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Quay West Suites Melbourne

Riverfront aparthotel with fitness centre and sauna

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Photo gallery for Quay West Suites Melbourne

Private kitchen
Bathroom
View from property
Private kitchen
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Outdoor space
  • Parking available
The current price is S$232
includes taxes & fees
9 Jun - 10 Jun

Explore the area

Map
26 Southgate Avenue, Southbank, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪15 min walk‬
  • Crown Casino
    ‪15 min walk‬
  • Rod Laver Arena
    ‪18 min walk‬
  • Melbourne, VIC (MEB-Essendon)
    ‪22 min drive‬

Choose your unit

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Room

Superior Suite, 1 Bedroom, Balcony, City View

  • City view
  • 52 sq m
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Living area

Premium Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Room

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Room

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • River view
  • 52 sq m
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Living area

Premium Apartment, 3 Bedrooms, Balcony

  • 162 sq m
  • 1 bathroom
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Room

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Room

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Room

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds, Kitchenette

Room

Studio, 2 Single Beds, Kitchenette

  • 36 sq m
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Melbourne

Located in Southbank, a neighbourhood in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Melbourne Convention and Exhibition Centre - 15 min walk - 1.3 km
  • Crown Casino - 15 min walk - 1.3 km
  • Rod Laver Arena - 18 min walk - 1.5 km
  • Melbourne Cricket Ground - 4 min drive - 3.2 km
  • Princess Theatre - 5 min drive - 3.3 km

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Waterfront Southgate - ‬2 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Transport Hotel - ‬6 min walk
  • ‪Arbory - ‬6 min walk
  • ‪Clocks at Flinders - ‬4 min walk

About this property

Quay West Suites Melbourne

Riverfront aparthotel with fitness centre and sauna
Along with an indoor pool, this aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a sitting area and a microwave. Housekeeping is available on request.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 9 January:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 35 per person
  • Covered self-parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quay West Suites Melbourne have a pool?

Yes, this property has an indoor pool.

Is Quay West Suites Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay West Suites Melbourne?

Self-parking is available for AUD 35 per day.

What time is check-in at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quay West Suites Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quay West Suites Melbourne located?

Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flinders Street Station is 5 minutes by foot and Melbourne Central Station is 18 minutes.

Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 712 out of 1012 reviews
Rating 8 - Good. 234 out of 1012 reviews
Rating 6 - Okay. 44 out of 1012 reviews
Rating 4 - Poor. 16 out of 1012 reviews
Rating 2 - Terrible. 6 out of 1012 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10

Check-in

9.6/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central & luxurious.

We had a very comfortable 3 nights stay at Quay west suites. Booked the superior suite. The condition of the room was new and modern, amenities were appropriate, size was great, balcony was added comfort, bathrooms were clean and modern, breakfast was the best we had all trip and best of all the location was absolute central. Very happy with our stay.
Stayed 3 nights in Feb 2020

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and professional service, I got a room upgrade too.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. However, breakfast spread/ choice is limited.
Stayed 2 nights in May 2019

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for good services provided, the staffs super friendly & we have a good stay. Thank you!
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019

8/10 Good

Gan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could change to more comfy pillows though, wife and I had a neck ache
Stayed 3 nights in Dec 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Scott, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, spacious rooms, excellent staff.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Catrin

Liked: Cleanliness, property conditions & facilities, communication
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brendan

Liked: Cleanliness, room comfort

Breakfast and Room Service outstanding

Rooms were clean and comfortable. Breakfast and room service was outstanding.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic apartment, spacious, clean and great views. Very friendly, professional, and accommodating staff. Breakfast included is also fantastic value. We have stayed a few times now and are always very happy with the value for money :).
Stayed 4 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable apartment and hotel staff were amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Sezim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great hotel elegant new great pool. Excellent service. Loved breakfast too
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Tomoe

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Nov 2024

6/10 Okay

elouise

Liked: Cleanliness, property conditions & facilities
The property, or at least the entrance to the lobby, was difficult to find. The windows were not sound proof - there was traffic noise and group/s of people making a a lot of noise during the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Bruno

Stayed 5 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second stay, we loved the apartment facilities, the spa was exceptional. All staff members were friendly. over all a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

REINA

Liked: Cleanliness, room comfort, communication
Stayed 8 nights in Oct 2024

10/10 Excellent

Bikramjit

Liked: Cleanliness, room comfort, communication
Great stay, everyone at reception are welcome excellent and the manager is great
Stayed 13 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place to stay! Not only is it so convenient to transport, the CBD and NGV, but also the staff at Quay West are superb. First class service and the breakfast is wonderful. Excellent!
Stayed 6 nights in Sep 2024