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Aparthotel

Espahotel Plaza Basílica

Aparthotel connected to the convention centre in Madrid with a 24-hour front desk

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Photo gallery for Espahotel Plaza Basílica

Outdoor dining
Exterior
Room
Dining
Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Kitchen
  • Parking available
  • Outdoor space
  • Laundry
  • 24/7 front desk
S$182
includes taxes & fees
4 Dec - 5 Dec

Explore the area

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Aviador Zorita, 27-31, Madrid, Madrid, 28020
  • Place, Bernabéu Stadium
    ‪11 min walk‬
  • Place, Plaza de Castilla
    ‪3 min drive‬
  • Place, Gran Via
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Choose your unit

View all photos for Suite Double

Private kitchen

Suite Double

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Private kitchen

Studio

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Triple Room

Private kitchen

Suite Triple Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (Quadruple)

Private kitchen

Suite (Quadruple)

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Suite (2 adults + 1 child)

Private kitchen

Suite (2 adults + 1 child)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Twin Beds

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About the area

Madrid

Located in Tetuán neighbourhood, Espahotel Plaza Basílica is connected to a railway/underground station. Plaza de Castilla and Gran Via are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a match while in town? See what's going on at Bernabéu Stadium. Spend some time exploring the area's activities, including golfing.
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What's nearby

  • Bernabéu Stadium - 11 min walk - 1.0 km
  • Plaza de Castilla - 3 min drive - 2.2 km
  • Gran Via - 5 min drive - 3.6 km
  • Prado Museum - 7 min drive - 5.1 km
  • Plaza Mayor - 8 min drive - 4.7 km

Getting around

  • Alvarado Station - 6 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Infinito Cafe - ‬2 min walk
  • ‪O'Pazo - ‬3 min walk
  • ‪Ozio gastronomico - ‬1 min walk
  • ‪Aroy Thai - ‬3 min walk
  • ‪Restaurante La Celadilla - ‬2 min walk

About this property

Espahotel Plaza Basílica

Aparthotel connected to the convention centre in Madrid with a 24-hour front desk
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchenette with a stovetop. Additional amenities include a minibar, a hairdryer and a safe. Change of towels is available on request.
Espahotel Plaza Basílica offers 80 air-conditioned accommodations with minibars and a safe. Accommodation at this 3-star aparthotel has kitchenettes with stovetops and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Microwaves, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space
Breakfast available

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 8.25 for adults and from EUR 8.25 for children
  • Self-parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Espahotel Plaza Basílica pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Espahotel Plaza Basílica?

Self-parking is available for EUR 20 per day.

What time is check-in at Espahotel Plaza Basílica?

Check-in begins at 2:00 PM.

What time is check-out at Espahotel Plaza Basílica?

Checkout is at noon.

Where is Espahotel Plaza Basílica located?

Located in Tetuán, this aparthotel is within a 15-minute walk of Azca Financial District and Bernabéu Stadium. Plaza de Castilla and Gran Via are also within 3 mi (5 km). Alvarado Station is 6 minutes by foot and Cuatro Caminos Station is 9 minutes.

Reviews

Espahotel Plaza Basílica Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.2/10

Communication
Rating 10 - Excellent. 133 out of 354 reviews
Rating 8 - Good. 156 out of 354 reviews
Rating 6 - Okay. 48 out of 354 reviews
Rating 4 - Poor. 12 out of 354 reviews
Rating 2 - Terrible. 5 out of 354 reviews

Reviews

8/10 Good

Harue

Liked: Cleanliness
It certainly needs some updates but the location is great. We found a very friendly bar nearby and went there 2 days in a row.
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is a short walk to several metro stations including the one that takes you to the airport so it's super convenient. The rooms are massive and clean although the walls and windows are thin so would advise earplugs for a good night sleep. The reception staff were also really nice and helpful. Overall a nice place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Eliana

Liked: Cleanliness, property conditions & facilities, communication
People attending were quite helpful.
Stayed 7 nights in Mar 2023

8/10 Good

YVONNE

Liked: Cleanliness, amenities, property conditions & facilities, communication
The unit is older and dated but was still clean and comfortable. Large room with kitchenette.
Stayed 3 nights in Sep 2022

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, communication
x
Stayed 2 nights in Feb 2023

10/10 Excellent

Liuba

Liked: Cleanliness, property conditions & facilities, communication
Excelente lugar
Stayed 1 night in Aug 2025

8/10 Good

Edmund

Liked: Cleanliness, amenities, property conditions & facilities, communication
It would be great if a proper free breakfast was provided within the property but instead you have to walk up the street to a cafe they have an arrangement with and it's really just a pastry and a cup of tea/coffee/ juice or something like that.
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buenas atención todo muy limpio y organización
Stayed 5 nights in Jul 2025

6/10 Okay

Socorro

Disliked: Amenities, communication
Hemos llegado al Espahotel Plaza Basílica en nuestros viajes a Madrid desde hace muchos años y siempre habíamos tenido una atención de primera, pero desafortunadamente en esta ocasión nos llevamos una gran decepción. Viajamos 3 parejas con 5 niños (menores de 11 años) y a pesar de que en sus políticas dice textual "los niños menores de 13 años se pueden alojar con sus padres y los mayores de esa edad pagan como adultos" nos hicieron rentar 4 habitaciones 3 estudio para 6 adultos y una presidencial para 5 adultos. No hubo manera de que la persona de la recepción entendiera que no podiamos dejar a los niños dormir solos y que dividirnos iba a ser un problema. Y así fue una pareja se tuvo que separar para dormir cada uno con un hijo y a otra pareja le tocó una habitación extra grande lo cual fue inequitativo. Pediamos rentar 3 habitaciones embajador pero nos dijo que ahí solo cabían 9 personas (niños o adultos) y de ahí no lo sacamos. Como se pueden imaginar esto fue bastante desagradable en unas vacaciones y habla mal del hotel pues si quieren cobrar por los niños cómo adultos están en su derecho solo no engañen por favor.
Stayed 4 nights in Jul 2025

6/10 Okay

Errol

Liked: Communication
I understand it is Madrid but I little pricey for what it was.
Stayed 1 night in Jul 2025

10/10 Excellent

Tebaldo

Liked: Cleanliness, room comfort, communication
Solo falta que las suites tengan un microondas en la cocina y modernizar un poco el mobiliario
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

快適な滞在

ミニキッチン、冷蔵庫、電子レンジがあり、滞在中、便利でした。部屋も思っていたより広くソファもあり気に入りました。近くにスーパーかあり電車、バス停まで徒歩圏内です。ホテルのスタッフも感じが良いと思います。
キッチン
ホテルの正面
Stayed 10 nights in Jun 2025

4/10 Poor

SONIA PAULINA

Liked: Cleanliness, room comfort, communication

Informacion engañosa

En la pagina menciona que hay una cama grande y ademas una individual En el sitio del hotel nos dijeron que esa opción no existia, solo habia dos camas pequeñas Excusandose en que los sitios de internet ponen condiciones incorrectas
Stayed 2 nights in Jun 2025

10/10 Excellent

Zulia

Liked: Cleanliness, room comfort, communication
Muy buena opción, bastante amplio, limpio, buena ubicación y muy buen servicio.
Stayed 3 nights in May 2025

10/10 Excellent

CIBELE

Liked: Cleanliness, room comfort, communication

Surpresa positiva

Acomodação completa e confortável de flat apartamento Localização excelente, próxima a estação de trem e metrô que te levam nos pontos turísticos com rapidez. Deixamos o carro que alugamos no estacionamento ao lado do hotel com pagamento de uma taxa diária. Café da manhã no bar na esquina, o suficiente. Bom para ter uma experiência local. Funcionários do hotel atenciosos e educados. Mercados e centro comercial nas proximidades.
Stayed 3 nights in May 2025

10/10 Excellent

Elvira Laila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente hospedaje, la habitación impecable, el trato del personal muy amable. La estación del metro Alvarado está muy cerca.
Stayed 4 nights in Apr 2025

8/10 Good

Yulian

Liked: Cleanliness, communication
Für eine kurze Geschäftsreise war das Hotel ganz in Ordnung. Das Zimmer war relativ klein, hatte aber alle wichtigen Annehmlichkeiten. Das Einzige, was mir nicht gefiel, war das vollgestopfte Badezimmer. Es versuchte, zu viele Funktionen auf zu wenig Raum zu bieten. Zum Beispiel standen sich Toilette und Bidet mit nur 10 cm Abstand gegenüber, so dass das Sitzen auf beiden unangenehm war. Das Bidet sollte weggelassen oder in die Toilette integriert werden, wenn es so wichtig ist. Dann gab es noch eine winzige Badewanne, die in einer Nische eingeklemmt war, so dass das Aussteigen mit nassen Füßen ein beängstigendes Unterfangen war. Eine einfache Dusche hätte in diesem Raum perfekt funktioniert. Der Rest war eigentlich großartig und insgesamt war das Zimmer recht gemütlich.
Stayed 2 nights in Apr 2025

6/10 Okay

Thomas

Liked: Room comfort, communication
Disliked: Cleanliness

Not good enough

Nico location and from the outside it was a nice hotel. The people at the reception were nice and polite and the size of the room was fantastic. But the carpet was dirty and didn’t feel nice to walk on with bare feet. The curtains was closed when I got to the room and when I opened them, the floor was very dirty. The breakfast was served at a cafe 300 meters from the hotel. The cafe was nice but the breakfast was a croissant, a kop of coffee and a glass of juice. If you needed more you had to pay for it. Considering the price for the hotel and the extra cost for breakfast I expected much more.
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very helpful. It was nice having a kitchen in my room. Nice central location between several metro lines.
Stayed 5 nights in Feb 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, room comfort, communication

Great stay in great area!

Nice stay in Madrid close to Bernabeu stadium. Very good service and spacious hotel room with separate bedroom and kitchenette. Fold out couch in the living room. The furniture need a paintjob here and there and curtains could be changed but overall we had a great stay. Many restaurants in the area and close to the subway. We will be back next time we come to Madrid. The hotel staff were very nice as well and ordered us a cab to the airport for a great price.
Stayed 4 nights in Jan 2025

8/10 Good

Toru

Liked: Cleanliness, amenities, property conditions & facilities, communication
スタッフの方の対応がよかったです。ホテルは地下鉄の駅に近いので観光するにはよい立地でした。
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Tenía reserva para estos días, iba a viajar desde Valencia, pero cortaron trenes y las carreteras intransitables, me era imposible ir y aun así el alojamiento no me devolvió el dinero.
Stayed 1 night in Nov 2024

8/10 Good

Ramon

Liked: Cleanliness, property conditions & facilities, communication
So far so good. A cheap, quiet, clean, simple option in Madrid.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very friendly and helpful. Located in a safe, quiet urban neighborhood with few tourists, only a few blocks from Metro (subway) stations on several different lines. Lots of markets and places to eat nearby. Rooms on the front (east) side of the hotel face the street and are good if you want a view of the city's daily routine; rooms in the back are slightly quieter but neither are noisy. I had a room with a kitchenette, which was wonderful to sit over coffee in the morning and have lunch or supper options when I wasn't out to meet colleagues or friends for meals. Good WiFi but inquire because some rooms are too far from the router(s) for good reception. Would stay there again without hesitation.
Stayed 12 nights in Jul 2024

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, room comfort, communication

Appartement calme - Service de conciergerie

Nous y avons passé une nuit car nous partions de Madrid le lendemain. Super appartement pour 3 personnes, très calme. Un GRAND plus pour la réception. Très aimables avec un grand sourire. A conseiller
Stayed 1 night in Jul 2024