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Aparthotel

Lord Street

Apartment with kitchen, steps from Liverpool ONE

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Photo gallery for Lord Street

Room
Terrace/patio
Exterior
Room
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Washer
  • Outdoor space
  • Kitchen
  • Free WiFi

Explore the area

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27 Lord St, Liverpool, England, L2 9SQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Room

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Living area

Superior Apartment

  • 2 bedrooms
  • Sleeps 17
  • 9 Twin Beds and 4 Double Sofa Beds

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About the area

Liverpool

Located in Liverpool City Centre, a neighbourhood in Liverpool, Lord Street is in a shopping district and near a train station. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium.
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What's nearby

  • Liverpool ONE - 1 min walk - 0.1 km
  • Cavern Club - 1 min walk - 0.2 km
  • Liverpool Pier Head Ferry Terminal - 7 min walk - 0.7 km
  • Royal Albert Dock - 7 min walk - 0.7 km
  • The Beatles Story Museum - 10 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 3 min walk
  • Liverpool (LPL-John Lennon) - 32 min drive

Restaurants

  • ‪Costa Coffee - ‬1 min walk
  • ‪Rococo Coffee House - ‬1 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Tortilla - ‬2 min walk
  • ‪Cavern Pub - ‬2 min walk

About this property

Lord Street

Apartment with kitchen, steps from Liverpool ONE
This smoke-free aparthotel features a terrace, a lift and off-site parking (reservations required). Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washing machine and a sofa bed, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
Lord Street offers 13 accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. This accommodation is furnished with double sofa beds. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. 75-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and free toiletries.

Amenities

Kitchen
Washing machine
Free WiFi
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 750 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Off site parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Parking height restrictions apply

Frequently asked questions

Is Lord Street pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Lord Street?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Lord Street?

Checkout is at 11:00 AM.

Where is Lord Street located?

Located in Liverpool City Centre, this aparthotel is within a 10-minute walk of Liverpool ONE, Royal Albert Dock and Liverpool Pier Head Ferry Terminal. The Beatles Story Museum and M&S Bank Arena are also within 15 minutes. Liverpool James Street Station is only a 3-minute walk and Moorfields Station is 6 minutes.

Reviews

Lord Street Reviews

7.6

Good

7.8/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

8.0/10

Communication
Rating 10 - Excellent. 18 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 5 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

Reviews

4/10 Poor

Verified traveller

Disliked: Communication
Booked a 2 bedroom apartment with 2 beds and a sofa bed with a balcony and got a 1 bedroom apartment with 1 bed and 1 sofa bed and no balcony. Apartment itself is OK, the surrounding areas are not nice. Would be OK for stag or hen do if you get the right apartment.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Communication

Not a 2 bedroom apartment

Room sold as a 2 double bedroom apartment plus sofa bed , unfortunately we were given a 1 bed + sofa , so not what we paid for or expected
Stayed 2 nights in Aug 2025

6/10 Okay

Ayman

Disliked: Communication
The apartment is good but close to shopping center in mid night a lot of noise from homeless The bad was not clean some boold
Stayed 5 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Excellent apartment. Great location, would definitely recommend & use again, staff at happy days were very helpful
Stayed 2 nights in Sep 2022

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities
Poor and overpriced. Had to stay as a match day in the city. Broken furniture. Mouldy walls. Bad smell.
Stayed 1 night in Feb 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was nice and in a great location. I picked this apartment because the listing said that it had limited on site parking which is one of the two requirements I was looking for when booking. In the confirmation booking email they said there was no onsite parking and recommended Q Park. So I used the link that was provided and booked through Q park only to discover later on when checking in that there was actually a closer car park. Other than the car parking we had a nice stay and loved the location.

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great alternative to a hotel. The property is about 2 minutes walk from Mathew Street so very central to all amenities. If you're looking for a central location in the beating heart of the city, this is the place for you. A bit noisy at night but above street level so not that bad. Highly recommended.
Stayed 3 nights in Aug 2022

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb city centre location, literally a stones throw from Mathew Street. Affordable, tidy and great value for money. Communication very good. This is our second time and will not be our last. Thank you.
Stayed 3 nights in Aug 2023

6/10 Okay

Amy

Liked: Communication
Disliked: Amenities, property conditions & facilities
Great area. The perfect location for everything we planned to do in Liverpool. But the apartment and entry itself was rundown. It was obvious it had been smoked in at some point. We noticed by smell each time we entered the apartment and because there was a cigarette burn in the couch’s arm.
Stayed 2 nights in Jun 2024

8/10 Good

Hilal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 4 nights in Feb 2023

10/10 Excellent

Gerda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Lord St hotel, on Lord street was an excellent place to stay. It was clean and fresh. Seemed to have been freshly decorated. It was an apt, so therefore no lobby as in a hotel. But the communication through Whatsapp was efficient. The key was in the lockbox as promised. The code to enter the main door worked flawlessly. The one drawback if any, was, it was a bit noisy. But not enough to take away from the experience.
Stayed 2 nights in Jul 2022

2/10 Terrible

Michael

Disliked: Cleanliness, room comfort, communication

Do not go there

Very disappointed. We have stayed in other apartments in Liverpool for the same money that have been much better. This apartment was very pokey. Had scratches on the doors, broken lamp shade, shower head did not work. I had to get someone out as the shower tray was bunged up and overflowed. Only one key in the box
Stayed 2 nights in Nov 2023

4/10 Poor

Barbara

Disliked: Room comfort, communication

Just Basic For Its Price

Well located in the centre of Liverpool, however this place is set up to host hen's and bachelor parties so it's just the basics here. Very small, poorly equiped kitchen with furniture about to fall apart. Deposit is required which is not explained properly. The deposit is double the amount if you opt to pay in cash this was not communicated to me at all. If you're travelling looking for a place to prep some meals and a bit of space then this is not for you. Disappointed by the experience here. The accomodation is expensive for what it is.
Stayed 5 nights in Aug 2023

4/10 Poor

Andrew

Disliked: Cleanliness, communication

Belated review due to computer issues...

Booked after reading reviews as seemed promising. Poor communication and difficult to contact after making booking. On arrival initial impression was ok but on closer inspection sadly not so good. Walls marked, kitchen utensils grubby, mismatched glassware and crockery. The glass furniture was desperately in need of polishing, sofa had undeterminable stains on it. I made the mistake of pulling back the bed sheet, mattress badly stained ( I opted to sleep on top of the duvet after that ). Bedside lamps in bedrooms had no bulbs in them. On checkout I contacted the company to address the issues, they did not bother to reply.... says it all really.
Stayed 2 nights in Jul 2022

8/10 Good

Kim

Liked: Room comfort
Disliked: Cleanliness

A bumpy start but a great location and apartment

There is a lot to love at the Lord street Apartments such as the location - a short walk to the major Train station in Lime Street - it’s in a pedestrian mall and right near the massive Liverpool One shopping precinct. The area is swarming with shops and restaurant so incredibly convenient. Missed communication through hotels.com with our arrival time hampered our arrival but we managed to contact someone and made our way up to the apartment and collected our key only to open the door to find a crew of painters painting the room. We were asked to come back in 90 minutes - which we did to find a cleaner in the room. We came back an hour later to find very wet floors and a stench in the entire apartment. This stench got worse and was sourced to the shower cubicle. This stench was so bad that we were gagging. We tried calling about it but got a recorded message. The next day we sent a message - on our return that evening the smell was even worse after another call we managed to get onto someone who advised a plumber would attend the next day and fix it. So in all two of the nights there were horrendous with this disgusting smell. Once fixed we could actually use the bathroom. Overall the facilities are terrific with plenty of room, a huge fridge etc. some things were missing from the kitchen but we got by. The cleanliness of the floors needs to be looked at and a broom provided. The apartment was perfectly quiet and we didn’t see or hear anything.
Stayed 5 nights in Aug 2022

6/10 Okay

Michel

Disliked: Cleanliness

Ok ophold

Det var alt i alt et ok ophold. Sofaen var i stykker og døren til toilettet kan ikke lukke. Og så var rengøringen ikke i top. Beliggenhed er derimod helt i top.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities, communication
You need to be sure and read the fine print about checking in. Since there is no front desk you have to notify in advance and you also have to go to a separate location to pay a deposit and get the codes to get in. The location can be tricky because it is a single door on the street that leads up to the apartments. Once we were checked in and found the location it was great. There was only one problem during our stay and that was that the fire alarm went off. We were checking out, so never found out why it went off.
Stayed 2 nights in Jun 2022

8/10 Good

Mrs Charlene Peacock

Liked: Cleanliness, communication
Great location. Sofa bed bit uncomfy as a sofa. Also could be doing with black put blinds or curtains so not to be woken early
Stayed 3 nights in May 2022

10/10 Excellent

TRACEY

Liked: Cleanliness, room comfort, communication

Fab apartment

Great family bank holiday break, great location, lovely apartment- had everything we needed. Excellent communication with Claire. Will definitely stay here again.
Stayed 2 nights in Apr 2022

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort, communication
Nice place. Excellent location peaceful and quiet. Properly was in a good state. Me and my wife both really enjoyed our stay
Stayed 4 nights in Apr 2022

6/10 Okay

Verified traveller

Disliked: Room comfort, communication
Great location. Not great for families, as party oriented. 3 messages via hotels.com unanswered by hotel.
Stayed 2 nights in Apr 2022

10/10 Excellent

Anwen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovley apartment owner really fast to solve problems really happy will stay again
Stayed 3 nights in Feb 2022

10/10 Excellent

james

Liked: Cleanliness, room comfort, communication

27 lord street

Was well pleased the distance of the apartment to centre of town right on your doorstep. Piping hot water shower all facilities working. nice big screen smart tv apps included. a pleasant stay.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location within the City for a break away. Property manager was excellent with communication and advice on where best to park etc. The apartment was modern and clean and has everything you need.
Stayed 3 nights in Aug 2021

6/10 Okay

linda

Stayed 2 nights in Aug 2025