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Aparthotel

Quest Auckland

Apartment with kitchenette, steps from Queen Street Shopping District

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Photo gallery for Quest Auckland

Front of property – evening/night
Terrace/patio
Reception
Living area
Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Dryer
  • Washer
The current price is S$113
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
363 Queen Street, Auckland, 1
  • Sky Tower
    ‪10 min walk‬
  • SkyCity Casino
    ‪10 min walk‬
  • Auckland Ferry Terminal
    ‪18 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Choose your unit

View all photos for Studio Executive

Room

Studio Executive

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Room

Two Bedroom Executive Apartment

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, 2 Bedrooms

Living area

Standard Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Studio Apartment

Room

Studio Apartment

  • 33 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Auckland

Located in Auckland, Quest Auckland is in the business district. Queen Street Shopping District and Princes Wharf are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Rainbow's End. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 18 min walk - 1.6 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Q Theatre - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers - ‬2 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬2 min walk

About this property

Quest Auckland

Apartment with kitchenette, steps from Queen Street Shopping District
Along with a bar/lounge, this smoke-free aparthotel has self parking and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment provides a TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony.
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.
Cots (infant beds) are available for NZD 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 12 for adults and from NZD 12 for children
  • Covered self-parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Quest Auckland pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Auckland?

Self-parking is available for NZD 30 per night. Limited spots are available.

What time is check-in at Quest Auckland?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Quest Auckland?

Checkout is at 11 AM.

Where is Quest Auckland located?

Located in Auckland Central Business District, this aparthotel is within a 10-minute walk of Queen Street Shopping District and University of Auckland. Sky Tower and SkyCity Casino are also within 15 minutes. Auckland Britomart Station is 17 minutes by foot and Gaunt Street Tram Stop is 20 minutes.

Quest Auckland Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 454 out of 989 reviews
Rating 8 - Good. 406 out of 989 reviews
Rating 6 - Okay. 100 out of 989 reviews
Rating 4 - Poor. 21 out of 989 reviews
Rating 2 - Terrible. 8 out of 989 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

sheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good proximity to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Fleur

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfortable, central & good value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, room comfort, communication

Excellent choice to spend a few days in Auckland

The front desk employees were very helpful, and the view front the apartment is great, thank you
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, location and service from staff.
Stayed 1 night in Dec 2024

8/10 Good

Thi Dieu Hung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great. Excellent location, helpful staff. The laundry facilities and kitchen included with the accommodation are very handy especially when you a light packer! Easy walking distance to many restaurants and the airport bus and other transport links.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities, communication
Highly recommend this place very clean and amazing service
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
I moved to Quest after having a bad experience at a different property. The staff were incredibly welcoming and helpful. The room was exceptional and the entire property was clean and up to date.
Stayed 12 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, communication
Nice clean property. Room had everything you needed. Walkable to restaurants, shopping, harbor, tour meeting points.
Stayed 3 nights in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay, staff great, room perfect, location central, exactly what we were looking for.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff. Always like my stays here.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, communication
Great staff, properly is dated but comfortable and as advertised.
Stayed 4 nights in Jan 2025

10/10 Excellent

Chris and Elaine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location. Close to downtown and waterfront.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
Good location. Quiet. Nice to be able to do the laundry in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with our overnight stay. Counter staff were great and the room was good value for the money.
Stayed 1 night in Nov 2024

10/10 Excellent

Thi Dieu Hung

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay. Our trip was split into two parts and we had the studio room for the first part and the one bedroom for the second part. The kitchenette and laundry facility included with the rooms are great. Plenty of space. Next to Myers Park and easy walking distance to the airport bus and other public transport links. Plenty of restaurants nearby. We would consider staying here again when we come back to Auckland.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ross

Liked: Cleanliness, room comfort, communication

Exceptional Service

Nice property, great location, and super friendly staff, who were able to accommodate many requests as we extended our stay. Will be staying here next time we are in Auckland.
Stayed 6 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, communication
Great place and great location. The staff was friendly and very nice and helpful. I’d stay again .
Stayed 1 night in Nov 2024

6/10 Okay

Claude

Liked: Amenities, property conditions & facilities, communication
Personnel were very nice and accommodating. The area was not what I expected. Not as nice as I hoped. Room was ok, a bit dated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, room comfort, communication
Very clean and comfy. They upgraded us.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Liked: Amenities, communication
Parking stalls were too tight/narrow to maneuver suv. Staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, room comfort, communication

Good value, convenient suite hotel.

Suite was newly decorated, clean and had everything I wanted, including a little balcony with a great view of the city. Just a 10 min walk from the bus terminal - although uphill - no need for expensive cabs. Desk staff cheerful and helpful. It’s a suite hotel so no amenities such as a restaurant but right on main drag, which has everything. Silent at night.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean and staff are always pleasant
Stayed 1 night in Jul 2024