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The Garden Suites

Aparthotel with a rooftop terrace, steps from Gran Via

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Private kitchen
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Room
Room
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Outdoor space
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is S$304
includes taxes & fees
2 Jun - 3 Jun

Explore the area

Map
Calle de los Jardines 2, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

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View all photos for Apartment, 1 Bedroom (Dalia)

Private kitchen

Apartment, 1 Bedroom (Dalia)

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Calatea)

Room

Apartment, 1 Bedroom (Calatea)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment, 1 Bedroom (Lobelia)

Room

Apartment, 1 Bedroom (Lobelia)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Duplex, 2 Bedrooms (Orquídea)

Room

Duplex, 2 Bedrooms (Orquídea)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 King Bed

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About the area

Madrid

Located in Madrid, The Garden Suites is in the city centre. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and San Miguel Market. Madrid Amusement Park and Madrid Zoo Aquarium are not to be missed.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tapa Tapa Montera - ‬2 min walk
  • ‪Picalagartos Sky Bar - ‬2 min walk
  • ‪Dunkin´España - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Garden Suites

Aparthotel with a rooftop terrace, steps from Gran Via
This smoke-free aparthotel features a rooftop terrace, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe. Each apartment provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a sofa bed and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
The Garden Suites offers 4 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds and desks. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space
Housekeeping

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Calle Montera 32 (Tours & Tickets Civitatis)]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Garden Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Garden Suites?

This property doesn't offer parking.

What time is check-in at The Garden Suites?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Garden Suites?

Checkout is at noon.

Where is The Garden Suites located?

Located in Madrid Centro, this aparthotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Santa Ana are also within 10 minutes. Gran Via Station and Sevilla Station are within a 5-minute walk.

The Garden Suites Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 88 out of 139 reviews
Rating 8 - Good. 28 out of 139 reviews
Rating 6 - Okay. 5 out of 139 reviews
Rating 4 - Poor. 10 out of 139 reviews
Rating 2 - Terrible. 8 out of 139 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.2/10

Communication

Reviews

10/10 Excellent

Ana Beatriz

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2025

2/10 Terrible

gloria

Disliked: Cleanliness, property conditions & facilities, communication
I was so disappointed about his place because it is a beautiful property with a perfect location however it was so Dirty and the upstairs bathroom was clogged and we couldn’t use it. I informed the housekeeper and she didn’t seem concerned. Also the ac units all leaked and my daughter had her purse on a ledge and the ac leaked all the way down the wall to the point the purse and her passport were damaged. Again it’s a shame because if maintained properly it would have been a different experience.
Stayed 3 nights in Oct 2024

6/10 Okay

Gloria

Disliked: Cleanliness, communication
Stayed 3 nights in Jul 2024

10/10 Excellent

Inma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bien situado y perfecto para un fin de semana
Stayed 1 night in Oct 2024

8/10 Good

Ana Dolores

Liked: Cleanliness, room comfort, communication

Muy chulo y agradable

El apartamento muy bonito, muy cómodo, muy limpio y muy bien ubicado. Lo único es que hasta la 1:00 de la mañana había un poco de jaleo en la calle, pero se calmó y hemos podido dormir muy bien. Repetiríamos
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort, communication
The most noisy place I’ve been to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jignesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim Van

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
The apartment was comfortable and clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente suite, muy bonita, cómoda y funcional, gran ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

Yu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Stayed 2 nights in Jul 2024

8/10 Good

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Delicioso el interior y el edificio en excelentes condiciones. Solo mucho el ruido de la noche por la zona que es muy concurrida.
Stayed 1 night in Jul 2024

8/10 Good

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location but did not allow early access. Shade for window had been broken and not repaired
Stayed 3 nights in Jul 2024

4/10 Poor

Claudia

Liked: Cleanliness, amenities
Disliked: Communication
Orbitz sent me an email on behalf of the property saying they would keep my luggage before the check in time and when I arrived to the suites they told me they don’t store luggage. The suites don’t comply with the offer made during reservation. The bathroom wall leaks and the corridor gets flooded.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Mar 2024

2/10 Terrible

Greys

We contact to the property for inquiries and never get back any info, the AC was horrible, it was liking water all the time, and never get the room cooling. No attention at welcome, they just give you the keys and that’s it. Also no one say that we have to leave deposit. The water at the showers is poor, i did not recommend this
Stayed 3 nights in Jun 2024

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bueno el apartamento
Stayed 3 nights in Mar 2024

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
At first glance the apartment looks lovely. However, many things do not work--lights are burned out or broken, doors won't close, the shower works inconsistently. Also, we found ants both downstairs and upstairs. Requests for help/items were ignored. While centrally located, the area immediately surrounding the apartments is extremely loud, especially on the weekends. Shouting and noise goes on until 3 or 4 in the morning. But beyond all this there is one primary reason why we gave this property just one star. But under Expedia's rules we are not allowed to tell you what it is . . .Travellers beware.
Stayed 5 nights in Jun 2024

2/10 Terrible

Johannah

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The apartment had many things that did not work: doors did not close properly, lights burned out or were not working etc. Management was non-responsive to requests and dishonest. Ants were in the apartment. It was extremely NOISY at night (well into the early morning hours).
Stayed 1 night in Jun 2024

10/10 Excellent

Rogelio Enrique

Stayed 2 nights in Jun 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2024

8/10 Good

Natallia

Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious apartment, but the area is too noisy! Also, there was some confusion with check-in
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jun 2024

4/10 Poor

Qiang

Liked: Property conditions & facilities
Disliked: Communication
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, room comfort, communication

Modern apartment in central Madrid

A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
Stayed 2 nights in Jun 2024