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Kensington Gardens Hotel, Sonder by Marriott Bonvoy

Victorian hotel with free breakfast and 24-hour front desk

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Room
Bathroom
Breakfast meal
Pool
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
15 Prince of Wales Terrace, London, England, W85PQ
  • Kensington High Street
    ‪1 min walk‬
  • Royal Albert Hall
    ‪9 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Choose your unit

Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London

London City Centre, a neighbourhood in London, is home to Sonder Kensington Gardens. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Natural History Museum and London Eye are popular area attractions. Check out an event or a game at Royal Albert Hall, and consider making time for ZSL London Zoo, a top attraction not to be missed.

What's nearby

  • Kensington High Street - 1 min walk - 0.2 km
  • Kensington Gardens - 1 min walk - 0.2 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Hyde Park - 12 min walk - 1.0 km
  • Natural History Museum - 14 min walk - 1.2 km

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 7 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • Bertie's Bar
  • Flat Iron
  • Zaika
  • Min Jiang
  • Wagamama High Street Kensington

About this property

Kensington Gardens Hotel, Sonder by Marriott Bonvoy

Victorian hotel with free breakfast and 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk and express check-out. Free self-service breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
Sonder Kensington Gardens offers 40 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.

Amenities

Breakfast included
Free WiFi
24/7 front desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder Kensington Gardens pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonder Kensington Gardens?

Sonder Kensington Gardens doesn't offer parking.

What time is check-in at Sonder Kensington Gardens?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sonder Kensington Gardens?

Checkout is at 11:00 AM.

Where is Sonder Kensington Gardens located?

Located in London City Centre, this hotel is steps away from Kensington Gardens and Kensington High Street. Kensington Palace and Imperial College London are also within 10 minutes. High Street Kensington Station is 7 minutes by foot and Gloucester Road Underground Station is 10 minutes.

Kensington Gardens Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 91 out of 202 reviews
Rating 8 - Good. 64 out of 202 reviews
Rating 6 - Okay. 26 out of 202 reviews
Rating 4 - Poor. 10 out of 202 reviews
Rating 2 - Terrible. 11 out of 202 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very pleasant stay, a great location, handy for tube stations and many great places to eat and drink. Walkable if you enjoy romping about London! Right on the door step and the park which is also pretty! Rom had adequate space and facilities for a short stay,
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing staying at Sonder. The room was very clean. Even though my room was on the basement level, it was surprisingly well-ventilated and felt quite comfortable. The location was perfect—being close to Kensington Gardens and Hyde Park made morning walks delightful. The breakfast was excellent, and I also loved how convenient it was to have a bustling area nearby. I would definitely love to stay here again on my next visit to London!
Stayed 7 nights in Jan 2025

6/10 Okay

Ian

Disliked: Amenities
A small cheap hotel located close to what we needed but you get what you pay for. A tiny room, a lift that does not inspire confidence and little support from the few staff that are around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I am from the US so I based my decision to stay here on the pictures and description of the hotel and room, which are described exactly as is in person. My room was so cute and cozy! It was warm with a nice heater and an option to crack open my window, put the ceiling fan on and enjoy the nice chill of London weather! The staff were super friendly and offered help learning the Underground travel system. I strongly recommend a stay at Sonder!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area about 15 min walk from the tube. The room was clean and comfortable. I stayed in a single room and it was perfect for my needs. Staff were helpful when I needed their help. Breakfast had a nice choice of friut, breads & pastries, meat & cheese. I would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in London. We had so much to do in walking distance and public transportation is all with in minutes of a quick walk. We loved how quiet the room was and how nice and clean it was. We would stay here again!
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, room comfort

Kensington comfort

unable to check in via the app. Received instant reply to email from customer services. Was able to checkin on site easily. Large lockers are available so bags can be dropped before checkin. The room was warm, cosy and plenty of room (we were in a basement with good natural light).most of all we felt safe. Good choice of bars and restaurants within a 2 minute walk. Perfect location for Albert hall and Kensington gardens. Tucked away off the main road in a desirable residential area.
Stayed 1 night in Jan 2025

8/10 Good

MARIA CARMEN MARICAR

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 4 nights. Quiet & safe hotel. Close to Kensington gardens. Close to bus stops. Breakfast is good, has nespresso machine which I love, also has one in the room. The only thing is the bathroom fan does not work. Otherwise, we had a great stay.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing, an easy walk to so many iconic London sites. The hands off approach, with service available as needed, really works well for me. And the complimentary continental breakfast and all day pastries and premium coffee was a real treat. The rooms are not large, but they’re comfortable and have everything you need. And did I mention location?
Stayed 4 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful, we had a good time there. Rooms were very clean. The breakfast is missing some variety, for me, there were too many sweets. But over all I can recommend staying there, it is very close to Kensington Gardens and has many options for public transport nearby.
Stayed 14 nights in Aug 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy to check in and check out!
Stayed 3 nights in Oct 2023

6/10 Okay

Paul E

Liked: Cleanliness, staff & service, amenities
The hotel in a great location very clean and the staff pleasant helpful. Good breakfast. However the booked room turned out to be very different from the website presentation. Ending up with a blanked out window next to a commercial bin store. Being on a tight schedule on arrival giving no time to seek a change of room. helpful .
Stayed 2 nights in Nov 2024

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Clean comfortable well equipped room helpful staff
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Convenient location, room basic but clean. Good continental breakfast.
Stayed 3 nights in Sep 2023

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I was very pleasantly surprised about the atmosphere of the Sonder. Great location. Friendly staff. Nice breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

HELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is nice, but I would suggest more protein in the breakfast
Stayed 5 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to Kensington High Street. Spacious room, very comfortable. Good breakfast, and surprisingly quiet given how close to Kensington it is.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Base in London

Perfect location near Hyde Park. The staff and breakfast each morning were wonderful! The room was clean and comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christine

Liked: Staff & service, amenities, property conditions & facilities
Great location, beautiful hotel and great staffs. I will the hotel is air conditioning equipped!
Stayed 8 nights in Jul 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The reception staff were really helpful and rooms had everything we needed. Nice area, with Kensington park on your doorstep. We would certainly look to stay here again. Great value for money in London.
Stayed 1 night in Oct 2023

8/10 Good

Riddheka

Liked: Cleanliness, staff & service
The rooms and bathrooms were a bit dated and musty. The shower was so small that it was a challenge to shower without getting water everywhere. Everything else was great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonder is a beautiful place to stay. The staff is so pleasant and helpful. In particular Roger was wonderful to talk with about places to visit while in town. Breakfast was fantastic. Highly recommend!
Stayed 4 nights in Dec 2023

10/10 Excellent

T W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Really clean, modern, light filled and airy room. Friendly and helpful staff.
Stayed 3 nights in Jul 2023