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Summit Manor Condominiums

Condo with free parking, a short walk to Great Smoky Mountains National Park

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Photo gallery for Summit Manor Condominiums

Bathroom
Room
Bathroom sink
In-room dining
Living room

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Dryer
  • Washer
  • Fireplace
  • Parking included

Explore the area

Map
110 Bon Air Drive, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • SkyPark
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Choose your unit

Condo, 2 Bedrooms, Jetted Tub (B 5062)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Condo, 2 Bedrooms, Jetted Tub (B 3052)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Condo, 2 Bedrooms, Jetted Tub (B 3032)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Condo, 2 Bedrooms, Jetted Tub (B 4052)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Condo, 2 Bedrooms, Jetted Tub (B 4032)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Condo, 2 Bedrooms, Jetted Tub (A 3001)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Condo, 2 Bedrooms, Jetted Tub (B 1032)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Condo

Room

2 Bedroom Condo

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms, Jetted Tub (A 2011)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Cabin, 2 Bedrooms (Black Bear Hideaway)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Gatlinburg

Downtown Gatlinburg, a neighbourhood in Gatlinburg, is home to Summit Manor Condominiums. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg Space Needle. Check out an event or a game at The Ripken Experience - Pigeon Forge, and consider making time for Anakeesta, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 13 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk

About this property

Summit Manor Condominiums

Condo with free parking, a short walk to Great Smoky Mountains National Park
Along with an outdoor pool, this smoke-free condo building has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and wedding services are on-site. Each condo boasts a fireplace and offers free WiFi and a kitchen. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a balcony and a TV. Housekeeping is not available.
Summit Manor Condominiums offers 41 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodation at this 3-star condo has kitchens with separate dining areas.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the condo include an outdoor pool.

Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Does Summit Manor Condominiums have a pool?

Yes, this property has an outdoor pool.

Is Summit Manor Condominiums pet-friendly?

No, pets are not allowed at this property.

How much is parking at Summit Manor Condominiums?

Self-parking is free at this property.

What time is check-in at Summit Manor Condominiums?

Check-in start time: 4:00 PM; check-in end time: 4 AM.

What time is check-out at Summit Manor Condominiums?

Checkout is at 10:00 AM.

Where is Summit Manor Condominiums located?

Located in Downtown Gatlinburg, this condo building is within a 5-minute walk of Ober Gatlinburg Aerial Tramway and Gatlinburg Convention Center. Great Smoky Mountains National Park and Gatlinburg Space Needle are also within 10 minutes.

Summit Manor Condominiums Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 56 out of 158 reviews
Rating 8 - Good. 39 out of 158 reviews
Rating 6 - Okay. 16 out of 158 reviews
Rating 4 - Poor. 25 out of 158 reviews
Rating 2 - Terrible. 22 out of 158 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Check-in

6.2/10

Communication

2.0/10

Location

2.0/10

Listing accuracy

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

A few major flaws….

Parking is great and pretty convenient- right in front of the building and very close walking distance to the main strip. Check in was okay, but kind of inconvenient and sketchy, as it’s at the Quality Inn next door (an elevator ride and a few convoluted walkways away outside in the dark and cold). Initial impression of the unit was nice- lots of space. Everything seemed clean other than a stained sheet, which looked like foundation, but was still a little off putting. Enter major flaw #1- we were getting ready for bed when we realized we had one less bed than we booked - the queen sofa bed we were promised was chained and padlocked, literally. Enter major flaw #2- TERRIBLE communication. I tried calling the main number, which I had attempted multiple times earlier in the day as well, but it rings once or twice then disconnects without success. I then called the Quality Inn and was told that they essentially have nothing to do with the property and the main person would be back Monday morning (after our stay). We were offered a room for the person without a bed for the night but no one else (our party would’ve been split). Then we were told we might could get two adjoining rooms if we stopped by the next day, but that would take away our kitchen and common space. So, one person ended up with no bed with no extra linens in the unit and had to share a bed when that was not our original plan. All in all, we might stay again but cautiously.
Stayed 2 nights in Jan 2022

8/10 Good

Stanley B

Liked: Room comfort, communication
Stayed 3 nights in Jan 2022

4/10 Poor

Lisa M.

Disliked: Cleanliness, property conditions & facilities
The cabin is in need of some maintenance repairs! House keeping needs to do a better job of cleaning…The owners needs to come more often and during a inspection of the cabin! Apparently it’s been awhile since they have been there…😳
Stayed 2 nights in Dec 2021

10/10 Excellent

janice

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2021

8/10 Good

Phillip

Liked: Room comfort
Disliked: Communication

Gatlinburg vacay

The location was great and the layout of the condo was great, the shower smelled of mildew and there was never wifi despite calling the front desk during our three day stay. There weren’t any lights on either porch. The condo rules were more than we expected as to having to clean up dishes and place all linens in the tub.
Stayed 3 nights in Dec 2021

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Loved the location and the uniqueness of a nice cabin in the middle of town
Stayed 3 nights in Dec 2021

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient to everything! Comfortable and loved having a small washer and dryer. Does need new lightbulbs and a deep cleaning of the master shower and need to take a magic eraser to get spots off walls. But overall my family really enjoyed their stay at the property.
Stayed 3 nights in Dec 2021

10/10 Excellent

Mirza

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was perfect for my family needs.
Stayed 2 nights in Dec 2021

8/10 Good

Larry

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2021

8/10 Good

j

Liked: Cleanliness, amenities
I never expected on of the rooms they rent here to be a cabin. That was a surprise.
Stayed 1 night in Dec 2021

4/10 Poor

Vanessa

Disliked: Cleanliness
Muy sucio el lugar y no había las cosas indispensables en el lugar El lugar es bonito pero necesita atención
Stayed 2 nights in Nov 2021

4/10 Poor

Robert

Disliked: Communication

Headache !!!!

It was awful we had four kids and the TVs do not work at all and no dvd player on top of that the Wi-Fi does not work !!!! If you plan on cooking you better bring what you need as far as silverware and drinking glasses there is not none ... the beds are comfortable be the sheets are old school hotal 6 Style....
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Room comfort, communication
Stayed 1 night in Oct 2021

4/10 Poor

Cindy

Disliked: Amenities, property conditions & facilities
B- 4032..... BEWARE Love the area and convenience of the location. Our room was extremely disappointing. You can tell that the management needs to be update their rooms and make sure everything works for the quest that are paying good money to stay there. I have stayed in other units and been totally satisfied, so it appears to be a room by room issue.
Stayed 4 nights in Oct 2021

2/10 Terrible

Blake

Disliked: Cleanliness, property conditions & facilities, communication
Requested first floor for my elderly mother got 3rd floor when we entered the condo drapes laying all over the floor walls filthy half the light bulbs were burn out floor extremely sticky place was a shambles.
Stayed 2 nights in Oct 2021

4/10 Poor

Shelly

Liked: Amenities, communication
Disliked: Cleanliness
What we liked the most was being able to have two families stay in the same location at an affordable price, rather than in a hotel setting which would have been more expensive. Also having a full kitchen and living room, plus two bathrooms was great.
Stayed 1 night in Sep 2021

4/10 Poor

Bobby

Disliked: Cleanliness, room comfort, communication

What the heck

When first entering the room most of the lights in the main entry didn’t work. Those that did blew the breaker after a couple of minutes. The ac did not work. When trying to confront the front desk person we were informed that all they did was check people in. They wouldn’t even contact a maintenance person. We had to and even then it wasn’t until the following day. Once we spoke with someone they advised that a maintenance person would be out to check it and no one showed up. The person we were originally asked to contact was not in when we called the number. He reached out the day we checked out and we’re on our way home. However, he informed us that we would be getting a refund but now we have to wait on the booking agent to either be able to speak with him or the management as when the property was contacted by the booking agent the gentleman that informed us of a refund had already left for the day.
Stayed 4 nights in Sep 2021

4/10 Poor

Alejandra

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
Even when I did like the place where I stayed, because it was pretty big, nice and comfy, I have to say the maintenance wasn't. The first day I tried to sleep, the bed just fall down in the middle of the night, I called the office for help and nobody showed, plus they charge a different amount form the reservation on my card.
Stayed 2 nights in Sep 2021

8/10 Good

Josue G Vasquez, Winder

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very close and walking distance to everything. It was also very quiet and peaceful.
Stayed 3 nights in Sep 2021

6/10 Okay

Teresa

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Loved the location. The unit needs a lot of TLC. Several lights were not working, the bathroom towel rack was broke. Couldnt find the kitchen sink stopper. It really needs some deep cleaning. Needs to be painting and updated.
Stayed 2 nights in Sep 2021

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication

Check in was very easy and condo was very clean

Stayed 1 night in Aug 2021

8/10 Good

ROBERT

Liked: Cleanliness, room comfort, communication

Nice place

It’s an amazing stay. The property is very convenient to restaurant and places of interest. The washer/dryer is broken but other than that i would recommend this to a huge family who are planning to cook their own food while staying in the hotel.
Stayed 3 nights in Aug 2021

10/10 Excellent

Shelley

Liked: Cleanliness, room comfort, communication

The cabin was worth it

We ended up staying in the cabin not the condominium. After booking ours day I noticed a lot of negative reviews most of them were due to the condominiums none of them were actually talking about the cabin. The cabin was well worth this day it was nice clean and the beds were great. A lot more room than we expected for the price. There were a few lights that weren’t working but nothing that would hinder our trip or stay. It was all around a nice experience in the cabin. I would agree with the rest of the post that it’s kind of misleading That there is no office on site. You do have to check in at the quality Inn next-door not terrible but a little inconveniencing when you don’t know where you’re going. Luckily for me I had read the reviews and knew exactly what to do. The pool was a little smaller than I thought it was gonna be but it was perfect for my daughter. Will stay again
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was fabulous for our quick stop in Gatlinburg! Awesome location! It was a quick few steps to get to the main strip for shopping, restaurants, exploring, and a few quick steps back to the condo where it’s quiet! Two balconies provide a great view of the mountains. We didn’t have any communication with the owner but that wasn’t a bad thing. It just means everything was perfect and there was no need for any. Amenities were great and condo was clean. Would look to stay here again if coming to the area!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful and spacious condo close to everything! Needs black out curtains for the windows especially those facing the parking lot. Needs directions for hot tub and tv. We couldn’t get either working properly. For this price and the fact that it is managed by the hotel next door everything should be working and labeled for guests. Still, a very comfortable stay!
Stayed 3 nights in Aug 2021