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Mercure Melbourne Treasury Gardens

Family-friendly hotel with 24-hour front desk and restaurant

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Photo gallery for Mercure Melbourne Treasury Gardens

Bar (on property)
Front of property
Dining
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
13 Spring Street, Melbourne, VIC, 3000
  • Collins Street
    ‪2 min walk‬
  • Melbourne Central
    ‪12 min walk‬
  • Rod Laver Arena
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Rooms & beds

Spaces

Balcony
Price is avg per night

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About the area

Melbourne

Located in Melbourne Central Business District, a neighbourhood in Melbourne, Mercure Melbourne Treasury Gardens is in the entertainment district and near a metro station. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore St Kilda Beach and Brighton Beach. Travelling with kids? Don't miss SEA LIFE Melbourne and Melbourne Zoo.

What's nearby

  • Collins Street - 2 min walk - 0.2 km
  • Melbourne Central - 12 min walk - 1.0 km
  • Rod Laver Arena - 12 min walk - 1.0 km
  • Melbourne Cricket Ground - 1 min drive - 1.2 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Parliament Station - 5 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne, VIC (MEB-Essendon) - 25 min drive

Restaurants

  • ‪Market Lane Coffee - ‬3 min walk
  • ‪Cumulus - ‬2 min walk
  • ‪Little Bang Espresso - ‬4 min walk
  • ‪Robata Melbourne - ‬3 min walk
  • ‪Grill'd - ‬4 min walk

About this property

Mercure Melbourne Treasury Gardens

Family-friendly hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Mercure Melbourne Treasury Gardens offers 164 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Arabic, English, French, Korean, Portuguese, Spanish, Urdu

Amenities

Free WiFi
Restaurant
Air conditioning
Breakfast available
Parking available
Business services

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 24 to 30 per person
  • Airport shuttle fee: AUD 22 per person (one-way)
  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Is Mercure Melbourne Treasury Gardens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Melbourne Treasury Gardens?

Self-parking is available for AUD 40 per night.

What time is check-in at Mercure Melbourne Treasury Gardens?

Check-in begins at 2 PM.

What time is check-out at Mercure Melbourne Treasury Gardens?

Checkout is at 11 AM.

Does Mercure Melbourne Treasury Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 22 per person applies.

Where is Mercure Melbourne Treasury Gardens located?

This family-friendly Melbourne hotel is located in the entertainment district, within a 10-minute walk of Collins Street and Princess Theatre. Melbourne Cricket Ground and Melbourne Central are also within 1 mile (2 km). Parliament Station is 5 minutes by foot and Jolimont Station is 11 minutes.

Mercure Melbourne Treasury Gardens Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 462 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Asked for some takeaway to be heated up; they ended up sending a microwave to our room which was useful. Location was near the free tram stop. Had a good view overlooking the park. It's a pity they are closing the hotel!
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Good location, simple check in and check out process
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay, however parking was terrible amd expensive.
Stayed 1 night in Aug 2019

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room was poorly appointed and not well cleaned. Staff were uninterested in caring for guests and do the bare minimum Breakfast was inedible.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our second star at the Mercure and we had a larger room which was great when travelling with the family. The service was great, particularly from David at reception, thanks!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Friendly and helpful staff. Close walking to Rod Laver. Easy car parking. Lots of cafes and bars nearby. Great place to stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location as well as the friendly staff.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
+ staff were pleasant and helpful + central location - hotel and room tired - room very poorly lit (dark and gloomy) - room very poorly designed (appearance and, especially, functionality) .
Stayed 2 nights in Aug 2019

4/10 Poor

Graham

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Nice position, but overpriced. Tiny TV set with free-to-air and Foxtel movie/sports channels only. Neither breakfast no parking included. And the wifi was supposed to be free, but the in-room instructions said it wasn't. I've stayed at other hotels in this chain, and they were both cheaper and better.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
What I liked: the customer service was excellent and the buffet breakfast/restaurant was very nice. The beds are very comfortable. What I didn’t like: the rooms are dated and bathrooms had mouldy walls and black sludgy mould around the sinks. Not worth the 4 star ratings. The aircon/heater was unsightly in the rooms and took up too much space. Tv was very small.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the MCG and lovely Carlton Gardens. Rooms are clean and staff friendly
Stayed 1 night in Jul 2019

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, give free upgrade overlooking park, meals good, great hotel
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All very pleasing and comfortable and clean and that’s it. Was only the night.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff were excellent. Breakfast buffet was nice and the kids ate for free. Located opposite treasury gardens and next to Flinders lane, had fun exploring both. Hotel room was just a hotel room, nothing fancy.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great access to city, MCG and events.staff pleasant. Restaurant good though our dinner order was served incorrect.. facility nlooking old and maybe needs refurbishment for a good inner city hotel
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019