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Aparthotel

ISKÖ Chalets Hotel

Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for ISKÖ Chalets Hotel

Private kitchen
Room
Massage
Private kitchen
Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Bar
  • Kitchen
  • Pool
  • Breakfast available
  • Parking included

Explore the area

Map
711 route de Gourette, Eaux-Bonnes, 64440
  • Gourette Ski Resort
    â€Ș12 min walk‬
  • Col d'Aubisque
    â€Ș3 min drive‬
  • Le Petit Train d'Artouste
    â€Ș28 min drive‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    â€Ș77 min drive‬

Choose your unit

View all photos for Deluxe Chalet, 1 Bedroom

Room

Deluxe Chalet, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet, 3 Bedrooms

Room

Family Chalet, 3 Bedrooms

  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Room

Superior Chalet, 2 Bedrooms, Mountain View

  • 57 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Room

Premium Chalet, 2 Bedrooms, Mountain View

  • 49 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About the area

Eaux-Bonnes

Located in Eaux-Bonnes, ISKÖ Chalets Hotel is in the mountains and on the riverwalk. Ossau Valley Trail and Col d'Aubisque reflect the area's natural beauty and area attractions include Le Petit Train d'Artouste and Zoo d'Asson. Relax and indulge in the area's hot springs, or seek out an adventure with cave exploring, horse riding and ziplining nearby.

What's nearby

  • Gourette Ski Resort - 12 min walk - 1.1 km
  • Col d'Aubisque - 3 min drive - 3.1 km
  • Ossau Valley Trail - 6 min drive - 6.2 km
  • Lac de Fabreges - 28 min drive - 26.8 km
  • Le Petit Train d'Artouste - 28 min drive - 27.2 km

Getting around

  • Buzy en Bearn Station - 32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 95 min drive

Restaurants

  • â€ȘCol d'Aubisque - ‬7 min drive
  • â€ȘHĂŽtel d'Ossau - ‬14 min drive
  • â€ȘLe Pamplona - ‬14 min drive
  • â€ȘEtoile des Neiges - ‬13 min walk
  • â€ȘLe Valentin - ‬15 min walk

About this property

ISKÖ Chalets Hotel

Mountain ski retreat with restaurant and bar/lounge
Jump on the free ski shuttle for a day on the slopes before returning to ISKÖ Chalets Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski passes and complimentary wireless Internet access. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests can enjoy a fireplace, and other amenities include a kitchen with a fridge and a stovetop.
ISKÖ Chalets Hotel offers 47 accommodations with fireplaces and espresso makers. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Cable televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Eaux-Bonnes aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Outdoor space

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items and take out the rubbish
Turn off the lights, lock the doors and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 April to 31 May:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to August
Pool access available from 11:00 AM to 7:00 PM

Frequently asked questions

Does ISKÖ Chalets Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 7:00 PM.

Is ISKÖ Chalets Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ISKÖ Chalets Hotel?

Self-parking is free at this property.

What time is check-in at ISKÖ Chalets Hotel?

Check-in start time: 5:00 PM; check-in end time: anytime.

What time is check-out at ISKÖ Chalets Hotel?

Checkout is at 10:00 AM.

Where is ISKÖ Chalets Hotel located?

Located near to the slopes, this Eaux-Bonnes aparthotel is situated in the mountains, 0.6 mi (1 km) from Gourette Ski Resort and is convenient for winter sports, such as cross-country skiing and skiing lessons. Ossau Valley Trail and Col d'Aubisque are also within 6 miles (10 km).

ISKÖ Chalets Hotel Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 20 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.4/10

Cleanliness

10/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort, communication

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025

6/10 Okay

Alain

Liked: Cleanliness, communication
Le chalet est trÚs bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025

10/10 Excellent

Agathe

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bĂ©bĂ© d’un an. Le lit parapluie et la chaise haute nous ont Ă©tĂ© mis Ă  disposition. Les chalets sont trĂšs confortables et la dĂ©coration soignĂ©e, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profitĂ© de la piscine car un peu froide (20 degrĂ©s) mais le cadre est idĂ©al pour finir ses journĂ©es avec un petit cocktail ! L’accueil et le service sont irrĂ©prochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dĂ©gagĂ©) est Ă  couper le souffle. Si vous venez Ă  Gourette, c’est ici qu’il faut sĂ©journer !
Stayed 2 nights in Aug 2024

10/10 Excellent

Agathe

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bĂ©bĂ© d’un an. Le lit parapluie et la chaise haute nous ont Ă©tĂ© mis Ă  disposition. Les chalets et la dĂ©coration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dĂźnĂ© sur la terrasse les 2 soirs car bĂ©bĂ© dormait mais l’hĂŽtel propose un restaurant qui a l’air super. Nous avons profitĂ© de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irrĂ©prochables. Bref, je recommande. La vue (quand le ciel est dĂ©gagĂ©) est Ă  couper le souffle : on l’a eu 1 matin sur les 2. L’hĂŽtel est en pleine nature et Ă  5 min Ă  peine des Ɠufs pour aller se balader en famille
 et « suffisamment » excentrĂ© du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, communication
Stayed 4 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, room comfort, communication

Week-end Ă  Gourette

Notre week-end c'est trÚs bien passé, juste la météo qui n'était pas géniale, mais sinon trÚs beau chalet, trÚs confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024

4/10 Poor

Lou-Anne

Disliked: Communication
en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit dĂ©jeuner sur place 
 le minimum c’est de le prĂ©ciser lors de la rĂ©servation
 car compliquĂ© de s’organiser 
 en arrivant nous trouvons un chalet propre, bien Ă©quipĂ© mais cependant quelques dĂ©tails laissent Ă  dĂ©sirer : plus d’eau chaude au bout de 3mn, machine Ă  cafĂ© dĂ©fectueuse et les femmes d’entretien viennent nous rĂ©veiller Ă  9h alors que nous devons quitter le chalet Ă  10h
. bref nous sommes déçus de notre sĂ©jour et nous aurions aimĂ© un geste de la part de l’établissement

..
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie laure

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, room comfort, communication

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024

10/10 Excellent

Harmony

Liked: Cleanliness, room comfort, communication

DĂ©tente au milieu des montagnes

Un havre de paix merci pour l’accueil qui Ă©tait formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024

8/10 Good

GUILLAUME

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Camille

Liked: Cleanliness, room comfort, communication
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024

10/10 Excellent

PHILIPPE

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 2 nights in Aug 2023

10/10 Excellent

Joris

Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023

10/10 Excellent

peter

Stayed 3 nights in Aug 2022

8/10 Good

Olivier

Liked: Cleanliness, room comfort, communication

Espérons mieux aprÚs les travaux de rénovation en

Le sĂ©jour s’est bien passĂ©,,le chalet est par lui-mĂȘme trĂšs bien Ă©quipĂ© et confortable
Mais ,,,,pour ce qui est de l’extĂ©rieur ( balcon,,terrasse et Ă©tat des façades en bois ,, ) c’était trĂšs dĂ©gradĂ© !! La tĂ©lĂ©vision par fibre ne fonctionnait pas,, et la piscine et restaurant Ă©taient en travaux !! Non accessibles !! Il faut ajouter qu’il a Ă©tĂ© promis un geste commercial Ă  ce propos,, ce qui a Ă©tĂ© apprĂ©ciĂ©
Stayed 6 nights in Sep 2022

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jul 2022

6/10 Okay

HĂ©lĂšne

Liked: Room comfort, communication

Site en travaux !! :-(

Le site est actuellement en travaux. La piscine Ă©tait ouverte mais le systĂšme de chauffage ne fonctionnait pas. D'Ă©normes bennes de gravats Ă©taient stationnĂ©es juste devant la porte et les fenĂȘtres. La 1/2 douzaine de vĂ©hicules des artisans qui travaillaient sur le chantier faisait des A/R rĂ©guliers et Ă©taient stationnĂ©e devant le cottage.
Stayed 3 nights in Jul 2022

8/10 Good

Christelle

Liked: Cleanliness, room comfort, communication

Sympathique et confortable

Stayed 3 nights in Jul 2022

8/10 Good

Michael

Stayed 4 nights in Jul 2022

8/10 Good

Julien

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Mar 2022

10/10 Excellent

Fabienne

Liked: Cleanliness, room comfort, communication

Satisfait

Tres bon chalet , site tres reposant, tres bien.
Stayed 7 nights in Oct 2021