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Rakuten STAY VILLA Hakone Sengokuhara

Units in Hakone with private hot tubs and kitchenettes

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Bathroom amenities
Room amenity
Room amenity
Terrace/patio
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1246-748 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Hakone Venetian Glass Museum
    ‪4 min drive‬
  • Ōwakudani
    ‪6 min drive‬
  • Hakone Kowakien Yunessun
    ‪9 min drive‬

Choose your unit

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

Living room

[North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

Living area

Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Living room

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

Living room

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

In-room dining

[South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

Room amenity

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Room

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

Room

[South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

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About the area

Hakone

Sengokuhara, a neighbourhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Fuji-Hakone-Izu National Park. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed.

What's nearby

  • Hakone Venetian Glass Museum - 4 min drive - 2.3 km
  • Pola Museum of Art - 4 min drive - 2.7 km
  • Hakone Ropeway - 6 min drive - 3.8 km
  • Ōwakudani - 6 min drive - 4.1 km
  • Hakone Kowakien Yunessun - 9 min drive - 6.3 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Gora Station - 11 min drive
  • Tokyo (HND-Haneda) - 104 min drive

Restaurants

  • ‪ごはんと板前料理銀の穂 - ‬3 min drive
  • ‪箱根九十九 - ‬3 min drive
  • ‪グランリヴィエール箱根 - ‬3 min walk
  • ‪カフェテラッツァうかい - ‬4 min drive
  • ‪Cafe & Restaurant LYS - ‬3 min drive

About this property

Rakuten STAY VILLA Hakone Sengokuhara

Units in Hakone with private hot tubs and kitchenettes
Along with laundry facilities, this smoke-free holiday home has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. All 6 homes have 3 bedrooms and feature free WiFi. Kitchenettes come with fridges and stovetops, and guests will also find upscale touches, such as outdoor private hot tubs and spring water baths. Change of towels is available on request
Rakuten STAY VILLA Hakone Sengokuhara offers 6 accommodations with outdoor private hot tubs and all-in-one washer/dryers. This accommodation is furnished with desks and dining tables. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and rice cookers.

Amenities

Kitchen
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Rakuten STAY VILLA Hakone Sengokuhara pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rakuten STAY VILLA Hakone Sengokuhara?

Self-parking is free at this property.

What time is check-in at Rakuten STAY VILLA Hakone Sengokuhara?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Rakuten STAY VILLA Hakone Sengokuhara?

Checkout is at 10:00 AM.

Where is Rakuten STAY VILLA Hakone Sengokuhara located?

Located in Sengokuhara, this holiday home is within a 5-minute walk of Sengokuhara Onsen, Sengokuhara Susuki Prairie and Daihakone Country Club. Hakone Village Samurai Museum and Lalique Museum Hakone are also within 1 mile (2 km).

Rakuten STAY VILLA Hakone Sengokuhara Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 85 out of 127 reviews
Rating 8 - Good. 32 out of 127 reviews
Rating 6 - Okay. 4 out of 127 reviews
Rating 4 - Poor. 5 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.2/10

Cleanliness

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8.2/10

Communication

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern property with its own private onsen. Loved staying here.

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful home! Great location! Clean! Clear communication! Would love to stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, room comfort, communication
Great amenities, spacious villa with a private onsen bath. If I had one criticism, the main bathroom had a musty, wet rag odor indicating possible mold/mildew growth. Suggest management use bleach solution or a power jet washer to thoroughly clean the bathroom areas. Other than that, family had a good stay and u recommend this property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hyrum and Susan

Liked: Cleanliness, property conditions & facilities, communication
Gorgeous!

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great! There were lots of useful things in the property and we enjoyed our stay. One thing we didn't like was that the cushions for outside foot bath were wet before we used them. Others were great and we definitely go back there again.
Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Liked: Cleanliness, room comfort, communication

Best accommodation in Japan!

Truly the highest quality and roomiest accommodation I have experienced in Japan. Perfect for families. Every detail was thought of. I hope to stay here again. There is a tablet computer inside where you complete your check-in with a video call, but I couldn’t reach anyone after many attempts in the evening and morning. Check-out was very easy.
Stayed 1 night in Jun 2023

8/10 Good

Fanlong

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
We like the big space in the house. And it's very comfortable. But the hot water is not adequate. The water became cold suddenly during the shower.
Stayed 2 nights in Jun 2024

10/10 Excellent

yau yee erica

Liked: Cleanliness, room comfort, communication

Nice place to stay

Excellent experience for stay here. If there's some basic seasoning, it will be perfect. In addition, the pump of washing items is not in good condition. I think it is time to replace a new one.
Stayed 2 nights in May 2023

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities, communication
pre-self check in was a bit confusing and there are different houses with different amenities and sizes of backyard which wasn't clear on the booking

6/10 Okay

Jerome

Liked: Cleanliness, communication

false advertisement

fireplace broken. close to a japanese army training facility. firing canon weekly from 7am to 6pm NON STOP
Stayed 2 nights in Oct 2023

10/10 Excellent

Kwan Yiu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great villa for kids and we enjoyed it very much. One thing to note/suggest if you are staying at the south villas, we found the route from the car park lot to the villa was a little bit dangerous when travelling with children with luggage as it was the main road with cars and buses driving past, no pedestrian path was available. the route needs to be improved. Everything else about the villa was excellent.
Stayed 2 nights in Apr 2023

8/10 Good

Adelene

Liked: Cleanliness, room comfort, communication

Generally a good family vacation outside the city

Generally good for a family of max 6 for comfortable family vacation. One of the Bathroom on level 1 is a little small hence 4* Property a little rigid with check out schedule. Requested for 30mins-1hr late check out but was turned down. Strictly no extension was what as told
Stayed 2 nights in Nov 2022

10/10 Excellent

Lo

Liked: Cleanliness, amenities, property conditions & facilities, communication
One of the best places we stayed at in Japan! Truly a luxury stay with so much space for activities! Provided sparkling waters, slippers, disposable towels, self-care gifts, & various amenities. We walked to a soba place nearby for dinner & Lawson for late night snacks. The only con is check-in is after 3pm & since it is a self check-in you would have to leave your luggage in the lockers at the station if you had other activities planned & didn’t want to lug your luggage around. We rode the bus to Owakudani & luckily they had lockers available there so we could shop luggage free & enjoy the sight. Otherwise, we had a magnificent stay. Can’t wait to come back in the near future! Trip type

8/10 Good

??

Liked: Cleanliness, amenities
北館を利用させてもらいした。 荷物搬入用の駐車スペースは入口は狭いものの自分的には問題無しでした（車種はハリアー） しかし南館併設の駐車場はすごくわかりにくい。 日が落ちるタイミングだったので見辛く何度も通り過ぎてしまい周辺をグルグル周りながらなんとか辿り着きました。 北館にも駐車スペースが確保できたら完璧だったと思います。 そんなことより家族は大変満足しておりここの系列の他のとこも行ってみたいと言ってます。 また利用したい施設になりました。 1個気になったのは部屋に大量の殺虫剤があり、虫が多い時期に来たらちょっと大変そうだなって思いました。
Stayed 1 night in Nov 2024

10/10 Excellent

Ryoichi

Liked: Cleanliness, amenities, property conditions & facilities
各部屋、温浴設備とも清掃が行き届いており、大変気持ち良く過ごせました。 南館S101でしたが、足湯や本格的ビールサーバーなど、滞在 αの楽しみとしての印象が残りました。 解放感のあるメゾネットタイプの部屋ですが、小さい子供がいたので、注意を逸らすと階段が危なそうな点だけが気になりました
Stayed 1 night in Oct 2024

10/10 Excellent

Hidemitsu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

YUWEN

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2024

10/10 Excellent

MUROI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

takako

Liked: Cleanliness
Disliked: Communication
宿側の内容変更なのに連絡がちゃんと来ない ようやく来たメール内容は間違えていました、部屋はキレイだし設備もよいのに残念です
Stayed 1 night in Aug 2024

10/10 Excellent

スミ

Liked: Cleanliness, amenities, property conditions & facilities, communication
4ヶ月の赤ちゃんとワンちゃんを連れて旅行のため、ここを選びました。とてもゆっくり快適に過ごせました。掃除もきちんとされています。食事も外食せずに、備え付けのプレートを使ったりして、楽しく食事できました。 食洗機も備え付けあり。お皿やコップその他必要なほとんどのものは揃えてくれてます！ お風呂もいつでも入れるようになっていて、いいお湯です。 北館は駐車場が離れているので、荷物を下ろすスペースは確保されているのですが不便。
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

お風呂は最高

写真のイメージより狭く感じた。 落ち着いた北館というのを選択したが照明が暗すぎて慣れるまで時間がかかった。 まだ建てて間もないということで手がまわらないのだと思うが建物周辺が雑草だらけなのが残念。 植栽がキレイにされていればまた大分違うと思う。 浴室、脱衣所、お風呂は最高だった。
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

お風呂は最高

写真でみているより狭かった。 ちょっとキレイでモダンな家という感じ。 落ち着いた北館というのを選択したが照明が暗すぎて慣れるまで居心地が悪かった。 まだ建てて間もないということで手がまわらないのだと思うが建物周辺が雑草だらけで気分がさがる。 植栽がキレイにされていれば大分違うと思う。 浴室、脱衣所、お風呂は最高だった。
Stayed 2 nights in Aug 2024

10/10 Excellent

こういち

Liked: Cleanliness, amenities, property conditions & facilities, communication
友人家族連れ8名で利用。施設は清潔で温泉かけ流しの浴室もあり満足しました。ホットプレートでテラスでのバーベキューも楽しめました。車で行くのがベストですが、すぐそばに路線バスの停留所があり、バスの利用も可能です。
Stayed 1 night in Aug 2024

10/10 Excellent

Yat Kwan

Liked: Cleanliness, room comfort, communication

環境很好，很想多留兩天

住了兩晚，住宿很整潔，只是我們大部份都出外遊覧，沒有太多時間留在住宿內享受
Stayed 2 nights in Aug 2024

8/10 Good

HIROKI KAIZUKA

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024