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Relais San Lorenzo

Luxury hotel with free breakfast and spa services

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Photo gallery for Relais San Lorenzo

Terrace/patio
Outdoor spa tub
Front of property
Room
Lobby

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking available
  • Breakfast included
  • Room service

Explore the area

Map
Piazza Lorenzo Mascheroni, 9, Bergamo, Lombardy, 24129
  • Piazza Vecchia
    ‪3 min walk‬
  • Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • San Vigilio Castle
    ‪12 min walk‬
  • Bergamo (BGY-Orio Al Serio)
    ‪8 min drive‬

Rooms & beds

Spaces

Number of living rooms

View all photos for Deluxe Room

Room

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Junior Suite)

Room

Family Room (Junior Suite)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Superior)

Room

Family Room (Superior)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Premiere)

Room

Family Room (Premiere)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Room

Premier Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Room

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Relais San Lorenzo)

Room

Suite (Relais San Lorenzo)

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Room

Business Room

  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room

Room

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Room

Suite

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bergamo

Located in Bergamo, Relais San Lorenzo is in the city centre. Donizetti Museum and Carrara Academy Gallery are cultural highlights, and some of the area's notable landmarks include Basilica di Santa Maria Maggiore and Colleoni Chapel. Don't miss out on a visit to Leolandia.

What's nearby

  • Piazza Vecchia - 3 min walk - 0.3 km
  • Duomo - 5 min walk - 0.4 km
  • Basilica di Santa Maria Maggiore - 5 min walk - 0.4 km
  • San Vigilio Castle - 12 min walk - 1.1 km
  • Gewiss Stadium - 3 min drive - 1.8 km

Getting around

  • Bergamo Alta Funicular - 15 min walk
  • Bergamo Orio al Serio Airport (BGY) - 20 min drive

Restaurants

  • ‪Mimì La Casa dei Sapori - ‬2 min walk
  • ‪Da Franco - ‬3 min walk
  • ‪Antica Trattoria La Colombina - ‬5 min walk
  • ‪Ol Baretì - ‬5 min walk
  • ‪Cannoniera di San Giovanni - ‬4 min walk

About this property

Relais San Lorenzo

Luxury hotel with free breakfast and spa services
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, valet parking and massage/treatment rooms.
Relais San Lorenzo offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub.

Children aged under 18 years old are not allowed in the health club or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the health club.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Spanish

Amenities

Hot tub
Breakfast included
Spa
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

No pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 15 April
Guests under 12 years old are not allowed in the health club, and guests under 18 years old are only allowed in the health club and hot tub with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Relais San Lorenzo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relais San Lorenzo?

Valet parking is available for EUR 30 per day.

What time is check-in at Relais San Lorenzo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Relais San Lorenzo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Relais San Lorenzo located?

Located in Città Alta, this luxury hotel is within a 5-minute walk of Donizetti Museum, Piazza Vecchia and Palazzo della Ragione. Colleoni Chapel and Basilica di Santa Maria Maggiore are also within 10 minutes. Bergamo Alta Funicular is 15 minutes by foot.

Relais San Lorenzo Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 166 out of 179 reviews
Rating 8 - Good. 10 out of 179 reviews
Rating 6 - Okay. 3 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Super hôtel, personnel attentif aux clients, très bien situé.
Stayed 2 nights in Feb 2020

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova, silenziosa e pulitissima. Nel centro del centro. Prezzo ottimo per quanto offerto (seppur fuori stagione)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, stanza molto confortevole e personale molto cordiale.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava majoituspaikka loistavalla sijainnilla .Ainoa miinus kylmä kahvi aamiaisella.
Stayed 3 nights in Jan 2020

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good experience...

Really pleased about the overall experience. Really exceptional service and incredible breakfast. Room was good, but not exceptional. Great Milton Brown toiletries. Fantastic location!
Stayed 2 nights in Dec 2019

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New building in old City.

Friendly staff and excellent service, the restaurant could reach out for a lot more though..
Stayed 3 nights in Dec 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location; Service excellent. Beds a bit hard!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avkopplande och lyxigt

Fantastiskt hotell med en avkopplande och lyxig miljö.
Stayed 3 nights in Nov 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic facilities, extremely comfortable. All members of staff were friendly, attentive and most helpful.
Stayed 4 nights in Oct 2019

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Beds too hard Not enought toiletries
Stayed 1 night in Oct 2019

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Modern Hotel

Staff were excellent, the room though was disappointing for us, in our view it was badly designed, it looked excellent but not at all practical It would have been good to have been informed that the main restaurant was closed, but there were excellent ones close by. Good location
Stayed 5 nights in Oct 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Dave, 1000 islands canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic The staff are amazing Left my phone on lobby table and they tracked me down before I knew I had lost it
Stayed 1 night in Oct 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super!

Hotel bellissimo, camere di qualità e classe, servizio accurato. Ristorante spettacolare, ottima spa e bella terrazza con jacuzzi.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, location and staff. Real gem in the heart of the Citta Alta.
Stayed 2 nights in Sep 2019

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooms and excellent breakfast.
Stayed 2 nights in Aug 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

The Relais San Lorenzo is situated in a perfect location, with the ability to walk out the door and into history. Even the restaurant is integrated into Roman Ruins. The hotel itself is fabulous - clean, modern, comfortable, and with a great breakfast!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very modern and very cool. the restaurant set inside ruins was incredible. bergamot is a beautiful city
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Bergamo

The hotel was just perfect, beautiful, clean, great service and perfect location. There is not better place in Bergamo than Relais San Lorenzo
Stayed 2 nights in Jul 2019