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El Marqués Palace by Intercorp Hotel Group

Colonial aparthotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for El Marqués Palace by Intercorp Hotel Group

Children’s play area – indoor
Property entrance
Room
Room
In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Barbecue grill
  • Kitchen

Explore the area

Map
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683
  • Los Gigantes Marina
    ‪14 min walk‬
  • Los Gigantes Beach
    ‪16 min walk‬
  • Arena Beach
    ‪18 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪40 min drive‬

Choose your unit

View all photos for Deluxe Suite, 3 Bedrooms, Terrace, Sea View

Living area

Deluxe Suite, 3 Bedrooms, Terrace, Sea View

  • 125 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Sea View

Room

Standard Apartment, 2 Bedrooms, Sea View

  • 90 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

Private kitchen

Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms, Terrace, Sea View

Living room

Standard Apartment, 3 Bedrooms, Terrace, Sea View

  • 125 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Room

Standard Apartment, 1 Bedroom, Garden View

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Sea View

Room

Standard Apartment, 1 Bedroom, Sea View

  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Garden View

Room

Standard Apartment, 2 Bedrooms, Garden View

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Santiago del Teide

Santiago del Teide is home to El Marqués Palace by Intercorp Hotel Group. Casa Fuerte and El Puertito are local landmarks, and the area's natural beauty can be seen at Fañabé Beach and El Duque Beach. Travelling with kids? Consider Ocean Explorer and Camello Center. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Oasis Los Gigantes Public Pool - 14 min walk - 1.2 km
  • Los Gigantes Marina - 14 min walk - 1.3 km
  • Los Gigantes Beach - 16 min walk - 1.4 km
  • Arena Beach - 18 min walk - 1.5 km
  • Alcala Beach - 10 min drive - 6.1 km

Getting around

  • Tenerife (TFS-Tenerife South) - 40 min drive

Restaurants

  • ‪Tipsy Terrace - ‬7 min walk
  • ‪La Pergola - ‬8 min walk
  • ‪Poolbar, Barcélo Santiago - ‬9 min walk
  • ‪Tapas y Mas Tapas - ‬18 min walk
  • ‪La Bodeguita - ‬12 min walk

About this property

El Marqués Palace by Intercorp Hotel Group

Colonial aparthotel with 24-hour front desk and coffee shop/cafe
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a children's pool are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find an LED TV with satellite channels, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
El Marqués Palace by Intercorp Hotel Group offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Outdoor space
Breakfast available

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10.50 for adults and from EUR 10.50 for children
  • Covered self-parking fee: EUR 30 per week
  • In-room safe fee: EUR 18 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does El Marqués Palace by Intercorp Hotel Group have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools.

Is El Marqués Palace by Intercorp Hotel Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Marqués Palace by Intercorp Hotel Group?

Self-parking is available for EUR 30 per week. Limited spots are available. There is free parking nearby.

What time is check-in at El Marqués Palace by Intercorp Hotel Group?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at El Marqués Palace by Intercorp Hotel Group?

Checkout is at 10 AM.

Where is El Marqués Palace by Intercorp Hotel Group located?

This family-friendly Santiago del Teide aparthotel is within a 15-minute walk of Tenerife Beaches, Ocean Explorer and Playa Chica. Oasis Los Gigantes Public Pool and Los Gigantes Marina are also within 15 minutes.

El Marqués Palace by Intercorp Hotel Group Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 107 out of 237 reviews
Rating 8 - Good. 91 out of 237 reviews
Rating 6 - Okay. 31 out of 237 reviews
Rating 4 - Poor. 6 out of 237 reviews
Rating 2 - Terrible. 2 out of 237 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Check-in

9.2/10

Communication

8.0/10

Location

8.0/10

Listing accuracy

Reviews

8/10 Good

Wendy

Liked: Cleanliness, amenities, communication
Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Stayed 14 nights in Jan 2025

6/10 Okay

annie

Liked: Cleanliness, communication
Le personnel est très accueillant, à l’écoute, souriant et efficace. Hotel très Vieillot / certains appareils méritent d’être remplacés là machine à laver. Les chaises longues au bord de la piscine sont détériorées ne devraient plus être en service. La piscine en revanche est très propre très bien entretenue. Avec de nouvelles chaises et le personnel du bar de la piscine avenant et souriant le coin piscine serait au top.
Stayed 8 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Dec 2024

8/10 Good

matthieu

Liked: Cleanliness, communication

Séjour central sur l’île

Appartements un peu vieillots et usés mais confortables quand même et fonctionnels avec ce qu’il faut pour être autonomes. Jolie piscine. Balcon agréable vue mer. Lidl juste à côté, parfait pour les courses. Parking facile dans les rues adjacentes.
Stayed 5 nights in Nov 2024

8/10 Good

Camilla

Liked: Communication

Slitet men med charm!

Överlag en väldigt trevlig resa till Los Gigantes. Havsutsikt de sa, och havsutsikt det va! Underbara berg! Jag och maken reste på en egenkomponerad treöningsresa i u valde detta hotell delvis utefter bilderna på deras gym och utegym här på Hotels.com Väl framme visade det sig att de inte ens h a d e gym. Alls. Inte deras bilder alltså! Mycket märkligt. Men det låg ett helt okej större gym i närheten som man kunde träna veckovis på så det löste sig. Slitet hotell, men charmigt! Plus för tvättmaskin! Stängningen lämnade mycket att önska, och det var städning varannan dag. Det blåste in svart vulkansand över balkongen hela tiden, men det är knappast hotellets ”fel”. Läget och utsikten var toppen! Hoppas ni gillar backträning om ni bor i Los Gigantes! Överlag ett helt okej boende med mycket trevlig personal! Gulligt att man fick en flaska vin från hotellet!
Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, communication

Hyggligt

Slitet men fungerande. Mycket små skavanker här och där. Bra utrymmen (två sovrum och stor altan på bottenvåningen) men hårda/slitna sängar. Mycket musik kvällstid från närliggande barer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Stayed 10 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Personel serviable et agréable avec la clientéle. Hébergement propre et accueillant. Piscine proche des logements.

10/10 Excellent

kenneth

Liked: Cleanliness, room comfort, communication
Stayed 14 nights in Sep 2024

8/10 Good

Bernhard

Liked: Cleanliness, amenities, property conditions & facilities, communication
große Wohnung mit Schlafzimmer, Wohnzimmer mit Ausziehcouch und Küche abgetrennt durch Theke mit reichlich Ablagefläche. großer Kühlschrank mit Gefrierfach, Ceranherd mit Backofen, Mikrowelle, Kaffeemaschine, Wasserkocher, Toaster, Waschmaschine, ... leider keine Spülmaschine Bett zwar nur 160 breit aber gute Matratze großer Balkon mit Esstisch und 4 Stühlen, 2 Liegen Blick aufs Meer über andere Häuser (Luftlinie ca. 300m) und auf Los Gigantes Zimmerservice alle 2 Tage mit Müllentsorgung Lidl 50m neben der Anlage und Super Dino auf der anderen Seite auch 50m freundliche Betreuung an der Rezeption (24h), Mann spricht deutsch Tiefgarage für etwas mehr als 3€ am Tag (sehr zu empfehlen) - wenige Kochutensilien, verbeulte Pfanne wurde aber umgehend mit neuer Bratpfanne umgetauscht - Bad etwas in die Jahre gekommen, Dusche mit Vorhang, aber mit Fenster und ausreichend sauber Fazit: sehr gute Ausstattung für ein 3 *** Haus
Stayed 14 nights in Sep 2024

8/10 Good

Graeme

Liked: Cleanliness, room comfort, communication

Always a good stay.

Good clean but dated apartment with Excellent staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities, communication
L’hébergement est super !!! Tout est parfait !!! L’appartement était grand 2 salles de bains, 2 chambres, grande terrasse parfait pour y déjeuner !!! Grande cuisine!!! Avec grand frigo!!! Idéal pour acheter à manger!!! Lidl a 2 pas!!! Sans gêner la vue qui est génial sur la mer et la montagne!!! Vraiment le paradis !!!
Stayed 10 nights in Sep 2024

10/10 Excellent

Gokhan

Liked: Amenities, property conditions & facilities
It was great
Stayed 8 nights in Aug 2024

4/10 Poor

Blaise B

Disliked: Cleanliness, property conditions & facilities
Property is too old and not well maintained. We had to change hotels after seeing multiple dead and life roaches around.
Stayed 6 nights in Aug 2024

8/10 Good

Morgane

Liked: Property conditions & facilities, communication
Disliked: Amenities
Appartement grand , ménage fait tous les 2 jours ( serviettes et draps changés également) personnel à l accueil très gentils . Piscine agréable , proximité de Lidl est un plus ( 2mn à pied) . Puerto Santiago est une ville très sympa et la proximité des falaises de Los Gigantes est magnifique ! Ville très typique des Canaries par rapport à las Americas et toute la côte sud. Le seul bémol de l appartement c est le manque d ustensiles de cuisines ( casseroles et poêle très petite pour 6 personnes)
Stayed 14 nights in Jul 2024

8/10 Good

David Robert

Liked: Communication
Disliked: Amenities
The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
Stayed 10 nights in May 2024

8/10 Good

Graeme

Liked: Cleanliness, room comfort, communication

Good 3 night stay

Nice Spacious comfortable well equipped apartment, showing its age but maturity well.
Stayed 3 nights in May 2024

8/10 Good

Bénédicte

Liked: Cleanliness, room comfort, communication

Excellent sauf le petit déjeuner

Très bon séjour Le personnel à l'accueil est réellement très sympa et réactif. Séjour d'une semaine en famille, couple avec deux enfants. Seul bémol le petit déjeuner avec une personne peu agréable et psychorigide sur les menus, impossible de remplacer un smoothie par un café par exemple... Autant une cuisine dans les appartements mieux vaut privilégier de faire ses courses au Lidl qui est juste en face. À part ça, super endroit, je recommande
Stayed 7 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Another good time

We use this appartment block normally twice a year and have done so for over ten years. The units are clean and comfortable. The location is perfect with many restuarants and bars very close. Large supermarket within 100yards. The staff are very good and very helpfull.
Stayed 14 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at El Marques Palace - clean, friendly, comfortable. Lovely pool area, quiet, and easy walking distance to loads of bars and restaurants. Plenty to do in the local area (would recommend Twizi Tours!)
Stayed 7 nights in Mar 2024

6/10 Okay

Jussi Kalevi

Liked: Amenities
Staff was friendly and helpful at the reception. Breakfast was not worth the price, it was very precise what belonged to the breakfast for example had to choose between juice and coffee and couldn't get butter for bread if it wasn't in the menu for that specific dish and when asked if the breakfast eggs could be done fully cooked instead of medium which they usually were, it was responded that it would cost extra. It was mentioned in the booking site that sports center would be included in the accommodation but however when asked from reception, there were no sports center. Sofa-bed in the room was not long enough for adult and uncomfortable to sleep. Location was calm and nice and the transport connections were nice and car could easily be parked nearby.
Stayed 8 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
We recently stayed 3 weeks at El Marques Palace in a 1 bedroom sea view unit. Everything was great and the view from our balcony was spectacular. Front desk staff were always helpful and even gave us more clothes hangers when we asked. While the terrain is hilly, there are many restaurants and bars within walking distance and a grocery store across the street. The pool bar also had excellent food and great service. Would highly recommend.
Stayed 20 nights in Mar 2024

10/10 Excellent

Kuldeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location. Lovely staff.
Stayed 11 nights in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Excelente lugar y accesible
Stayed 4 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, room comfort, communication
The aparthotel is in a great location many restaurants the marina and beach all in walking distance. The pool is heated which was fantastic. The 2 bed apartments are a good size with 2 bathrooms. Cleaned every second day. No pool towels provided but we used the apartment ones and kept them when clean ones were provided. Lidl is across the road and many other shops in walking distance. My son was disappointed that the gym wasn’t open despite it being advertised. Late checkout accommodated for €10 per hour. Overall we enjoyed our stay
Stayed 5 nights in Mar 2024