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Resorts World Genting - Resort Hotel

Hotel connected to a shopping centre in Genting Highlands with a casino

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Spa
Check-in/check-out kiosk
Room
Food court
Dining

Reviews

7.6 out of 10
Good
1 bathroom

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Parking available
  • Housekeeping
  • Outdoor space

Explore the area

Map
Genting Highlands,Genting Highlands, Genting Highlands, Pahang, 69000
  • Arena of Stars
    ‪3 min walk‬
  • First World Plaza
    ‪3 min walk‬
  • Genting SkyWorlds Theme Park
    ‪5 min walk‬
  • Genting (GTB-Genting Heliport)
    ‪10 min drive‬

Rooms & beds

-1 bedrooms

1 bathroom

Spaces

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About the area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Resort Hotel is connected to a shopping centre. Genting Highlands Premium Outlets and First World Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore World of Phalanopsis Orchid Farm and Cascada de Ulu Tampik Janda Baik. Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park are also worth visiting.

What's nearby

  • Arena of Stars - 3 min walk - 0.3 km
  • First World Plaza - 3 min walk - 0.3 km
  • Genting SkyWorlds Theme Park - 5 min walk - 0.5 km
  • Skytropolis Indoor Theme Park - 5 min walk - 0.5 km
  • Genting Highlands Premium Outlets - 7 min drive - 3.8 km

Getting around

  • Kuala Lumpur Gombak Station - 46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬8 min walk
  • ‪Tealive - ‬2 min walk
  • ‪Munakata Ramen - ‬8 min walk
  • ‪Richdad Cafe - ‬8 min walk
  • ‪Chicken Claypot House 鸡煲之家 Genting Highlands - ‬6 min walk

About this property

Resorts World Genting - Resort Hotel

Hotel connected to a shopping centre in Genting Highlands with a casino
A casino, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Resorts World Genting - Resort Hotel offers 835 accommodations with a safe and complimentary bottles of water. Satellite televisions are provided.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Genting Highlands hotel provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

Amenities

Free WiFi
Restaurant
Laundry
Outdoor space
Parking available
24/7 front desk

House Rules

Check in after 3 PM
Check out before noon
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Resorts World Genting - Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resorts World Genting - Resort Hotel?

Self-parking is available for a fee.

What time is check-in at Resorts World Genting - Resort Hotel?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Resorts World Genting - Resort Hotel?

Checkout is at noon.

Where is Resorts World Genting - Resort Hotel located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Genting Casino and Genting SkyWorlds Theme Park. Skytropolis Indoor Theme Park and Snow World are also within 10 minutes.

Resorts World Genting - Resort Hotel Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 54 out of 243 reviews
Rating 8 - Good. 110 out of 243 reviews
Rating 6 - Okay. 49 out of 243 reviews
Rating 4 - Poor. 24 out of 243 reviews
Rating 2 - Terrible. 6 out of 243 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MUI EE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

SOH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Khoo Koh

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Lian peng

Stayed 2 nights in Dec 2022

8/10 Good

ELIANA

Stayed 2 nights in Mar 2023

2/10 Terrible

Xun Jie

Disliked: Staff & service, property conditions & facilities
Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Stayed 3 nights in Feb 2023

8/10 Good

Gek Choo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room

6/10 Okay

Verified traveller

A basic hotel with high price. No wifi in the room. Only available at the hotel lobby.
Stayed 1 night in Dec 2022

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay with a view with the family.

Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend
Stayed 3 nights in Dec 2022

6/10 Okay

Eng Keen

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

no wifi in room.

Such grand hotel there is no wifi in the room. No provide toothbrush & toothpaste. End up we have to buy our own.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad check-in experience

The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Stayed 2 nights in Mar 2020

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

4/10 Poor

TWTYK

Liked: Amenities
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Jen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Absence of signage and info counter

When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...
Stayed 1 night in Nov 2019

6/10 Okay

Boon Cheang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fan in the room needs servicing, extremely noisy.. noise control is bad. I do t know where is the blasting music coming from
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A disappointing stay as the property is old and time for the room to do a makeover. Need to walk quite a distance to the new cable car station from the hotel. Been donkey years since my last visit and Genting Highland now with many building taking over the once nice and beautiful place and green scenery there.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and rejuvating stay

One of the better hotels compared to first world hotel. Comes with a rain shower and doesnt have a bath tub but it's okay for me. Quiet environment and the hotel is kind enough to let us check in earlier for a small fee. Booking through hotels.com make it even better as there is assurance that we got the cheapest deal =)
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in is smooth. Room are clean & well equipped. Only flaw is that we need to pay RM15 for checking in at around 12.30pm ( official check in is 3pm). Most hotel in Malaysia don’t charge fair early check in if room available.
Stayed 1 night in Oct 2019

6/10 Okay

Chan

Liked: Cleanliness
Clean and neat. Cons: no plain water and no wifi. Staff Natalie not very friendly
Stayed 1 night in Oct 2019