights in Nov 2022

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort, communication

Bday trip

I can't complain, everything was up to par
Stayed 1 night in Jul 2023

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff at the level were top notch, went above my expectations ,were very nice and pleasant made my experience very fulfilling, i will come back again and again.
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Not a good choice

Not for families. Poor maintenance and installation of appliances. Uncomfortable mattresses. Disingenuous management.
Stayed 3 nights in Oct 2024

10/10 Excellent

Trieu

Liked: Cleanliness, amenities, property conditions & facilities, communication
good
Stayed 1 night in Sep 2022