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CGH Résidences & Spas Le Cristal de l'Alpe

Mountain ski retreat with full-service spa and indoor pool

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Photo gallery for CGH Résidences & Spas Le Cristal de l'Alpe

Exterior
Indoor spa tub
Front of property
Room
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Hot tub
  • Kitchen
  • Parking available
  • Pool
  • Spa

Explore the area

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Rue du Poutat, Lieudit Le Coulet, Alpe d Huez, Huez, Isere, 38750
  • Alpe d'Huez
    ‪9 min walk‬
  • Les Deux Alpes Ski Resort
    ‪16 min drive‬
  • Oz-en-Oisans Ski Resort
    ‪28 min drive‬

Choose your unit

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Room

Apartment, 2 Bedrooms

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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Private kitchen

Apartment, 1 Bedroom

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Living area

Apartment, 3 Bedrooms

  • 753 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

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About the area

Huez

Located in Cognet, a neighbourhood in Huez, CGH Résidences & Spas Le Cristal de l'Alpe is in the mountains. Alpe d'Huez and Les Deux Alpes Ski Resort are worth checking out if an activity is on the agenda. Musée de la Romanche and La Croix Gondola are also worth visiting. Spend some time exploring the area's activities, including skiing, hiking/biking trails and skiing lessons.

What's nearby

  • Palais des Sports - 5 min walk - 0.4 km
  • Alpe d'Huez - 9 min walk - 0.8 km
  • Televillage Ski Lift - 2 min drive - 2.5 km
  • Les Deux Alpes Ski Resort - 16 min drive - 17.6 km
  • Oz-en-Oisans Ski Resort - 28 min drive - 16.9 km

Getting around

  • Jarrie-Vizille Station - 46 min drive
  • Geneva International Airport (GVA) - 147 min drive

Restaurants

  • ‪Daria-I Nor - ‬14 min walk
  • ‪Moose bar - ‬8 min walk
  • ‪Au Trappeur - ‬5 min walk
  • ‪Café Del Mag - ‬4 min walk
  • ‪Cafétaria Sandwicherie Des Bergers - ‬10 min walk

About this property

CGH Résidences & Spas Le Cristal de l'Alpe

Mountain ski retreat with full-service spa and indoor pool
Spend your day on the slopes, and return to CGH Résidences & Spas Le Cristal de l'Alpe to take a dip in an indoor pool and relax in a full-service spa. Housekeeping is not available.
CGH Résidences & Spas Le Cristal de l'Alpe offers 71 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 4-star residence has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit.

This Huez residence provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ô des Cimes has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. Children under 16 years old are not allowed in the spa without adult supervision.

Amenities

Pool
Hot tub
Kitchen
Pet-friendly
Free WiFi
Laundry

Policies

Check-in

Check-in start time: 5 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (8 AM - 11:00 AM) and Monday - Sunday (4:00 PM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the summer:
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 80 per accommodation, per week
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 400 per stay
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 80 per week
  • Pet fee: EUR 80 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does CGH Résidences & Spas Le Cristal de l'Alpe have a pool?

Yes, this property has an indoor pool.

Is CGH Résidences & Spas Le Cristal de l'Alpe pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 80 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at CGH Résidences & Spas Le Cristal de l'Alpe?

Self-parking is available for EUR 80 per week.

What time is check-in at CGH Résidences & Spas Le Cristal de l'Alpe?

Check-in start time: 5 PM; check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at CGH Résidences & Spas Le Cristal de l'Alpe?

Checkout is at 10 AM.

Where is CGH Résidences & Spas Le Cristal de l'Alpe located?

Located near the slopes, this Cognet residence is situated in the mountains, within a 10-minute walk of Les Grandes Rousses and Alpe d'Huez, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Rifnel Ski Lift and Telecentre Ski Lift are also within 10 minutes.

CGH Résidences & Spas Le Cristal de l'Alpe Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Check-in

8.8/10

Communication

8.0/10

Location

6.0/10

Listing accuracy

Reviews

6/10 Okay

Daniel

Stayed 2 nights in Jun 2023

6/10 Okay

Andrew L.

Disliked: Check-in, listing accuracy

False advertising

Beds were not as advertised nor sleeping arrangement. Many things were not available either such as pool and sauna. This was due to the virus as told by staff, but that was not mentioned in advertissement. In fact you continued to advertise all as if it was available. Not at all what i expected and paid for. Very dissapointed. You advertised many things that were not true.
Stayed 3 nights in Dec 2020

10/10 Excellent

Hélène

Liked: Cleanliness, room comfort

Superbe établissement de grand confort

Excellent emplacement l’été car près de tout. Appartements de grand confort , nous avions un 2 chambres très spacieux. Personnel souriant et agréable. Bref, je recommande
Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

8/10 Good

anne b., France

Liked: Cleanliness, check-in, communication, location, listing accuracy

Très bon séjour

résidence très bien placée. Appartement spacieux et fonctionnel. Piscine et bains bouillonnants au top! Seuls bémols : le code wifi à rentrer bien trop souvent. Et surtout, le passage entre le chalet B et le reste de la structure, soit en sortant dans la neige, soit en traversant les casiers à ski et très mal indiqué, penible! Toutefois très satisfaite sur l’ensemble
Stayed 7 nights in Dec 2019

8/10 Good

Stéphanie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service

Mauvais service dans un bel hôtel

C'était la 3è fois que je séjournais dans cet hôtel, très bien situé en plein centre de l'Alpe d'Huez, magnifique station avec plein d'activités à faire en été. La qualité de service a vraiment chuté par rapport aux deux premières fois. On parle d'un 4 étoiles où il faut faire les lits soit même (et on nous donne pas tous les draps - 1ère nuit passée à même le matelas), le micro-ondes n'a pas marché pendant tout le séjour (1 semaine) et les relances semblaient glisser aux hôtesses de l'accueil, qui parfois disaient "j'arrive dans 10 minutes" et n'arrivaient jamais... Le jacuzzi marchait un jour sur deux...
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Location is good and we have stayed before and when the pool area is clean and the hot tubs working it’s much better!
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and Relaxing....

Peaceful, clean and just perfect for a weeks relaxation. We used the swimming pool / hot tub / steam room and sauna almost every evening which was nice and relaxing. Our apartment was peaceful and we slept well every evening. we have a massage from the spa which was fantastic and well recommend this to anyone wanted to relax. Totally ticked all our boxes. Thanks
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

une semaine sportive ski gym natation

établissement avec Spa. en coeur de station.tres pratique pour le shopping. 10mn du télécabine.sinon navette gratuite vers les départs skis. labyrinthe pour passer d un bâtiment a l autre ou pour accéder au parking ou piscine.on s y habitue vite mais au début on s y perd.demander appart avec terrasse ensoleillée.nous n avions pas le soleil de la journée sur notre terrasse en c11. équipements et services top. salle de gym bien équipée avec télé mais en sous sol .piscine y aller en heures creuses. belles prestations en global dans un domaine skiable énorme et magnifique.
Stayed 7 nights in Mar 2018

10/10 Excellent

Aurelie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour magnifique

Nous avons passé une semaine au sein de cette résidence dans un appartement spacieux, bien équipé, où l'on se sent bien, comme à la maison. Les équipements de la résidence sont très bien entretenus et très agréables (sauna, piscine, spa...). De plus l'hôtel bénéficie d'un emplacement idéal: proche des pistes, des boutiques et des restaurants. Enfin, un grand merci à tout le personnel qui sait se rendre disponible et toujours à l'écoute des clients!
Stayed 7 nights in Jan 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for our short break to alp d'huez

Great hotel with spacious rooms and all the relaxing facilities you'd ever need in the centre of town
Stayed 4 nights in Jul 2017

8/10 Good

Vibeke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mere "skihytte" end hotel. Pænt og rent

Det svarer til, at leje en norsk skihytte. Toiletpapir skal man selv købe og der er ingen restaurant (morgenmad) på hotellet. Vi ankom 20.05, og receptionen var lukket kl. 20. (var heldige at receptionisten hørte os og lukkede os ind alligevel). Men hvis man er indstillet på at det ikke er hotel i gængs forstand,så er det en fin lille lejlighed med lille køkken og altan
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Giles, Wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value accomodation

CGH offers good value for money accommodation in Alpe D'Huez. Nothing fancy, just good value with a Spa centre for added value. Only downside, it's not ski in / ski out but a short walk to the pistes and it is close to a range of great restaurants and amenities.

8/10 Good

Jonathan, Stockholm

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Trevligt hotell med bra utrustade lägenheter. Fint spa-område men tyvärr för kallt vatten i poolerna. Halvdålig service från receptionen som vill ta ut extra kostnad för mer wifi etc

10/10 Excellent

Marc, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and location

Really enjoyed our stay here. Great location for the bucket lift to the main uplift only a 50m walk. Right in the centre of Alpe dhuez with great access to shops, bars and restaurants. Good facilities for relaxing after a hard day and decent wifi for keeping up to date with internet access.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Hotel idéalement situé de conception très récente. Bon hotel dans l'ensemble Spa très agréable. A refaire

8/10 Good

Jane & Simon, Central Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely apartment with excellent facilities

My only complaint would be that the apartment was too hot - hence the lower 'comfort' score. There was no heating on but as a new build it is very well insulated. We visited at the very end of the summer season so more than half of the shops and restaurants were closed but we just used the apartment kitchen facilities. Some key items were missing such as a chopping board and spatula but good overall. The pool and spa facilities were excellent and spotlessly clean. As we were end of season we sometimes had the whole leisure complex to ourselves. We did not use the Spa Therapy facilities however the lady in the local bike hire shop had done so for a massage and rated it highly - she is a sports massage therapist herself so would guess that she knows what she is talking about. Plan to return to Alpe D'Huez for next ski season as the range of runs looked great.

6/10 Okay

David, Derbys, GB

Liked: Cleanliness, room comfort

Good chalet with nice facilities

Very good except pool was very cold and offputting, even after I complained to reception and receptionist said 'well its 28 degrees!!' and hot tubs were slightly warmer but very uncomfortable as were far too cold. Therefore myself and the three other people that I stayed with never used these facilities. Also when I went to check out they hit me with a 46 euro tax bill that was not explained to me upon booking which I think is not acceptable when I paid for everything in full upon booking. My booking also was confirmed as two twin beds which we thought would be singles but were both doubles. When we complained the receptionist said that was across the board in the chalet. This needs addressing. Overall fairly acceptable but could have been better