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Sandcastles on the Broadwater

Family-friendly aparthotel with fitness centre and outdoor pool

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Photo gallery for Sandcastles on the Broadwater

Bathroom
Outdoor pool
Gym
Room
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Dryer
  • Washer

Explore the area

Map
392-398 Marine Parade, Labrador, QLD, 4215
  • Harbour Town
    ‪3 min drive‬
  • Broadwater Parklands
    ‪3 min drive‬
  • Sea World
    ‪8 min drive‬
  • Southport, QLD (SHQ-Gold Coast Heliport)
    ‪11 min drive‬

Choose your unit

View all photos for 1 Bedroom Apartment

View from room

1 Bedroom Apartment

  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Living room

2 Bedroom Apartment

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Spa Apartment

View from room

2 Bedroom Spa Apartment

  • 130 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom Spa Apartment

Balcony

3 Bedroom Spa Apartment

  • 142 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

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About the area

Gold Coast

Located near the beach, Sandcastles on the Broadwater is in Labrador, a neighbourhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Warner Bros. Movie World. Travelling with kids? Don't miss Wet'n'Wild Gold Coast and Dreamworld. Discover the area's water adventures with scuba diving, snorkelling and parasailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Harbour Town - 3 min drive - 2.8 km
  • Broadwater Parklands - 3 min drive - 3.1 km
  • Gold Coast Aquatic Centre - 4 min drive - 3.2 km
  • Sea World - 8 min drive - 7.5 km
  • Doug Jennings Park - 11 min drive - 9.7 km

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 13 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 44 min drive

Restaurants

  • ‪The Grand Hotel - ‬7 min walk
  • ‪Charis Seafoods - ‬5 min walk
  • ‪Montezuma's - ‬17 min walk
  • ‪Sushi Train - ‬15 min walk
  • ‪Baskin-Robbins - ‬11 min walk

About this property

Sandcastles on the Broadwater

Family-friendly aparthotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and an arcade/games room are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Housekeeping is available on request.
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Parking included

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 6.0 per day

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.

We should mention

This property does not have any lifts

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Sandcastles on the Broadwater have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles on the Broadwater pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandcastles on the Broadwater?

Self-parking is free at this property.

What time is check-in at Sandcastles on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Sandcastles on the Broadwater?

Checkout is at 10 AM.

Where is Sandcastles on the Broadwater located?

This family-friendly Gold Coast aparthotel is located near the beach, within 2 mi (3 km) of Harbour Town and Chirn Park. Gold Coast Aquatic Centre and Australia Fair Shopping Centre are also within 3 miles (5 km).

Sandcastles on the Broadwater Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 222 out of 517 reviews
Rating 8 - Good. 211 out of 517 reviews
Rating 6 - Okay. 57 out of 517 reviews
Rating 4 - Poor. 20 out of 517 reviews
Rating 2 - Terrible. 7 out of 517 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities, communication
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025

10/10 Excellent

HEAJIN

Liked: Cleanliness, room comfort, communication
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025

8/10 Good

Carolynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had everything we needed. Will come back again Thank you
Stayed 19 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place.
Stayed 2 nights in Oct 2024

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities, communication
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

10/10 Excellent

Drew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Stayed 9 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, excellent facilities, perfect for families

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort style property which was great value for the cost.

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023

10/10 Excellent

Kalyan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lynne

Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff member at check in was friendly and helpful. The location is fantastic, amd we were lucky enough to have a room with water views and a balcony to have dinner and watch the summer storms roll in. Even though it is situated near the highway, we could not hear any traffic noise inside, nor noise from any other apartment. The room was clean and spacious. It is close to shops and not far from the centre of Surfers Paradise. The amenities such as the pool and gym are great as is the allocated parking spot. The only thing that would make it better would be a lift so that people who are unable to walk up stairs could stay. We enjoyed our visit, and would be happy to stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Stayed 5 nights in Sep 2024

8/10 Good

Damien

Liked: Cleanliness, amenities, property conditions & facilities, communication
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Stayed 2 nights in Feb 2024

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple and nice apartment to stay.

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, happy to help. Easy access with great views. Well equipped apartment that was nice and clean.
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
A beautiful quiet spot that had easy access to restaurants and a quick Uber ride to the theme parks

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would go back again,. owners very helpful and approachable if you need anything they are very happy to help..
Stayed 10 nights in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family really liked staying at Sandcastles on the Broadwater. The unit was really large and spacious for us all. The pool and spa were perfect for our kids. Nice and quiet area too.
Stayed 3 nights in Nov 2023