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Luxfort 118 Service Suites

Family-friendly aparthotel connected to a shopping centre in George Town with free parking

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Photo gallery for Luxfort 118 Service Suites

Room
Indoor pool
Exterior
View from room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Dryer
  • Washer
  • Pool
  • Gym
  • Kitchen

Explore the area

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118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang, 10470
  • Place, Straits Quay Mall
    ‪14 min walk‬
  • Place, Gurney Drive
  • Place, Gurney Plaza
    ‪2 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪23 min drive‬

Choose your unit

View all photos for King Suite

Room

King Suite

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Suite with Sea View

Room

King Suite with Sea View

  • 700 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Room

Family Suite

  • 753 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

Room

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Three-Bedroom Suite

Room

Three-Bedroom Suite

  • 1249 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 7
  • 3 Queen Beds

View all photos for Two-Bedroom Suite

Room

Two-Bedroom Suite

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About the area

George Town

Located in Tanjung Bungah neighbourhood, Luxfort 118 Service Suites is connected to a shopping centre. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Travelling with kids? Consider Penang Botanical Gardens, or check out an event or a game at City Stadium.
View more Aparthotels in George TownOpens in a new window

What's nearby

  • Straits Quay Mall - 14 min walk - 1.2 km
  • Gurney Plaza - 2 min drive - 1.9 km
  • Penang Adventist Hospital - 3 min drive - 2.7 km
  • KOMTAR - 7 min drive - 5.7 km
  • Penang Hill - 16 min drive - 9.9 km

Getting around

  • Penang Sentral - 40 min drive
  • Penang (PEN-Penang Intl.) - 36 min drive

Restaurants

  • ‪Savour Bakery - ‬2 min walk
  • ‪Edo Ichi Japanese Cuisine 江戶一日本料理 - ‬2 min walk
  • ‪Aunty Q Recipe Kitchen - ‬1 min walk
  • ‪James Foo & Family Western Food - ‬4 min walk
  • ‪Gerai Satay Hamid - ‬2 min walk

About this property

Luxfort 118 Service Suites

Family-friendly aparthotel connected to a shopping centre in George Town with free parking
An indoor pool, a restaurant and a fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, 3 coffee shops/cafes, Access to hot tub and dry cleaning are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. Weekly housekeeping is available.
Luxfort 118 Service Suites offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and complimentary bottles of water. This individually furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Parking included

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (one-way)
  • Futon bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Luxfort 118 Service Suites have a pool?

Yes, this property has an indoor pool.

Is Luxfort 118 Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luxfort 118 Service Suites?

Self-parking is free at this property.

What time is check-in at Luxfort 118 Service Suites?

Check-in start time: 2 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Luxfort 118 Service Suites?

Checkout is at noon.

Does Luxfort 118 Service Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 80 per vehicle applies.

Where is Luxfort 118 Service Suites located?

This family-friendly George Town aparthotel is located in the entertainment district, within 1 mi (2 km) of Gurney Plaza, Straits Quay Mall and Gurney Paragon. Penang Botanical Gardens and One-stop Midlands Park Centre are also within 2 miles (3 km).

Luxfort 118 Service Suites Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 36 out of 79 reviews
Rating 8 - Good. 33 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Communication

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jun 2022

10/10 Excellent

vin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay, highly recommended
Stayed 2 nights in Jun 2022

8/10 Good

YUJI

Liked: Cleanliness, amenities, property conditions & facilities, communication
清潔だった。水も4本あり。
Stayed 1 night in Apr 2022

10/10 Excellent

Chui wen

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2022

10/10 Excellent

Gerry

Liked: Cleanliness, room comfort, communication

Mid Week Romantic Sneak

Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Stayed 1 night in Nov 2021

10/10 Excellent

Siti

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2021

10/10 Excellent

Ben, PJ

Liked: Cleanliness, amenities
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Stayed 1 night in Jun 2020

6/10 Okay

Wai Chung Chris

Liked: Cleanliness, staff & service, property conditions & facilities

泳池很冷，但這樣便宜，不要苛責了。員工好好啊！

酒店的管理其實非常好，負責的職員或經理均能及時回應問題，而且房間打掃得十分清潔，一塵不染，論整潔，很是令人滿意。而且，我們事前還要求了供應電飯煲，酒店職員也預先為我們準備。酒店最強的是下面就有個超級市場，想體驗婚前生活的小兩口子外出旅行，可以天天往超市買菜回家，然後躲在酒店房間自煮自吃。體驗一下新婚時候，兩口子彈盡糧絕，家徒四壁的甜蜜生活，因為這酒店的裝修真的很BASIC。不過，以這樣的價錢，還要求甚麼？ 失分之處在於： 房間的設計很平淡，家具簡單，若多住幾天，會覺得很孤清。另外，房間的佈局因為大廈本身的圖則設計古怪而顯得奇詭。除了睡房方正，起居室和飯廳都奇形怪狀，長住不是辦法。 酒店（或曰這個樓盤）的住客泳池十分陰冷，想下水游泳，總是冰凍得離奇，游不了半小時就要上岸。太冷了。 酒店是位處民居大廈，所在位置下面有商場，但店舖不多，食肆你住三天就全部吃完。走路去附近街區的店面吃吧？檳城白天的太陽猛烈，望一眼已不想走。所以，要住這裏，最好還是租車，或者出門就召Grab Car。
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Amenities
チェックアウトの１日前の日、一日中 ホテルカウンターがクローズしてました。こんなこと普通はありえない事だと思うけどどうなんでしょうか？
Stayed 24 nights in Jan 2020

6/10 Okay

jenching

菩通
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便社區，有超市，食店，有停車，會再次入住
Stayed 3 nights in Jan 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Stayed 3 nights in Nov 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

MASANORI

Liked: Cleanliness, property conditions & facilities, room comfort

ペナンの 生活体験

洗濯機や乾燥機迄揃っていてうれしかった。
Stayed 7 nights in Sep 2019

10/10 Excellent

Hisae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

悩んだ時にはこのアパートメントで

ペナン長期滞在の際は毎回利用させてもらってます。食事、買い物…全てここに滞在すれば徒歩圏内だし、タウンやビーチに行きたい時はバス停も目の前にあります。あと、何と言っても洗濯機と乾燥機が部屋に常備されており、洗剤まで付いてるので主婦としては助かります。周りに同じ様なコンドミニアムが続々と建ち始めてますが、私はこちらがおススメです。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下にモールがあったり、近くにレストランなどもあり食事には困らなかったです。また、ガーニープラザも車で7-8分と利便性の高い場所にあり助かりました。受付のマレー人のスタッフも親切でした。
Stayed 3 nights in Aug 2019

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was okay :) clean friendly people, good swimming pool....
Stayed 4 nights in Jun 2019

8/10 Good

Rob

Good location.Amenities were good. Reception was helpful and friendly
Stayed 17 nights in Jun 2019

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切でしたし、綺麗で とても良かったです
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place, extremely convenient: you will be granted free parking and the nearest supermarket is just a lift ride away :-) the complex also has a gym and a swimming pool. Communication with the staff was very smooth and fast. If I have to find a flaw, the apartment has not enough pots and pans if you want to cook for yourself.
Stayed 4 nights in Apr 2019

10/10 Excellent

Chi Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Reception is really helpful & room is clean & comfortable.
Stayed 3 nights in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Ai Ling

Routine trip home away from home.

Trip back home. Place was great as usual.
Stayed 4 nights in Aug 2018