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Aparthotel

Citysider Cairns

Aparthotel with free parking, a short walk to Cairns Esplanade

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Photo gallery for Citysider Cairns

Exterior
Outdoor pool
Exterior
Living area
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Dryer
  • Washer
  • Pool
  • Housekeeping
  • Barbecue grill

Explore the area

View in a map
17A Upward Street, Cairns, QLD, 4870
  • Cairns Central Shopping Centre
    ‪9 min walk‬
  • Cairns Esplanade
    ‪10 min walk‬
  • Reef Fleet Terminal
    ‪2 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Choose your unit

View all photos for Two Bedroom Apartment

Living area

Two Bedroom Apartment

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment with Pool View

Living area

One Bedroom Apartment with Pool View

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cairns

Located in Cairns Central Business District, a neighbourhood in Cairns, Citysider Cairns is near the airport and near the beach. Cairns Esplanade and Anderson Street Conservation Park reflect the area's natural beauty and area attractions include Muddy's Playground and Reef Teach. Cairns Zoom and Wildlife Dome and ZOO To You HQ Wildlife Discovery Centre are also worth visiting. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.
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What's nearby

  • Cairns Central Shopping Centre - 9 min walk - 0.8 km
  • Cairns Esplanade - 10 min walk - 0.9 km
  • Esplanade Lagoon - 19 min walk - 1.7 km
  • Reef Fleet Terminal - 2 min drive - 1.8 km
  • Cairns Marlin Marina - 3 min drive - 2.2 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪KFC - ‬8 min walk
  • ‪Muddy's Cafe - ‬11 min walk
  • ‪Dundee's at Aquarium - ‬15 min walk
  • ‪Sushi Train - ‬11 min walk

About this property

Citysider Cairns

Aparthotel with free parking, a short walk to Cairns Esplanade
An outdoor pool, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in and express check-out are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Washing machine
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night.
Cots (infant beds) are available for AUD 45.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Citysider Cairns have a pool?

Yes, this property has an outdoor pool.

Is Citysider Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Citysider Cairns?

Self-parking is free at this property.

What time is check-in at Citysider Cairns?

Check-in start time: 2 PM; check-in end time: 4:00 PM.

What time is check-out at Citysider Cairns?

Checkout is at 10 AM.

Where is Citysider Cairns located?

Located in Cairns Central Business District, this aparthotel is within a 10-minute walk of Cairns Private Hospital and Cairns Esplanade. Cairns Central Shopping Centre and Cairns Performing Arts Centre are also within 15 minutes. Cairns Station is 14 minutes by foot.

Citysider Cairns Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 69 out of 136 reviews
Rating 8 - Good. 55 out of 136 reviews
Rating 6 - Okay. 10 out of 136 reviews
Rating 4 - Poor. 2 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Staff were very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, amenities, communication
Great place
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great location, good facilities. Older property, needs a bit of updating and maintenance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Naib

Liked: Cleanliness, room comfort, communication

Cairns holiday

Comfortable apartment with all amenities. Would be happy to booj again.
Stayed 4 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024

10/10 Excellent

YOKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a very good stay with a friendly owner and a spacious and comfortable room. Thank you!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

Good value for money!

We had a very comfortable apartment, albeit a bit dated but perfectly functional. The saltwater pool is a gem and the garden areas beautifully landscaped. It was a little out of the centre of Cairns and with no nearby public transport that could be a problem for some.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
everything was exactly what we needed - close to everything and easy communication with the host!
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Noisy and a little far out, next time I will stay closer to the water.
Stayed 2 nights in Sep 2024

8/10 Good

Lesley

Liked: Amenities, property conditions & facilities, communication
Friendly staff
Stayed 5 nights in Jul 2022

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities, communication
room is big. many rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication

Good few days stay!

Citysider was very good, apt clean, everything you could need, couple running it helpful and pleasant. Was a steady knocking sound in our bedroom all night! No idea what it was! Forgot to mention it!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Naka

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great place to travel with children. The manager was friendly and courteous and the children missed him. We were planning to go to Fitzroy Island for two nights and return to this apartment again, and despite our urgent request to leave our luggage for two nights, they were willing to accommodate us. Moreover, they made adjustments so that I could leave it in the room. Thank you very much!!
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Liked: Cleanliness, communication
The Customer service was great, very polite and kind, however, I arrived late on night 1, I established my fridge didn’t work, I informed reception. They got someone out (apparently) but it was never fixed. This for me was just disappointing as I select apartments with full kitchens for a reason. Not having a fridge for 4 days very very inconvenient, no compensation offered.
Stayed 4 nights in Jun 2024

10/10 Excellent

Angela Dagmar

Liked: Cleanliness, property conditions & facilities, communication
Stayed 6 nights in Nov 2024

10/10 Excellent

YUI

Stayed 4 nights in Nov 2024

6/10 Okay

Nell

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Very nice and helpful managers. Nice and clean. Good location- a bit of a walk into city but good taxis. Beds comfortable and clean linen but furniture very old and stove needs replacing.
Stayed 8 nights in Aug 2024

10/10 Excellent

HUIWEN

Stayed 3 nights in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unit was spacious and had everything needed. Manager was great, went above and beyond. Plumbing knocking during the night was a problem. No smoke alarms was concerning.
Stayed 2 nights in Aug 2024

6/10 Okay

Shuji

Liked: Communication
宿泊前のチャットも適切に回答してくれて、施設の対応としては全く問題なし。 到着後に朝食でカフェに行きたいと話したら10分くらいの距離を車で送ってくれました。 シャワーのカーテンが短いせいかトイレ部分までびちゃびちゃになります。 アメニティはないが、洗濯機用の洗剤は1パックだけ置かれてました。 その他はコンロ、電子レンジ、各種食器が揃っていて、エアコンもあるので不便はありません。 カフェやナイトマーケットまでは徒歩で20-25分ほどかかるので、暗い道で女性だけだと少し不安かもしれません。
Stayed 3 nights in May 2024

10/10 Excellent

Francine

Stayed 5 nights in Apr 2024

10/10 Excellent

Margie

Liked: Cleanliness, room comfort, communication

Nice apartment with full kitchen

nice apartment with full kitchen. Heinrich (owner or manager) was extra helpful. Walking distance from central business district.
Stayed 4 nights in Mar 2024

8/10 Good

Hitoshi

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
ケアンズ空港と港町の間に位置し、どちらもUberタクシーを利用すると便利な土地でした。受付の方が優しく安心しました。土地柄かアリが多くいたので、そこは要注意です。プールやBBQ施設は共有のスペースが外にありましたが、あまりみなさん使われていないようでした。洗濯・乾燥できるのがとても助かりました。
Stayed 2 nights in Jan 2024

8/10 Good

MIZUKI

Liked: Amenities, property conditions & facilities, communication
レセプションの方の対応は素晴らしく、部屋も清潔で快適に過ごすことが出来ましたが 一方で日本のホテル、アパートメントとは違うことに注意が必要です。 セルフアパートメントという前提で家具家電以外のアメニティ全て持ち込みが必要だと念頭にあれば困ることはないと思います。 ※洗剤、シャンプーリンスも1回分はありましたが補充は基本的にないそうです。 ※トイレットペーパーの補充もないです。
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
設備が整っていて、長期滞在にオススメです。ケアンズセントラルが徒歩圏なので、何も困る事はありませんでした。Receptionの方がとても親切でした。
Stayed 2 nights in Jun 2023