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Hotel Alex

Family-friendly hotel with full-service spa and fitness centre

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Photo gallery for Hotel Alex

Lobby
Outdoor spa tub
Exterior
Room
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Parking available

Explore the area

Map
Esquina Ferrenquin a La Cruz, Caracas, Capital District, 1080
  • Libertador Simon Bolivar House
    ‪13 min walk‬
  • Caracas Cathedral
    ‪13 min walk‬
  • Caracas Square
    ‪19 min walk‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪24 min drive‬

Rooms & beds

0 bedrooms (sleeps 3)

Spaces

Number of living rooms
Price is avg per night

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About the area

Caracas

Located in Centro Sur, a neighbourhood in Caracas, Hotel Alex is near a metro station. Centro Comercial El Recreo and Sambil Caracas Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Avila National Park and El Calvario Park. Travelling with kids? Consider Children's Museum of Caracas, or check out an event or a game at Olympic Stadium.

What's nearby

  • Libertador Simon Bolivar House - 13 min walk - 1.1 km
  • Caracas Cathedral - 13 min walk - 1.2 km
  • Caracas Square - 19 min walk - 1.6 km
  • Sambil Caracas Commercial Center - 7 min drive - 6.7 km
  • Centro Comercial Ciudad Tamanaco - 7 min drive - 7.0 km

Getting around

  • Parque Carabobo Station - 4 min walk
  • Caracas Station - 21 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 37 min drive

Restaurants

  • ‪La Cita - ‬3 min walk
  • ‪Kfc - ‬1 min walk
  • ‪El Coyuco - ‬3 min walk
  • ‪El Quijote de La Candelaria - ‬4 min walk
  • ‪Cachapas Doña Agapita - ‬1 min walk

About this property

Hotel Alex

Family-friendly hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Hotel Alex offers 100 accommodations with minibars and a safe. Each accommodation is individually decorated. 25-inch LCD televisions come with premium cable channels. Bathrooms include a bath with a rainfall showerhead, complimentary toiletries and hairdryers.

This Caracas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs.

Languages

English, Portuguese, Spanish

Amenities

Pool
Hot tub
Spa
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before 2:30 PM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for full breakfast: from approximately VES 135 per person
  • Valet parking fee: VES 56 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Alex have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Alex pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Alex?

Valet parking is available for VES 56 per day.

What time is check-in at Hotel Alex?

Check-in start time: 3 PM; check-in end time: noon.

What time is check-out at Hotel Alex?

Checkout is at 2:30 PM.

Does Hotel Alex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Alex located?

Located in the centre of Caracas, this family-friendly hotel is within a 10-minute walk of El Palacio de Las Academias, National Art Gallery and Galería de Arte Nacional. Children's Museum of Caracas and Museo Bolivariano are also within 15 minutes. Parque Carabobo Station is only a 4-minute walk and La Hoyada Station is 8 minutes.

Hotel Alex Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 107 reviews
Rating 8 - Good. 51 out of 107 reviews
Rating 6 - Okay. 19 out of 107 reviews
Rating 4 - Poor. 6 out of 107 reviews
Rating 2 - Terrible. 8 out of 107 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Que no cuentan con agua ni para usar el baño y si lo usas es un solo apeste
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
First of all, the water was ration, meaning you get water only twice a day early in the morning 7 -730 am and 4-4-30 pm. After 4-5 days staying at that hotel, i find out that that situation being going on for a long time so i decided to move to another hotel which later i will have to call Expedia about a refund for the hotel charged and other inconvenience i have staying at that hotel.
Stayed 14 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was nice but water restrictions. There was water only from 19:00 to 20:00 and 6:00 to 7:00AM. That was big problem for the stay, other than that was ok.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a great price, in the city downtown. I would go again.
Stayed 4 nights in Oct 2018

10/10 Excellent

suni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Ivis, Margarita

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
La habitacion estaba en tinieblas solo funcionaba una bombilla no tenian agua y la atencion bastante distante.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable para estadías cortas

Buenas instalaciones. Atención del personal excelente.
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ofrecieron solo un desayuno y no dos Deberían tener tanques de reserva de agua, para no quedar sin este servicio

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Terrible

Checking in was good. Dinner was good. Someone was in our room, stole my iphone charger from my suitcase. There was no water to bathe, brush teeth or use toilet. Staff couldnt care less
Stayed 1 night in Jan 2018

6/10 Okay

victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

No muy bueno

El servicio de la internet malisimo como las habitaciones limpias pero el baño poco practico no hay toallas el personal si muy atento y servicial
Stayed 1 night in Oct 2017

8/10 Good

Arja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

haru, h

Liked: Cleanliness, staff & service, room comfort

宿泊だけならオススメ出来ます。

空港からはタクシーで20分ほど。立地は決して安全なエリアではないので一歩外に出れば危険と隣り合わせですが、夜に近所で買い出ししたいと申し出ればガードマンを付けてくれるなど、この国の最低限のサービスはきちんとやってくれます。

6/10 Okay

gilles

Liked: Room comfort
Disliked: Staff & service

Bon hôtel rapport qualité prix

Séjour positif

10/10 Excellent

Tamanaco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía. Nuestro segundo hogar en Caracas.

Personal muy simpático y atento. Un check-in veloz, habitaciones insonorizadas y cómodas. Un restaurante en planta baja, otro en el último piso con vista panorámica y posibilidad de pedir que le traigan comida a la habitación. La piscina y el bar son un éxito, así como la sala de fitness y el spa, (que no hemos usado). A nivel personal pasamos un muy buen rato en el hotel Alex con mi esposa y mi hija de 3 meses. Perfecto para hacer diligencias en la capital sin necesidad de gastar dinero en transporte.

10/10 Excellent

Alexis, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable cerca de oficinas

Hotel ubicado estrategico para realizar diligencias en entidades gubernamentales, como el SAIME Central que queda a minutos de la zona, o a 20'30 minutos caminando.

8/10 Good

Franz Georg, Willich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geschäftsreise

War wegen einer Geschäftsreise dort, als Urlauber ist die Gegend nicht zu empfehlen.

4/10 Poor

Angela, Funes, Santa Fe, Argentina.

Disliked: Staff & service, property conditions & facilities

RESISTIENDO EN EL ALEX

En general decepciona,como se negaban a darnos la habitación reservada, tratando de asignarnos una inferior, nos cambiaron tres veces, las dos primeras noches no tuvimos agua caliente, el personal de recepción demuestra ineficiencia y desidia. En las últimas dos noches nos asignaron una habitación en el tercer piso en la que escuchábamos el ruido de las cañerías de los baños de otras habitaciones.

6/10 Okay

Alexandre

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The guys in the breakfirst room do nothing, the Womans have to so everything. At the Lobby was at evening one very friendly guy, he told me it was his 3 week. He did a Perfect Job,was very friendly and Give ne a feeling of welcome. The other Guy was Not friendly. At next Morning there was a friendly girl, who do a good Job and was very friendly

4/10 Poor

mal, L de Argentina

Disliked: Property conditions & facilities, room comfort

No funcionaba casi nada.

No había toallas cuando entramos a la habitación. El agua caliente tarda 10 minutos por reloj en llegar desde que abres una canilla, grifo Se escucha todo de habitaciones vecinas Muy ruidoso Zona urbana no muy buena mi tranquila Etc etc