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Bintan Lagoon Resort

Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for Bintan Lagoon Resort

Pool
Room
Dining
Interior entrance
Bathroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Gym
  • Free WiFi
  • Housekeeping

Explore the area

Map
Jalan Indera Segara Site A12, Lagoi, Bintan, Bintan Island, 29155
  • Bintan Lagoon Resort Golf Club
    ‪5 min walk‬
  • Ria Bintan Golf Club
  • Lagoi Bay Beach
    ‪19 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪147 min drive‬

Rooms & beds

Spaces

Kitchenette
Separate dining area
Number of living rooms

View all photos for Villa, 3 Bedrooms

Room

Villa, 3 Bedrooms

  • 140 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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Room

Villa, Multiple Bedrooms

  • 325 sq m
  • Sleeps 10
  • 1 King Bed and 5 Single Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Room

Deluxe Room, Sea View

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Villa, 4 Bedrooms

Room

Villa, 4 Bedrooms

  • 185 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

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Exterior

Cassia Bintan, part of Banyan Group

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
8.8 out of 10, 220 reviews
The price is S$143
includes taxes & fees
3 Aug - 4 Aug
Cassia Bintan, part of Banyan Group

About the area

Bintan

Located in Bintan, Bintan Lagoon Resort is next to a golf course and on a private beach. Senggarang and Santa Maria Cave are local landmarks, and the area's natural beauty can be seen at Lagoi Bay Lake and Pulau Marawang.

What's nearby

  • Bintan Lagoon Resort Golf Club - 5 min walk - 0.5 km
  • Lagoi Bay Lake - 17 min drive - 8.6 km
  • Lagoi Bay Beach - 19 min drive - 9.7 km
  • Plaza Lagoi - 19 min drive - 9.7 km
  • Bandar Bentan Telani Ferry Terminal - 20 min drive - 16.0 km

Restaurants

  • ‪Warung Yeah - ‬18 min drive
  • ‪The Dining Room - ‬21 min drive
  • ‪Tree Tops - ‬29 min drive
  • ‪Fiesta - ‬11 min walk
  • ‪The Bar - ‬22 min drive

About this property

Bintan Lagoon Resort

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Bintan Lagoon Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Bintan Lagoon Resort offers 470 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

Chinese (Mandarin), English

Amenities

On private beach
Pool
Spa
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 3 PM
Minimum age to rent: 17
Check out before 11 AM
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SGD 35 for adults and from SGD 23 for children
  • Rollaway bed fee: SGD 73.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Bintan Lagoon Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Bintan Lagoon Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Bintan Lagoon Resort?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bintan Lagoon Resort?

Checkout is at 11 AM.

Where is Bintan Lagoon Resort located?

Located in Bintan, this beachfront resort is next to a golf course, 3.1 mi (4.9 km) from Ria Bintan Golf Club, and within 9 mi (15 km) of Lagoi Bay Beach and Bandar Bentan Telani Ferry Terminal. Lagoi Bay Lake and Pulau Marawang are also within 9 miles (15 km).

Bintan Lagoon Resort Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 134 out of 884 reviews
Rating 8 - Good. 350 out of 884 reviews
Rating 6 - Okay. 256 out of 884 reviews
Rating 4 - Poor. 97 out of 884 reviews
Rating 2 - Terrible. 47 out of 884 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

6/10 Okay

Kelvin

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Hôtel qui pourrait être très agréable mais ....

Hotel sans vie, (épidémie coronavirus et saison Des moussons). Nous devions être entre 40 et 70 clients. Malgré ce petit nombre de clients, le service était déplorable. Le personnel, qui était plus que suffisant, se trompait dans la prise des commandes (même les commandes les plus simples du style : 2 pasta du mois et 2 pizzas du mois). Nous avons reçu 3 plats sur 4 après plus de 45 minutes d’attente. En plus les plats n’arrivaient jamais ensemble. En fait nous mangions chacun notre tour à la même table 😡. Vu le peu de clients, ils avaient regroupé l’ensemble des cartes des différents restaurants dans le resto principal ( Fiesta).... C’est peut être aussi pour cela que nous attendions aussi longtemps nos plats !!!! Concernant les chambres et les espaces extérieurs , une rénovation s’impose. (Mauvaise isolation thermique (Fenêtres et portes en vous rongées par la pluie et le sel de la mer) et acoustique, rouille etc) le hall d’entrée , quant à lui est magnifique 👍. La plage près des villas est très belle, par contre celle près de la piscine ressemble à une déchèterie. Les infrastructures sportives sont là mais très mal entretenues. Le coin pour les tous petits avaient l’air très sympathique (non pratique car nous voyageons avec des ados). P En fait nous avions l’impression d’être déjà en quarantaine avant notre retour en France. Si nous avions su ça avant nous aurions annulé notre petit séjour de 4 jours (qui nous a semblé une éternité) et serions restés à Singapour 🇸🇬.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, everything is clean and well kept, all the staff are well presented and attentive. We had one small problem, spoke to ANITA at the front desk, she handled it quickly and professionally. DAVID on the front desk was also very helpful. Highly recommend this resort.
Stayed 1 night in Feb 2020

10/10 Excellent

ChrisSkinner, HONG kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay enjoyed everything. Food was very well prepared and tasty. Staff were attentive and well trained. Property is huge and well maintained. Had two minor incidents, Anita immediately took control and speedily dealt with the situation professionally. Could not recommend this hotel enough for what is has to offer.
Stayed 1 night in Feb 2020

6/10 Okay

Veronica

Disliked: Property conditions & facilities
A bit overprice for what they offer... They claim to have 1000 different things but maybe 2/3 works properly. Nice room and breakfast. Everything else average.
Stayed 3 nights in Jan 2020

8/10 Good

Clarice

Liked: Staff & service, room comfort
I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Beach side restaurant is good. Room need some refurbishment
Stayed 3 nights in Jan 2020

6/10 Okay

Shih Wen

Disliked: Cleanliness, property conditions & facilities

Only good for outdoor activities

Old room and no aircon in lobby n restaurant
Stayed 1 night in Jan 2020

8/10 Good

Candy

Liked: Staff & service, property conditions & facilities, room comfort

8/10

+ . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain
Stayed 2 nights in Jan 2020

8/10 Good

Myat

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT experience Private Villa with Pool

Booked the villa with a few other friends. The villa condition was abit old, and plenty of insects around. Our villa got a free buggy to ferry us around the resort, and since our villa is away from the reception, we have to take turns to share the buggy. The pool was nice too, we had a fun time in the private pool.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゴルファーに最適

ホテルから徒歩で３６ホールのゴルフコースに行け、気分が向いたら当日でもゴルフプレーができる。リゾート内にフェリー発着港もあり、大変便利。浜辺に建つ「Nalayan」レストランは雰囲気も良く食事も美味しく一番おすすめ。
Stayed 2 nights in Dec 2019

8/10 Good

Vani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place. Lovely views

Place was good. Did not have half the events that were advertised. We went during Christmas. Didn’t have anything apart from the carols. Kids were very bored. Spa was fantastic. food quality for buffet lacked quality. Concierge -Khadafi was very helpful. Gave the right information that even the guest services couldn’t provide. Very friendly staff. Well maintained rooms.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad lousy

everything was bad. queue was long, staff too slow inefficient. old room and toilet. F expensive food with lousy quality. give me money I also don't wanna go
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

SD, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay very much. good food, good scenery. will stay there again.
Stayed 3 nights in Dec 2019

10/10 Excellent

catherine anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019