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Pontins Prestatyn Sand Holiday Park

Family-friendly hotel with 2 restaurants and indoor pool

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Photo gallery for Pontins Prestatyn Sand Holiday Park

Pool
Exterior
Room
Dining
Bathroom

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
  • Place, Prestatyn Beach
  • Place, North Wales Bowls Centre
  • Place, Ffrith Beach Festival Gardens
  • Airport, Liverpool (LPL-John Lennon)

Rooms & beds

1 bedroom (sleeps 4)

Bedroom

2 Single Beds and 1 Double Sofa Bed

Spaces

Number of living rooms
Garden
Price is avg per night

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About the area

Prestatyn

Located in Prestatyn, Pontins Prestatyn Sand Holiday Park is near a train station and near the beach. Beginning And End and Talacre Lighthouse are local landmarks, and the area's natural beauty can be seen at Clwydian Range And Dee Valley and Rhuddlan Nature Reserve. Travelling with kids? Consider Nova Centre, or check out an event or a game at Rhyl Events Arena. Take the opportunity to explore the area for water adventures such as snorkelling.

What's nearby

  • Prestatyn Beach - 5 min walk - 0.4 km
  • Offa's Dyke National Trail - Northern Terminus - 10 min walk - 0.9 km
  • North Wales Bowls Centre - 5 min drive - 2.3 km
  • Ffrith Beach Festival Gardens - 6 min drive - 3.3 km
  • Rhyl Beach - 10 min drive - 6.3 km

Getting around

  • Prestatyn Station - 10 min walk
  • Chester (CEG-Hawarden) - 60 min drive

Restaurants

  • ‪Greggs - ‬15 min walk
  • ‪Cook House Pub & Carvery - ‬13 min walk
  • ‪Tesco Café - ‬17 min walk
  • ‪Beach Hut - ‬11 min walk
  • ‪Costa Coffee - ‬14 min walk

About this property

Pontins Prestatyn Sand Holiday Park

Family-friendly hotel with 2 restaurants and indoor pool
This smoke-free hotel features 2 restaurants, an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and an arcade/games room are on-site. Housekeeping is not available.
Pontins Prestatyn Sand Holiday Park offers 4 accommodations with blackout curtains. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Parking included
Free WiFi
Restaurant
Bar

House Rules

Check in after 4 PM
Check out before 10 AM
default

Pets

No pets allowed, service animals permitted
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Does Pontins Prestatyn Sand Holiday Park have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Pontins Prestatyn Sand Holiday Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pontins Prestatyn Sand Holiday Park?

Self-parking is free at this property.

What time is check-in at Pontins Prestatyn Sand Holiday Park?

Check-in start time: 4 PM; check-in end time: 10 PM.

What time is check-out at Pontins Prestatyn Sand Holiday Park?

Checkout is at 10 AM.

Where is Pontins Prestatyn Sand Holiday Park located?

This family-friendly Prestatyn hotel is located near the beach, within a 10-minute walk of Prestatyn Beach, Nova Centre and Offa's Dyke National Trail - Northern Terminus. North Wales Bowls Centre and Astrobowl are also within 2 miles (3 km). Prestatyn Station is 10 minutes by foot.

Pontins Prestatyn Sand Holiday Park Reviews

Reviews

5.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 46 out of 508 reviews
Rating 8 - Good. 98 out of 508 reviews
Rating 6 - Okay. 87 out of 508 reviews
Rating 4 - Poor. 96 out of 508 reviews
Rating 2 - Terrible. 181 out of 508 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

6.2/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Andy William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms , staff were very helpful
Stayed 5 nights in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness, amenities
Clean chalet, the beds were uncomfortable
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Nice stay on budget

No toilet paper,no soap, no double duvet. Otherwise nice stay on budget.
Stayed 1 night in Jul 2022

8/10 Good

Wan

Liked: Staff & service
safely for children to play around the properties, the properties has seen improvement from other quest review in other online platform on their visit previous years. keep up good work, will attracting more quests.
Stayed 3 nights in May 2023

6/10 Okay

k

LAST MIN BREAK

CHALET WAS CLEAN AND TIDY. ROOM WAS BASIC, BUT YOU GET WHAT YOU PAY FOR. REALLY GOOD ENTERTAINMENT IN THE EVENING. LOTS OF LITTER AROUND THE PARK, JUST NEEDS A DAILY CLEAN UP.WENT FOR BREAKFAST IN THE RESTARAUNT, BIT PRICEY BUT THERE WAS LOTS TO CHOOSE FROM.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

The structure needs overall renovation. The beds were very uncomfortable to sleep on windows were not cleaned and hot water was set on the high which can be very dangerous with no water mixer. The corridors were very dirty with cigarettes lit all over the places. It would will be a nice get away if these issues are looked into and addressed right away. However, my kids enjoyed the swimming pool and the Arcade which was fun filled. I enjoyed the walk around the massive holiday park.
Stayed 2 nights in Sep 2022

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Left over food in the oven from previous occupants. Half the arcade machines not working, no option at time of booking for upgrade, 3 people 1 duvet cover supplied. No visible security, drugs being smoked everywhere.
Stayed 2 nights in Aug 2022

2/10 Terrible

Simon

Disliked: Staff & service

Not Animal Friendly

Wasnt allowed to stay brought our dog with us a very confusing website. We had the impression Pontins is Dog friendly but apparently not. Still waiting for a refund had to go back home straght away.
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump!!!!!

What an absolute dump! When we turned into the drive for the park it looked abandoned. The whole place looks like it needs to be demolished, the rooms wernt clean nor was the whole site. Beds were uncomfortable and the linin they give you is cheap and nasty. The arcade was poorly maintained with only half of the machines working. We only stayed 1 of the 2 nights we booked. Will never stay here again.
Stayed 2 nights in Aug 2022

2/10 Terrible

Caroline

Disliked: Cleanliness, room comfort

Needs knocking down

Absolutely awful, floor absolutely filthy, one glass in the chalet for two people. Bedding provided was for the double sofa bed so we couldn't sleep on the single beds which would of been more comfortable. The sofa bed was horrendous, our backs are killing us. The worst thing was our neighbours in the chalet underneath, arguing all night, playing football all night until 3.30 am, smoking drugs, we only stayed the one night even though we booked two nights, NEVER AGAIN!! AVOID!!
Stayed 2 nights in Sep 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pontins is the worst.

Got to be the worst trip ever. 1st room sand on a very uncomfortable hard settee come bed. Shower didn't work. 2nd room more sand on the exact same so called bed settee. Decor is so dated and dirty. The stairs are very.old dilapidated concrete. The railings very old and rusty metal. Windows covered in bird pooh. All the boardings near windows very poor stated and not been painted in a long while. Entertainment garbage. Spent a lot of money in arcades just to try and keep the kids interested. Eventually booked a hotel in Llandudno. Will never go there again or advise anyone to go there. So much wrong with pontins i personally believe they will not spend enough money to make it better.
Stayed 2 nights in Jul 2022

4/10 Poor

Princess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking

On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds are not litter picked litter everywhere. The main reason we picked this accommodation was for the swimming pool it was never open, for 4days we were there. I had to take cleaning wipes everywhere to wipe tables it felt liked it was managed by children. I know it was cheap but i expected a service and for the rooms to be clean they shouldnt charge anymore than £40 a night. Especially as they dont provide wifi and you have to buy you own electric
Stayed 4 nights in Aug 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant
Stayed 3 nights in Aug 2023

10/10 Excellent

Muhammad Tayyab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Andy

Liked: Staff & service, property conditions & facilities
Nice place to stay and relax after the initial issues of not being able to find our booking.
Stayed 4 nights in May 2023

10/10 Excellent

Khairul Fadhli

Liked: Staff & service, property conditions & facilities
Our family love it. Good for family activities
Stayed 3 nights in May 2023

10/10 Excellent

Grzegorz

Stayed 2 nights in Mar 2023

2/10 Terrible

Beverley

Stayed 2 nights in Sep 2022

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

2/10 Terrible

Leigh

Stayed 3 nights in Aug 2022

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

2/10 Terrible

Sarah

Stayed 1 night in Aug 2022

2/10 Terrible

Hiteshkumar Rameshbhai

Stayed 2 nights in Aug 2022

6/10 Okay

Kimberly

Disliked: Property conditions & facilities, room comfort

Excellent stay

The place was very dirty and unkept. But I came prepared. I cleaned our room and added flowers, scents etc, it felt more comfortable and more like an holiday home. The entertainment at night were absolutely fabulous. My kids really reallg love it. Pontins is more for kids and relaxation for parents. The beach are breathtaking and even more beautiful for an evening stroll. We really loved the experience and will definitely go back!! Can't wait!
Stayed 10 nights in Jul 2022