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Hotel Elephant Park

Hotel in Pinnawala with 24-hour front desk and restaurant

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Photo gallery for Hotel Elephant Park

Bathroom
Outdoor pool
View from room
Room
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Hotel Elephant Park, Rambukkana, 71100
  • Pinnawala Elephant Orphanage
    ‪2 min walk‬
  • Pinnawala Zoo
    ‪10 min walk‬
  • Kandy Lake
    ‪50 min drive‬
  • Kandy (KDZ-Polgolla Reservoir)
    ‪56 min drive‬

Rooms & beds

Spaces

Balcony
Number of living rooms
Garden

View all photos for Deluxe Room with Balcony- River View

Room

Deluxe Room with Balcony- River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Room

DELUXE ROOM WITH BALCONY AND GARDEN VIEW

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony, Garden View

Room

Superior Room, Balcony, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Triple Room)

Room

Deluxe Room (Triple Room)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Suite, 2 Bedrooms, River View

Room

Suite, 2 Bedrooms, River View

  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Balcony, Lake View

Room

Superior Room, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed

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About the area

Pinnawala

Pinnawala is home to Hotel Elephant Park. Gadaladeniya Temple and Lankatilaka Vihara are local landmarks, and some of the area's activities can be experienced at Kadugannawa Tea Factory & Sales Center and Dhamma Kuta Vipassana Meditation Centre. Pinnawala Zoo and New Paradise Spice & Herbal Garden are also worth visiting.

What's nearby

  • Pinnawala Elephant Orphanage - 2 min walk - 0.2 km
  • Pinnawala Zoo - 10 min walk - 0.9 km
  • Royal Botanical Garden - 46 min drive - 36.8 km
  • Kandy Lake - 50 min drive - 42.5 km
  • Temple of the Tooth - 51 min drive - 42.9 km

Getting around

  • Kandy Railway Station - 44 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 132 min drive

Restaurants

  • ‪Ambasewana Hotel - ‬13 min drive
  • ‪Eat More - ‬18 min drive
  • ‪Champa Bakers & Restaurant - ‬12 min drive
  • ‪Channa - ‬9 min drive
  • ‪Pizza Hut - ‬13 min drive

About this property

Hotel Elephant Park

Hotel in Pinnawala with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is not available.
Hotel Elephant Park offers 7 accommodations with air conditioning. This Pinnawala hotel provides complimentary wireless Internet access. Bathrooms include a shower.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Amenities

Parking included
Free WiFi
Restaurant
Air conditioning
Breakfast available
Business services

House Rules

Check in after 4 PM
Minimum age to rent: 18
Check out before 1 PM
default

Pets

No pets allowed

Important information

Optional extras

  • Breakfast fee: from approximately LKR 150 per person
  • Early check-in fee: LKR 2500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Elephant Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Elephant Park?

Self-parking is free at this property.

What time is check-in at Hotel Elephant Park?

Check-in start time: 4 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of LKR 2500 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Elephant Park?

Checkout is at 1 PM.

Where is Hotel Elephant Park located?

Situated in Pinnawala, this hotel is 0.4 mi (0.7 km) from Pinnawala Zoo and within 9 miles (15 km) of Wewaladeniya King's Temple and Uthuwankanda Church. New Paradise Spice & Herbal Garden and Alagalla Mountain are also within 9 miles (15 km).

Hotel Elephant Park Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 67 reviews
Rating 8 - Good. 24 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

AgnesWoon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable and interesting to be close with the el

Staff are friendly and helpful Breakfast is also good
Stayed 1 night in Sep 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Kurt

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

KARIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay! We could see all the elephants from our room! It seems the property and rooms have been updated and they are clean and comfortable. The breakfast was delicious!
Stayed 1 night in Dec 2019

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель в отличном месте.

Отличный отель для тех кто хочет насладиться утренним купанием слонов. Персонал был очень дружелюбен. Возникла 10-минутная заминка при регистрации, потеряли уже оплаченную бронь. Но в итоге персонал разобрался и нам выделили самый лучший номер в отеле с Супербалконом и Супервидом на реку. Вечером в отеле спокойно, для релаксации идеально. Ужин и завтрак были вкусными. Всем рекомендую.
Stayed 1 night in Mar 2019

8/10 Good

Siril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Ivan Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ielephants Right in front of you

Stayed 1 night in Nov 2018

10/10 Excellent

Ericka , USA Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel staff was amazing
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

ゾウの水浴び見学を目的にするには良いホテル

ゾウの孤児院からゾウたちが毎朝川に水浴びに来る。その水浴び場の目の前にあるのが売りのホテルです。通常であれば孤児院のチケットを持っている人しか入れないのですが、ホテルの宿泊者は見学自由です。ゾウの水浴びは朝8時30分ごろ（ゾウの数は多くない）と10時すぎ（本隊、ゾウたくさん）との二段階にわかれているようです。最初の回は近隣ホテルの宿泊者しかいないのでのんびり見学できますが、本隊が来るときには大勢の観光客が押し寄せます。 つまり、このホテルのアドバンテージはゾウの水浴び見学ができる点にあります。それ以外の点については、悪いというわけではないのですが、少々目をつむったほうがいいかもしれません。部屋は一見するときれいですが、棚はほこりが積もっていました。シャワーのお湯はちゃんと出ました。ベルボーイなんかもいます。なんというか、運用は一昔前のホテル、という印象でした。 レストランは川を眺められるテラスですが、カラスが襲来しますし、吹きさらしなで、ここもほこりっぽかったです。 ビールはライオンですが瓶ではなく缶でした。味はまあまあ。朝食はビュッフェで、種類が多かったです。オムレツを焼いてもらいました。スリランカカレーもおいしかったです。

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Safari location

Really friendly staff, always helpful and flexible. Great food and amazing location for safari and elephant sanctuary
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel overlooking river where elephants bath

Other than a small stain on the wall and figuring out the A/C unit... everything was excellent with hotel. It is at a great location (overlooking river where elephants are bathed twice daily), the service (front desk, restaurant, housekeeper) were all excellent. We booked the room with the balcony overlooking the river (and this is highly recommended). You will definitely enjoy your stay at this hotel.
Stayed 4 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elephants!!

The elephants are super cool to watch from the balcony. The room was big and clean and comfortable. The food was OK. It's all about the elephants! Staff were great.
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

joydeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to the river where the elephants bathe. However it is said that you receive free ticket into elephant park, however this is not completely true! We came early and were told we were not allowed to go down to the hotel early to check in without paying the ticket price because the elephants are bathing. So we had to either pay the ticket or wait until 4. Also the free ticket into the sanctuary is only for the bathing area you have to buy a new ticket to enter into the orphanage itself! Was a bit misleading!
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ray, Rye Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good stat

Located so close to the river and elephants renovated rooms good menu well maintained.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel direkt am Fluss wo die Elefanten bad

Morgens beim Frühstück den Elefanten beim baden zu Sehen
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

matt, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret

This hotel is far superior to its rating and should be redone, only stayed one night as touring but it had the best shower of all and a good night sleep and a breakfast feature that is proberbly one of the best in the world
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Yoshihiko, Kyoto

Liked: Staff & service, room comfort

リバービューの部屋の予約をお勧めします

かなり前から、ゾウの水浴びを見られる部屋をリクエストして予約しました。 宿泊は、午後4時からのチェックインを厳しく運用してるようで、チェックインするまでにずいぶん待たされ、近くのレストランでビールやコーラをを飲んで過ごしました。 近辺のホテルでは、ゾウの水浴びを見るには一番ロケーションが良く、部屋のバルコニーからゾウの水浴びの様子を眺めたり、写真を撮って過ごすことができ、楽しく時間を過ごせました。 室内はやや狭いものの、よく効くエアコン、テレビ、ミニバー、冷蔵庫があり快適に過ごすことができました。シャワールームはアメニティもシャンプー、コンディショナー、ボディローション、石鹸と一揃いあります。 朝食は１階のレストランで、フルーツ、卵料理、薄いトースト、紅茶かコーヒーの簡単な食事ですが、こちらからも早く水浴びに来ているゾウを見ることができました。 ホテル宿泊者はゾウの水浴びは無料で見られますが、ゾウの孤児院は有料となります。
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

chelsea , australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Perfect hotel to see the elephants

I stayed here for one night. The location was fantastic, having prime access to the elephants. Room was new, clean and quiet. Breakfast was simple but delicious. There were 2 main downsides, firstly the check in/out times. 4pm check in and 12 check out. The reasoning is to access the area the hotel is in, you need a ticket (2500Rs) before 4. The second was a massage that the hotel insisted was part of the package. I requested for a female, only to have a male arrive after an hour waiting. He was unprofessional and I asked him to leave 3 times after feeling violated. Most of the staff were abruptly and unfriendly. I would still recommend this hotel due to the prime location. I wouldn't go into the orphanage if back again. I was able to feed the animals and chat to the trainers at the hotel without the thousands of people. Make sure you have smaller notes with you to tip however.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location amazing

Fantastic location,friendly staff,limited menu,nothing to do in the area after 17,30 We would stay at this hotel again
This review was submitted before 2018 and has not been verified.

8/10 Good

Benjamin

Liked: Room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

WAN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for seeing the bathing elephants!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent hotell med bästa läget i Pinnawala

Varmt mottagande på hotellet och trevlig personal. Rummet hade en fantastisk utsikt mot floden där elefanterna badade från ca 9 på morgonen och till 14. Frukosten var väldigt generös och man kunde få en omelett på beställning.