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City Plaza Apartments

Suburban apartment with outdoor pool and Hot tub

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Photo gallery for City Plaza Apartments

Bathroom
In-room dining
BBQ/picnic Area
Room
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Dryer
  • Washer
  • Pool
  • Barbecue grill
  • Kitchen

Explore the area

Map
37-39 Digger Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Central Shopping Centre
    ‪2 min drive‬
  • Cairns Marlin Marina
    ‪5 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Choose your unit

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Room

Standard Apartment, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About the area

Cairns

Located in Cairns North, a neighbourhood in Cairns, City Plaza Apartments is in the suburbs and near the beach. Cairns Marlin Marina and The Cultural Place are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Anderson Street Conservation Park. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park. With scuba diving, snorkelling and boat tours nearby, you'll find plenty of adventures in the water.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Cairns Base Hospital - 11 min walk - 1.0 km
  • Cairns Central Shopping Centre - 2 min drive - 2.1 km
  • Reef Fleet Terminal - 4 min drive - 3.2 km
  • Cairns Marlin Marina - 5 min drive - 3.5 km

Getting around

  • Cairns Station - 3 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • ‪Muddy's Cafe - ‬17 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬14 min walk
  • ‪Guyala Cafe - ‬7 min walk
  • ‪Odett's Cafe - ‬6 min walk

About this property

City Plaza Apartments

Suburban apartment with outdoor pool and Hot tub
This smoke-free apartment building features an outdoor pool, Access to hot tub and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
City Plaza Apartments offers 16 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cairns apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Free WiFi

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 2:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 15.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

This property does not have any lifts

Frequently asked questions

Does City Plaza Apartments have a pool?

Yes, this property has an outdoor pool.

Is City Plaza Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Plaza Apartments?

This property doesn't offer parking.

What time is check-in at City Plaza Apartments?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at City Plaza Apartments?

Checkout is at 10 AM. Late checkout is available for AUD 50.

Where is City Plaza Apartments located?

Located in Cairns North, this apartment building is within 1 mi (2 km) of Cairns Esplanade Charles Street Parkland and Cairns Esplanade. Cairns Base Hospital and Cairns Private Hospital are also within 15 minutes.

City Plaza Apartments Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 53 out of 131 reviews
Rating 8 - Good. 57 out of 131 reviews
Rating 6 - Okay. 11 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

7.6/10

Communication

Reviews

8/10 Good

Chantal

Liked: Cleanliness, room comfort, communication
Perfect getaway for small family. Nice layout.
Stayed 3 nights in Nov 2024

10/10 Excellent

kim

Liked: Amenities, property conditions & facilities, communication
The property had a pool and was close to the waterfront.
Stayed 2 nights in Mar 2023

8/10 Good

Warren

Liked: Cleanliness, communication
Great place. Very close to hospital cafes tavern airport. Kitchen too.
Stayed 2 nights in Mar 2023

10/10 Excellent

Angela

Liked: Cleanliness, room comfort, communication

great apartment- no hot tub

Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Communication

Average place to stay

Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
Stayed 3 nights in Jul 2024

4/10 Poor

Renier de

Disliked: Cleanliness, property conditions & facilities
It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Stayed 6 nights in Jun 2024

4/10 Poor

Nathan

Disliked: Cleanliness, communication
Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Excelentes instalaciones y limpieza. Bastante cómodo con todo lo necesario. Lo único que tiene el representante es una comunicación bastante mala con el cliente, generalmente nunca respondió
Stayed 5 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, room comfort, communication
Stayed 4 nights in Aug 2024

6/10 Okay

Erik

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2023

2/10 Terrible

???

Disliked: Cleanliness, amenities, property conditions & facilities, communication
予定通りチェックインしようとしたが、レセプションに誰もいなく、電話したら部屋が無いとの事。話になりませんでした。
Stayed 5 nights in Aug 2023

8/10 Good

Danielle

Liked: Property conditions & facilities, communication

4/10 Poor

Thor

Stayed 4 nights in Apr 2023

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoy staying

8/10 Good

THERESE

8/10 Good

Ray

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Stayed 4 nights in Apr 2022

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Stayed 8 nights in Apr 2022

8/10 Good

Lynette

Liked: Cleanliness, amenities
A convenient place to stay. Easy to get to and not too far from main city.
Stayed 9 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

City Plaza Cairns

Property was at a good spot well maintained and clean to stay.
Stayed 5 nights in Jan 2022

4/10 Poor

Renata

Disliked: Cleanliness, property conditions & facilities, communication
The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Stayed 7 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

All that's required, no frills.

Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Stayed 2 nights in Nov 2019

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent apartment accomodation

Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Stayed 9 nights in Jul 2019