10/10 Excellent
Jeremy ping howe
13 Nov, 2019
You should read this before you book Hilton Sharja
Chck in was very slow. The staff doesn't seem to be bothered. I was there and told to wait a few minutes while they attended other customers and told me they will inform me once its my turn. I waited 20 minutes and they were idling and chatting for 10 odd minutes and did not attend to me and I was sitting at the sofa just in front within 3metres distance. Service was slow. Room facilities no tooth brush provided so better being your own and no bedroom slippers. Carpet was not vacuum and sheets were dirty.. I found out there were two shift of housekeeping the morning shift was good and he did a good job and I tip him. But the evening shift was horrible. They did not vacuum the carpet and did not clean properly. Location was OK. Conceive will sell you packages for private tour but don't get from any of them as its rip off prices. Went online and got a private tour for quarter the price.
Shuttle service was OK and minibus was OK. Location is uiet. Overall amd satisfied but not with the check in service. Concierge service and cleanliness of the hotel and amenities not complete.
Jeremy ping howe
Stayed 6 nights in Nov 2019