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Kensington Gardens Hotel, Sonder by Marriott Bonvoy

Victorian hotel with free breakfast and 24-hour front desk

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Room
Bathroom
Living room
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi
S$258
includes taxes & fees
23 Nov - 24 Nov

Explore the area

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15 Prince of Wales Terrace, London, England, W85PQ
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Royal Albert Hall
    ‪9 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

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Room

Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Living room

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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Room

Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the area

London

London City Centre, a neighbourhood in London, is home to Kensington Gardens Hotel, Sonder by Marriott Bonvoy. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. ZSL London Zoo and Sky Garden are not to be missed.

What's nearby

  • Kensington High Street - 1 min walk - 0.2 km
  • Kensington Gardens - 1 min walk - 0.2 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Hyde Park - 12 min walk - 1.0 km
  • Natural History Museum - 14 min walk - 1.2 km

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Min Jiang - ‬3 min walk
  • ‪Goat Tavern - ‬3 min walk
  • ‪Zaika - ‬2 min walk
  • ‪Como Garden - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Kensington Gardens Hotel, Sonder by Marriott Bonvoy

Victorian hotel with free breakfast and 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk and express check-out. Free self-service breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
Kensington Gardens Hotel, Sonder by Marriott Bonvoy offers 40 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.

Amenities

Breakfast included
Free WiFi
24/7 front desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Kensington Gardens Hotel, Sonder by Marriott Bonvoy pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

Kensington Gardens Hotel, Sonder by Marriott Bonvoy doesn't offer parking.

What time is check-in at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

Checkout is at 11:00 AM.

Where is Kensington Gardens Hotel, Sonder by Marriott Bonvoy located?

Located in London City Centre, this hotel is steps away from Kensington Gardens and Kensington High Street. Kensington Palace and Imperial College London are also within 10 minutes. High Street Kensington Station is 8 minutes by foot and Gloucester Road Underground Station is 11 minutes.

Kensington Gardens Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 103 out of 232 reviews
Rating 8 - Good. 75 out of 232 reviews
Rating 6 - Okay. 29 out of 232 reviews
Rating 4 - Poor. 12 out of 232 reviews
Rating 2 - Terrible. 13 out of 232 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mary Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful area.
Stayed 5 nights in Jun 2025

8/10 Good

leonard

Good breakfast close to train and buses and food friendly staff clean and tidy
Stayed 3 nights in Jul 2025

6/10 Okay

Paul

Disliked: Staff & service, room comfort
Not really a hotel just a basement room, adequate breakfast but needed eggs and ham.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable stay and great breakfast

Simple, good quality hotel. Easy check in, comfy beds, very happy with the spacious basement room whivh was just like the pictures. We enjoyed the continental breakfast whivh was all good quality produce
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good property for the price, especially for the areas it’s in.
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and a really lovely room/interior
Stayed 1 night in Mar 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central London

I have stayed at this property three times. It is very convenient to the Albert Hall and Kensington Gardens. It’s very quiet and reasonably priced breakfast is included. Continental type I would recommend it. There is also a lift
Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

6/10 Okay

Suzanne

Liked: Cleanliness
Small but cute & tidy room. Mini fridge would be handy. Limited breakfast choice, need a protein option such as boiled eggs or cottage cheese. Towel situation not explained properly.
Stayed 7 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very pleasant stay, a great location, handy for tube stations and many great places to eat and drink. Walkable if you enjoy romping about London! Right on the door step and the park which is also pretty! Rom had adequate space and facilities for a short stay,
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kensington Hotel! Would stay again!

Beautiful hotel wonderfully located! Easy walk to museums, night life, restaurants. Longer walk to the tube, but manageable. AMAZING breakfast buffet! Staff is very helpful when they are onsite. Night number for assistance went unanswered. They are kind in letting people store their luggage, we used that and the staff was amazing! They let me check in a few hours early. Very kind.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing staying at Sonder. The room was very clean. Even though my room was on the basement level, it was surprisingly well-ventilated and felt quite comfortable. The location was perfect—being close to Kensington Gardens and Hyde Park made morning walks delightful. The breakfast was excellent, and I also loved how convenient it was to have a bustling area nearby. I would definitely love to stay here again on my next visit to London!
Stayed 7 nights in Jan 2025

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was located basement. If I knew subject room is in basement, I would never book it. Deceptive description! Room was so small and dark. It feels like a cheap motel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy to check in and check out!
Stayed 3 nights in Oct 2023

6/10 Okay

Ian

Disliked: Amenities
A small cheap hotel located close to what we needed but you get what you pay for. A tiny room, a lift that does not inspire confidence and little support from the few staff that are around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area about 15 min walk from the tube. The room was clean and comfortable. I stayed in a single room and it was perfect for my needs. Staff were helpful when I needed their help. Breakfast had a nice choice of friut, breads & pastries, meat & cheese. I would stay again.
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Clean comfortable well equipped room helpful staff
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Convenient location, room basic but clean. Good continental breakfast.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I am from the US so I based my decision to stay here on the pictures and description of the hotel and room, which are described exactly as is in person. My room was so cute and cozy! It was warm with a nice heater and an option to crack open my window, put the ceiling fan on and enjoy the nice chill of London weather! The staff were super friendly and offered help learning the Underground travel system. I strongly recommend a stay at Sonder!
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Base in London

Perfect location near Hyde Park. The staff and breakfast each morning were wonderful! The room was clean and comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to Kensington High Street. Spacious room, very comfortable. Good breakfast, and surprisingly quiet given how close to Kensington it is.
Stayed 1 night in Oct 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful, we had a good time there. Rooms were very clean. The breakfast is missing some variety, for me, there were too many sweets. But over all I can recommend staying there, it is very close to Kensington Gardens and has many options for public transport nearby.
Stayed 14 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The reception staff were really helpful and rooms had everything we needed. Nice area, with Kensington park on your doorstep. We would certainly look to stay here again. Great value for money in London.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service

I was turned away; had paid four nights in advance

Having paid for four nights up front it was very distressing to be turned away from the hotel, as it was getting dark, for not possessing a bank card (in the event of damage - despite offering a deposit ). I had to pay for another hotel - another four nights in advance. Three weeks later I am still awaiting a refund from Hotels.com Their chat people appeared to be very helpful but after three chats I am still awaiting my refund.
Stayed 4 nights in Apr 2025