See all properties

Pacific Regency Hotel Suites

Luxury hotel with fitness centre and spa services

Choose dates to view prices

Photo gallery for Pacific Regency Hotel Suites

Pool
Dining
View from room
Lobby
Gym

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

View in a map
Kh Tower, Jalan Punchak Off.Jalan P.Ramlee, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50250
  • Place, Kuala Lumpur Tower
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪12 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Rooms & beds

Spaces

Separate dining area
Number of living rooms
Price is avg per night

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Room
One Bukit Ceylon by Roomy
  • Pool
  • Kitchen
  • Washer
  • Free WiFi
8.6 out of 10, 44 reviews
The price is S$49
includes taxes & fees
23 Nov - 24 Nov
One Bukit Ceylon by Roomy

About the area

Kuala Lumpur

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, Pacific Regency Hotel Suites is near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street Market. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.

What's nearby

  • Kuala Lumpur Tower - 3 min walk - 0.3 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Petaling Street Market - 15 min walk - 1.3 km

Getting around

  • Raja Chulan Station - 8 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

  • ‪Lemon Garden Cafe - ‬3 min walk
  • ‪Malai Thai - ‬3 min walk
  • ‪Lemon Garden 2 Go - ‬7 min walk
  • ‪SugarBun Borneo Asian Food - ‬4 min walk
  • ‪Shang Palace 香宫 - ‬3 min walk

About this property

Pacific Regency Hotel Suites

Luxury hotel with fitness centre and spa services
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a poolside bar, spa services and a business centre.
Pacific Regency Hotel Suites offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Amenities

Pool
Spa
Free WiFi
Restaurant
Air conditioning
Gym

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed, no service animals permitted
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: MYR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pacific Regency Hotel Suites have a pool?

Yes, this property has an outdoor pool.

Is Pacific Regency Hotel Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Regency Hotel Suites?

Self-parking is available for MYR 10 per day.

What time is check-in at Pacific Regency Hotel Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pacific Regency Hotel Suites?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pacific Regency Hotel Suites located?

Located in the centre of Kuala Lumpur, this family-friendly hotel is within a 15-minute walk of Kuala Lumpur Tower, Pavilion Kuala Lumpur and Petronas Twin Towers. Petaling Street Market and Merdeka Square are also within 1 mi (2 km). Raja Chulan Station is 8 minutes by foot and Bukit Nanas Station is 10 minutes.

Reviews

Pacific Regency Hotel Suites Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

Reviews

10/10 Excellent

KOSHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is so good! Not too expensive,clean,comfortable,safe,we can call to the staff on the phone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonguk

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bukit NaNA, beside is good for walk and trailing
Stayed 3 nights in Apr 2023

10/10 Excellent

Weng Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Feb 2023

10/10 Excellent

Sharul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service at its best

In the first room the wifi wasn’t strong. Requested to change room and the service desk obliged my request.
Stayed 6 nights in Jun 2024

6/10 Okay

GUILLAUME ROUX

Disliked: Property conditions & facilities
Very old and smelly. Towels are demp and old. Bedding is fine and rooms are big though
Stayed 2 nights in Mar 2024

2/10 Terrible

J-Sun

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Please dont list this as 5star, it does not come close to 4 star Mechanical issues, room rings and whistles Windows are dirty Staff is not responsive
Stayed 2 nights in Sep 2022

4/10 Poor

Clark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clark marshall

one of the english tv stations not working. hard to access the pool if your got mobility problems.guy on reception not helpful. 3/5 stars didn't enjoy my stay.
Stayed 6 nights in Dec 2022

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t ready until 6pm when checkin time is 3pm. When we finally got into the room it clearly had not been cleaned properly, hairs and dirt / dust everywhere. Wouldn’t recommend staying here.
Stayed 1 night in Dec 2022

6/10 Okay

KWAN HA

Liked: Amenities, property conditions & facilities
- Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette. - The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator. Will not be my choice for next trip to KL.
Stayed 7 nights in Jul 2022

6/10 Okay

Verified traveller

Feels like we’ve been scammed with the rooftop poo

I chose this hotel for its rooftop pool which is displayed on the net and in the web but unfortunately the pool is closed and we are not informed beforehand. My kids are very unhappy with the pool available at level 23. There is no kids pool. Also i booked 2 rooms. During check in on 3.30pm, staff informed that only 1 room ready for us. Another room need around 30min to clean. Later on 5.30pm the room still not ready. Very dissapointing. Room condition is ok but the aircond is not cool. Feels like the aircond is off all night. Thank god its not too hot so we ignore it.
Stayed 1 night in Jan 2025

6/10 Okay

KAYOKO

部屋は広い。眺めも良い。プールが写真と違う。シャワールームのシャンプーボトル、中身が入っていなかった。朝食は価格の割に良かった。
Stayed 1 night in Aug 2024

8/10 Good

OI TONG

Liked: Cleanliness, staff & service, room comfort
除了水壓不夠外，一切還不錯。
Stayed 1 night in Jun 2023

8/10 Good

Masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から少し離れた場所にあるが、静かで滞在しやすい場所。ホテルから歩いてすぐのところにレストランもあり。
Stayed 2 nights in Apr 2023

10/10 Excellent

MASAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かでした綺麗な部屋です。

クレーム等改善依頼に即対応してくれた。洗面所の排水が悪かったわ
Stayed 15 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Great service

The hotel was located in a great area and otherwise the hotel was great with great service except the swimming pool was under renevations and in the hallways you could smell that there is mold.
Stayed 4 nights in Feb 2020

2/10 Terrible

ORSON Campbell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Experience Ever

I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Showers not working properly. Bathroom sink was clogged
Stayed 8 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
掃除機かけない、ホコリだらけ、シーツも取り替えない、トイレットペーパー補充しない、タオルも汚れている
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Can stay if you are going to be outside most day

We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.
Stayed 3 nights in Dec 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for the price

Good location Great breakfast Ok poolarea Big rooms with great view
Stayed 3 nights in Nov 2019

8/10 Good

Mohd Thaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall was very good

Good place to stay.... Will come back again.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Bra läge i centrala KL. Hotellet är slitet men stort rum och utsikt över stan. Frukosten mindre bra.
Stayed 3 nights in Nov 2019

6/10 Okay

Jae Young

Liked: Staff & service, room comfort

위치가 좀 애매하지만 가성비는 괜찮아요.

다운타운이기는 한데 쇼핑이나 야시장 등을 하기 위해서는 30분 정도 걸어야 하는 거리였어요. 덥고 습한 날씨속에 도심을 30분 걷는 다는 것이 좀 많이 힘들고 지치더군요. 택시는 15링깃 정도하면 타고 갈수 있는데 퇴근시간의 트레픽이 장난이 아니니 잘 봐서 선택해야 할 것 같아요. 직원들은 다들 친절하고 시설도 좀 오래됬지만 나름 괜찮았어요. 수영장은 좀 아닌듯...
Stayed 2 nights in Nov 2019