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Aparthotel

Residence L´ Heritage Royal Colonial by BlueBay

Colonial aparthotel with free breakfast and 24-hour fitness centre

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Photo gallery for Residence L´ Heritage Royal Colonial by BlueBay

Interior entrance
Room
Room
Interior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Outdoor space
  • Parking included
  • Kitchen
The current price is S$127
includes taxes & fees
7 Jul - 8 Jul

Explore the area

Map
Alfredo de Musset No. 38, Col. Polanco, Mexico City, CDMX, 11560
  • Antara Polanco
    ‪8 min walk‬
  • Auditorio Nacional
    ‪14 min walk‬
  • Parque Zoologico de Chapultepec
    ‪15 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Choose your unit

View all photos for Main Suite

Room

Main Suite

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Located in Polanco, a neighbourhood in Mexico City, Residence L´ Heritage Royal Colonial by BlueBay is near a metro station. Soumaya Museum and National Museum of Anthropology are cultural highlights, and some of the area's popular attractions include Parque Zoologico de Chapultepec and Aztlán Parque Urbano. Looking to enjoy an event or a match while in town? See what's going on at Auditorio Nacional.

What's nearby

  • Antara Polanco - 8 min walk - 0.8 km
  • Auditorio Nacional - 14 min walk - 1.2 km
  • Parque Zoologico de Chapultepec - 15 min walk - 1.3 km
  • National Museum of Anthropology - 2 min drive - 1.9 km
  • Chapultepec Castle - 7 min drive - 2.7 km

Getting around

  • Polanco Station - 7 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪La Casa del Pastor - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cambalache Polanco - ‬3 min walk
  • ‪Matisse - ‬3 min walk
  • ‪Niddo café - ‬4 min walk

About this property

Residence L´ Heritage Royal Colonial by BlueBay

Colonial aparthotel with free breakfast and 24-hour fitness centre
This smoke-free aparthotel features a 24-hour fitness centre, a snack bar/deli and a rooftop terrace. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Each apartment features free WiFi, a flat-screen TV and a kitchen with a microwave. Free local calls, free bottled water and a safe are among the other amenities that guests will find. Weekly housekeeping is available.
Residence L´ Heritage Royal Colonial by BlueBay offers 36 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star aparthotel has kitchens with microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Amenities

Breakfast included
Kitchen
Parking included
Free WiFi
Gym
Outdoor space

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

Frequently asked questions

Is Residence L´ Heritage Royal Colonial by BlueBay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residence L´ Heritage Royal Colonial by BlueBay?

Self-parking is free at this property.

What time is check-in at Residence L´ Heritage Royal Colonial by BlueBay?

Check-in start time: 3 PM; check-in end time: 6:30 AM.

What time is check-out at Residence L´ Heritage Royal Colonial by BlueBay?

Checkout is at noon.

Where is Residence L´ Heritage Royal Colonial by BlueBay located?

Located in Polanco, this aparthotel is within a 15-minute walk of San Agustin Church, Antara Polanco and Auditorio Nacional. Parque Zoologico de Chapultepec and Soumaya Museum are also within 1 mi (2 km). Polanco Station is 7 minutes by foot and Auditorio Station is 19 minutes.

Residence L´ Heritage Royal Colonial by BlueBay Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 99 out of 221 reviews
Rating 8 - Good. 42 out of 221 reviews
Rating 6 - Okay. 38 out of 221 reviews
Rating 4 - Poor. 25 out of 221 reviews
Rating 2 - Terrible. 17 out of 221 reviews

7.6/10

Cleanliness

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.0/10

Communication

Reviews

8/10 Good

Sita devi

Liked: Cleanliness, property conditions & facilities, communication
The stay was pleasant
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

love the place.

beautiful and pleasant place
Stayed 6 nights in Nov 2024

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location. Superb attention by staff
Stayed 3 nights in Dec 2024

8/10 Good

Sita devi

Liked: Cleanliness, property conditions & facilities, communication
Location was accessible to restaurants, banks and shopping malls. Good service and helpful staff. Breakfast was served hot by Blanca, her hospitality and service were excellent. Overall it is safe and nice place
Stayed 5 nights in Dec 2024

10/10 Excellent

Bridgette

Liked: Cleanliness, property conditions & facilities, communication
Private kitchen and bathroom in unit. Common area with full breakfast. Central to all. Safe and wonderful.
Stayed 17 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Nice large unit with separate bedroom. Bed was comfortable. Could use better lighting in the living room area. Showing some signs of aging especially in the bathroom. Staff are super nice and having someone prepare eggs for us with the complimentary breakfast was a real treat. I would definitely stay here again. Excellent restaurants very close by.
Stayed 1 night in Feb 2025

6/10 Okay

Aysin

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
There is need to renew furniture bathroom fixtures drapes etc.
Stayed 3 nights in Mar 2025

8/10 Good

Cordelia

Liked: Amenities, property conditions & facilities
This place is very unique. The room is huge and comfortable for the most part. The living room furniture however needs an upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a good one night stay. Everything in order. Great customer service and nice staff.
Stayed 1 night in Jun 2024

4/10 Poor

Orestes

Disliked: Cleanliness

Wont recommend

Dirty bathroom, shower looked like it hasn't been cleaned, found hairs, no hand towels or bath mat, had to ask for an extra bath towel, no water bottle in the room, poor lighting. Won't recommend.
Stayed 1 night in Mar 2025

6/10 Okay

Surinder

Liked: Cleanliness
Breakfast was great. And although it's an older property, it's well kept. My room card was hit and miss. Had to get help getting into my room at least 3 times over a 4 day stay. That was annoying.
Stayed 3 nights in Oct 2024

10/10 Excellent

LEONARDO

Liked: Cleanliness, property conditions & facilities, communication
Better than i expected
Stayed 1 night in Jun 2024

10/10 Excellent

José

Liked: Amenities, property conditions & facilities, communication
Everything was great. Cuatomer service was really good. The room was just a little bit dusty.
Stayed 3 nights in Jun 2024

4/10 Poor

Darlene

Liked: Amenities, communication
Disliked: Cleanliness
Would not stay again. Pros: great location, elevator, wonderful cooked to order breakfast, comfortable bed. Cons: very dirty. Shower grout was filthy, mold going up the kitchen wall and I woke up with sneezing and stopped nose, only one bath towel given for a king room. Nothing to step out of shower on (because just one towel). Full kitchen but no dishes or cutlery, not even a cup. Feather Duvet had no cover on it, and since it’s feather I doubt it gets washed, one roll of toilet paper left in room, door and light switches very dirty. Check out after one night.
Stayed 1 night in Mar 2025

4/10 Poor

Manuel

Liked: Communication
Disliked: Amenities
The hotel is in a great location, sadly the amenities in the room were not as good as I would except. Basic things like towels or hand soap were missing. If they. Luis had morose on the basics it would be a sold option.
Stayed 2 nights in Nov 2024

6/10 Okay

mario

Disliked: Cleanliness, amenities, communication
The hotel has great location, however there is no AC, our room didnt had towels when we checked in and there was no hot water during 2 days. There is practically no staff, just a security guy at night and you can hear what is happening in almost all the rooms because the building is old and everyone keep the windows open.

10/10 Excellent

Manuel

Liked: Cleanliness, room comfort, communication
Awesome! Only with the disadvantage that there was no toilet paper at all in my room.
Stayed 1 night in Sep 2024

2/10 Terrible

Landon

Disliked: Cleanliness, room comfort, communication

No response - no answer...

Didnt get to stay there. We arrived during their advertised check in hours but the place was locked and they would answer the door or the phone
Stayed 1 night in Aug 2024

8/10 Good

Gersy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ok
Stayed 1 night in Jul 2024

6/10 Okay

Gerardo

Liked: Cleanliness, communication
Even though after our fifth day at the property we advised water was not hot enough after 7:00 pm, nothing happened until 2 days later when they finally called a technician to check the boiler. As a result, the boiler was down during the last two days of our stay (9 nights) while repairs were going on at the boiler. Further, after complaining to the Manager over the phone (she never showed up), she said that she was terribly sorry but as as the stay was prepaid, she could not do any reimbursement!!! I'm a frequent traveller for some decades already. If the above is not the most preposterous excuse I ever received, it for sure on my top 3. Very bad deal booking on Expedia and paying in advance. I'm very disappointed with Expedia and the hotel customer service.
Stayed 9 nights in Oct 2024

10/10 Excellent

MARICRUZ

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente opción para hospedarse. Servicio, atención, limpieza, todo excelente
Stayed 1 night in Mar 2025

4/10 Poor

Luís

Disliked: Property conditions & facilities, communication
No maintenance.
Stayed 3 nights in Mar 2025

8/10 Good

Santiago

Liked: Communication
Disliked: Cleanliness
El personal era muy bueno y tratan a los clientes muy bien, compensa algunas falencias de instalación que puede llegar a tener el hotel. Sin embargo, me quedaría nuevamente sin dudarlo.
Stayed 5 nights in Mar 2025

10/10 Excellent

mario

Liked: Cleanliness, room comfort, communication

Excelente

Súper bien la experiencia. El lugar bien ubicado y las instalaciones bien.
Stayed 1 night in Mar 2025

6/10 Okay

Luis Felipe

Liked: Cleanliness, room comfort
Disliked: Communication

Terrible atención a huéspedes!

La persona en el check in, muy joven, desconocía muchas cosas, terrible atención a clientes. El guardia de seguridad era el hombre orquesta...muy amable pero lento y tardado, brillaba por su ausencia!
Stayed 1 night in Mar 2025