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Aparthotel

The Lofts Apartments

Boardwalk/promenade aparthotel in Queenstown with a steam room

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Front of property – evening/night
Balcony
Property entrance
Room
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi
S$183
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View in a map
61 Shotover Street, Queenstown, 9300
  • Place, Queenstown Beach
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Place, Queenstown Gardens
    ‪1 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

Choose your unit

View all photos for Studio

Room

Studio

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Room

One Bedroom Apartment

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Concierge desk

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Room

Three Bedroom Apartment

  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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About the area

Queenstown

Located in Queenstown City Centre, a neighbourhood in Queenstown, The Lofts Apartments is in the entertainment district and on the boardwalk. Coronet Peak Ski Area and Fear Factory Queenstown are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Lake Wakatipu. Underwater Observatory and Cookie Time are also worth visiting. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as snow tubing and ice skating.
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What's nearby

  • Queenstown Beach - 3 min walk - 0.3 km
  • Queenstown Mall - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 3 min walk - 0.3 km
  • Queenstown Gardens - 7 min walk - 0.6 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Pog Mahones - ‬3 min walk
  • ‪Pub On Wharf - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬1 min walk
  • ‪Saigon Kingdom - ‬2 min walk

About this property

The Lofts Apartments

Boardwalk/promenade aparthotel in Queenstown with a steam room
A steam room, self parking and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a kitchen island. Guests will appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, while a Smart TV with satellite channels and first-run films provide a bit of entertainment. Change of towels is available on request.
The Lofts Apartments offers 10 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes kitchen islands. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with premium satellite channels, first-run films and Netflix. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the aparthotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Free WiFi
Laundry
Parking available
Housekeeping

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3.15 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels and store extra beds
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Secured self-parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is The Lofts Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Lofts Apartments?

Self-parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at The Lofts Apartments?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at The Lofts Apartments?

Checkout is at 10 AM.

Does The Lofts Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Lofts Apartments located?

Located in Queenstown City Centre, this aparthotel is steps away from Fear Factory Queenstown, SKYCITY Wharf Casino and Creative Queenstown Arts & Crafts Market. Toi o Tahuna and Steamer Wharf are just steps away.

The Lofts Apartments Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 166 out of 713 reviews
Rating 8 - Good. 255 out of 713 reviews
Rating 6 - Okay. 172 out of 713 reviews
Rating 4 - Poor. 78 out of 713 reviews
Rating 2 - Terrible. 42 out of 713 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

7.8/10

Communication

Reviews

10/10 Excellent

Rammohan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to where I want to be
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Almost on the wharf ,if you go 100 m from the Lofts towards the lake you will be in it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay. Very comfortable and great location right on the lake
Stayed 1 night in Feb 2023

10/10 Excellent

edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for Ultimate Hikes trip, close to grocery store, Bakery, restaurants, hiking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities, communication
within walking distance of everything. Clean, warm and comfortable Excellent staff
Stayed 5 nights in Nov 2023

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Views were great, new bathrooms, great sized living space.. great value way better than expected!
Stayed 3 nights in Dec 2022

10/10 Excellent

Jollene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location a hop skip and jump away from waterfront. Friendly helpful staff. Very comfortable apartment had everything we needed
Stayed 3 nights in Oct 2022

8/10 Good

Palmina

Liked: Cleanliness, amenities, communication
Central position. Easy access to all bars and restaurants
Stayed 3 nights in Mar 2024

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable start and so close to everything. Floors are very creaky though which wasn’t good at night as could hear the neighbours floor creaking loudly also.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
The staff is extremely helpful despite the reception is not open for 24-hours. Prior communication is recommended if you need to store luggage at the hotel in early morning. The view from the room is gorgeous and the overall stay is comfortable.
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Liked: Cleanliness

Large 3bedroom apartment

3bedroom apartment was really big, beds could have been bit more comfortable but overall pretty good. 2 bathrooms was a bonus. Somewhat noisy for main bedroom in morning due to location close to road.
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Roomy apartment, surprisingly quiet given location close to busy streets of Queenstown. Things I didn’t like: the apartment was too hot , making it hard to sleep: no air conditioning, just heating. Parking was very limited, but given the location, once we’d returned our hire car, the location was fantastic. Two great Indian restaurants just across the road, and a short walk to the busy and beautiful foreshore of Queenstown.
Stayed 1 night in Dec 2023

6/10 Okay

Pam

Great location

Apartment rather tired and in need of revamp but was in great location close proximity to town centre Room was comfortable with good heat pump and kitchenette Unfortunately due to age of building room was very noisy with floorboards creaking and sound of noise on stairs to “loft” in both apartment and next door every time someone walked in them was disturbing Staff were accommodating with early check in and luggage storage after check out
Stayed 2 nights in Mar 2023

8/10 Good

Stephen

Liked: Cleanliness, room comfort, communication

Good find, but needs TLC.

Good location - very close to everything in town. Quiet, too. Comfy bed. Spacious apartment, but a little tired. Broken pane of glass in main window - which had been temporarily fixed - needs fixing asap. Broken ranch slider handle had been removed (found it in bedside table drawer) and area taped over - also needs fixing! No plug for sink in kitchen. No powder for dishwasher. Seemingly little points that make a big impact. Other than that - a good find.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were able to check in earlier than the normal time which was excellent as only in town due to a family member’s passing. We asked for a late check out to coincide with our departure and they were able to accommodate this with no issue. The room was much larger than we thought and was like an apartment with all the features including separate bedroom, dining room, lounge room, walk-in robe and bathroom. Modern finishings and comfortable. We were very impressed. Amazing block out blinds so we could sleep in and the room was nice and dark. We’ll definitely stay here again. Thank you to The Loft Apartment, a wonderful experience!
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, communication
Location was great, property was terrible. Dishes were dirty with the bread board still having crumbs on it, the apartment was full of dust, a random sock, clothes dryer that didn’t work and to top it off, our lounge room ceiling leaked when it rained. So much that half our floor was soaked.
Stayed 5 nights in Jan 2024

6/10 Okay

Kylie

Disliked: Cleanliness, amenities
Perfect for location if wining and dining your way around town. Everything is within a very short walk. Love the big balcony with a view. Stayed in Room 302 - 2 bedroom apartment with 2 bathrooms. Rooms definitely outdated and cleaning and hygiene was an issue. There were used women’s sanitary items left in the bathroom bin, the microwave didn’t have a working turn table, there was broken glassware in the kitchen cupboard, there was 7 used and very old and dirty scouring sponges under the sink, no laundry powder (but then was provided when asked), washer/dryer tricky to operate and was in the main bathroom so awkward to access for rest of people staying in the apartment, no air conditioning in the bedrooms. As there are no fly screens, unable to open any doors or windows as the place quickly filled up with flies. NZ definitely needs fly screens! Overall the place is perfect for location if you don’t mind the place being outdated and not clean/functional/cool in summer.
Stayed 4 nights in Dec 2024

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Communication

Pay $20/day parking inside property!

Ridiculous, the guest was forced to pay $20/day for a parking within the motel property. Traveller chose a motel to stay because we have free parking within the motel property, but the Lofts Apartments ask we pay $20/day for a parking within the Motel’s property, for which we have to pay $40 for 2 nights staying. There are only 8 parking spaces, if you are lucky enough to have a vacant on arrival and are happy to pay for $20/day, you have to do all your activities by walking, because once you get your car out, the chance to get a vacant space on return is closed to zero. The off-street parking is only for 30 minutes and all time full. Worst still, this additional charge is not advertised on their website, hotels.com should clearly state this charge to let the traveller consider it before making the booking.
Stayed 2 nights in Sep 2023

10/10 Excellent

KIMIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
交通のアクセスは最高でした。また部屋に洗濯機も食洗機もあって、旅行中も便利でした。
Stayed 2 nights in Aug 2025

8/10 Good

KIMIKO

Liked: Cleanliness, amenities
どこにもアクセスがよくて、すごく動きやすかったです。 口コミの評価が厳しかったので、部屋に入るまでドキドキでしたが、全く問題ありませんでした。
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The most disgusting place we have ever stayed at. Water leaks from the ceiling all over our clothes, urine on the walls, dirty AC filters sitting on top of the AC, old mattresses, dirty sheets and linen with stains all over them. Black mould everywhere, a birds nest in the range hood, doors handles falling off, no hanging rails, broken chairs, the TV bracket on the wall was about to fall off which could have killed one of our kids. Changed us to another room which was still dirty, found a used pregnancy test in the bathroom and will not give us a refund. Avoid this place at all costs.
Stayed 10 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

New Zealand Ski trip

Outstanding location in Queenstown for a wonderful ski trip
Stayed 5 nights in Jul 2025

10/10 Excellent

Allie

Liked: Cleanliness, room comfort, communication

Good place to stay for skiing

Great place to stay from a week with your family skiing! Big place and close to all the action.
Stayed 1 night in Jul 2025

4/10 Poor

Jaime

The property is in a great location with beautiful views. Very central walk to everything. We checked in at 4pm went to our room and opened the door to fine 2 staff cleaning our room, stripped beds, it was a mess. Left our bags and went exploring. Shower broken had to hold with hand to shower. It’s a shame as if managed better and tidied up it could be one of the best in central Queenstown.
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Liked: Cleanliness, room comfort, communication

Location but dated

The location is amazing. The hotel is dated and little worn out. The beds were comfortable and the rooms were large. There is a night club across the street that played loud music all night - if you are sensitive to sound it might be bothersome.
Stayed 1 night in May 2025