Located in Playa del Carmen, this apartment is in the city centre. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive
Restaurants
Merchant Carnitas - 3 min walk
Aguas Frescas - 2 min walk
Los Hijos De La Birria - 4 min walk
Sushi Tokio - 2 min walk
Pizza Hut - 2 min walk
About this property
Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)
This smoke-free apartment building features an indoor pool, a fitness centre and a sauna. Self parking is free. The apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a fridge and a microwave. Weekly housekeeping is available.
This apartment offers 10 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.
This Playa del Carmen apartment provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.
Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.
Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number EEC170518JC8
Property # 53334603
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.
How much does it cost to stay at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?
As of 8 Jun, 2026, prices found for a 1-night stay for 2 adults at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) on 8 Oct, 2026 start from S$48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?
Self-parking is free at this property.
What time is check-in at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) located?
Located in Playa del Carmen Centro, this apartment building is within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Reviews
Reviews
8.4
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Jovan
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Elena
24 Feb, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Johnathan was amazing! Excellent stay !!!
Elena
Stayed 8 nights in Feb 2026
Verified
10/10 Excellent
Shawn
6 Jan, 2026
Liked: Cleanliness, property conditions & facilities, communication
Location, location, location. Easy walking distance to everything, beach, restaurants, transportation, sites of interest. friendly staff, clean, well lite.
Shawn
Stayed 14 nights in Dec 2025
Verified
8/10 Good
Eva A.
11 Jan, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes parking was exelent, bathrooms needs mantinence.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, safe parking, pool availability and very clean.
Grecia
Stayed 6 nights in Jun 2025
Verified
6/10 Okay
Jane
3 Jan, 2026
Liked: Communication
Spacious units, fine for a night. No longer quite to the standards in the photos.
Jane
Stayed 1 night in Dec 2025
Verified
8/10 Good
dennis
9 Mar, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good place
dennis
Stayed 14 nights in Feb 2025
Verified
10/10 Excellent
Catherine
3 Sept, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and clean. you can walk to downtown only 10 min and free parking.
Catherine
Stayed 5 nights in Aug 2025
Verified
10/10 Excellent
Marta Leticia
4 Aug, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is walkable distance to beach and Calle 5. It is a safe area. Everything was great and look forward for another stay here on our next vacation.
Marta Leticia
Stayed 7 nights in Jul 2025
Verified
6/10 Okay
Victor
6 Nov, 2025
Liked: Cleanliness, property conditions & facilities, communication
If you are looking for somewhere clean and cheap to lay your head this place is just that. It was very clean, spacious, and newly remodeled, under ground parking and walking distance to quinta Avenida and public beach. Downside was no washer or dryer, ran out of water to shower, pools are cold.
Victor
Stayed 6 nights in Oct 2025
Verified
10/10 Excellent
Francine
1 Nov, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super
Francine
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Paola
5 Jan, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location.
Paola
Stayed 7 nights in Dec 2024
Verified
10/10 Excellent
BENJAMIN
9 Jan, 2024
Liked: Cleanliness, room comfort, communication
Would stay here again
Nice property, fairly close to beach
BENJAMIN
Stayed 3 nights in Jan 2024
Verified
10/10 Excellent
Serge
13 Jan, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice little place, closed to downtown (walking distance) good staff, felt safe
Serge
Stayed 11 nights in Dec 2024
Verified
8/10 Good
Emilius
20 Feb, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location,very nose and helpful host
Emilius
Stayed 12 nights in Feb 2024
Verified
10/10 Excellent
Mayela
20 Jul, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Mayela
Stayed 4 nights in May 2025
Verified
4/10 Poor
Jacqueline
17 Jan, 2026
Disliked: Cleanliness, amenities, communication
Nothing worked especially the internet
Jacqueline
Stayed 4 nights in Jan 2026
Verified
6/10 Okay
Natalia
30 Oct, 2024
Liked: Cleanliness, property conditions & facilities, communication
Close to all entertainment in the city
Natalia
Verified
10/10 Excellent
Olivia
28 Oct, 2024
Liked: Cleanliness, room comfort, communication
Comfortable and convenient
Spacious and comfortable, was a convenient place to stay for a very good price
Olivia
Stayed 1 night in Oct 2024
Verified
2/10 Terrible
Jeffrey
20 Feb, 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
filthy, terrible rooms, stained beds, hair in beds, a/c leaking on pillows, damage on walls/floor, bugs in kitchen, dirty kitchen utensils. We viewed 3 different rooms including the prized "penthouse" room. All were filthy, and the penthouse stank the worst. Pablo and management have no integrity. Couldn't bring ourselves to stay even 1 night. DO NOT STAY HERE!! 0/5 DO NOT RECCOMMEND!!
Jeffrey
Stayed 14 nights in Feb 2026
Verified
8/10 Good
Mary
25 Feb, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & aimed to please. Rooms were very clean
Smell of urine constant (had to change apartments) Bugs coming out of the ceiling and in the shower. Very loud music at night especially on Friday night from a nearby nightclub. Sound of compressors constant all night long. Beds are old and pillows are lumpy. No blankets and towels were very old.
Claudia
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Heidy
20 Jun, 2024
Liked: Cleanliness, room comfort, communication
Nice
The place was really well kept and clean. We really enjoyed the pool.
Heidy
Stayed 4 nights in Jun 2024
Verified
8/10 Good
Susan
5 Dec, 2025
Liked: Communication
The kitchen had the bare necessities. Our suite was different than the pictures, it was a disappointment, we noticed the suite on the web was available, Palo confirmed we could use it. We had a lot of problems with the internet and Palo spent a lot of time fixing them.