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Aparthotel

Jacana Apartments

Luxury aparthotel with coffee shop/cafe and outdoor pool

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Photo gallery for Jacana Apartments

Exterior
Outdoor pool
Exterior
Room
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included

Explore the area

View in a map
1-15 Sporting Drive, Thuringowa Central, QLD, 4817
  • Riverway Lagoon
    ‪2 min walk‬
  • Willows Shopping Centre
    ‪7 min walk‬
  • James Cook University
    ‪4 min drive‬
  • Townsville, QLD (TSV)
    ‪12 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • 837 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 665 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

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Exterior detail

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About the area

Townsville

Located in Thuringowa Central, a neighbourhood in Townsville, Jacana Apartments is in the entertainment district and on a river. Looking to enjoy an event or a match while in town? See what's going on at Tony Ireland Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Riverway Lagoon - 2 min walk - 0.2 km
  • Willows Shopping Centre - 7 min walk - 0.6 km
  • James Cook University - 4 min drive - 3.7 km
  • Mater Hospital Pimlico - 10 min drive - 9.4 km
  • Magnetic Island Ferry Terminal - 17 min drive - 17.1 km

Getting around

  • Townsville Station - 17 min drive
  • Townsville, QLD (TSV) - 18 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Riverview Tavern - ‬16 min walk
  • ‪Oporto - Townsville - ‬13 min walk
  • ‪Grill'd - ‬13 min walk

About this property

Jacana Apartments

Luxury aparthotel with coffee shop/cafe and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities and tour/ticket assistance are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Jacana Apartments offers 41 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Townsville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40 per night.
Cots (infant beds) are available for AUD 20.00 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Jacana Apartments have a pool?

Yes, this property has an outdoor pool.

Is Jacana Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacana Apartments?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Jacana Apartments?

Check-in start time: 2 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Jacana Apartments?

Checkout is at 10 AM.

Where is Jacana Apartments located?

Located in Thuringowa Central, this luxury aparthotel is steps away from Tony Ireland Stadium and Riverway Lagoon. Willows Shopping Centre is 0.4 mi (0.7 km) away.

Jacana Apartments Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 202 out of 326 reviews
Rating 8 - Good. 105 out of 326 reviews
Rating 6 - Okay. 12 out of 326 reviews
Rating 4 - Poor. 6 out of 326 reviews
Rating 2 - Terrible. 1 out of 326 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

9.0/10

Communication

Reviews

6/10 Okay

Renee

Liked: Communication
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Stayed 2 nights in Apr 2025

8/10 Good

Shane

Liked: Property conditions & facilities, communication
It was in a great location
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, communication
Property was terrific on all accounts. If I need to stay in the area again, definitely booking here.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paarldah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view from balcony and friendly staff.
Stayed 4 nights in May 2024

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place very practical and we enjoyed the Foxtel in the room.
Stayed 5 nights in Aug 2024

8/10 Good

Sally

Liked: Amenities, property conditions & facilities, communication
Nice place to stay not too far from everything.
Stayed 2 nights in Sep 2022

10/10 Excellent

Elly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location river views
Stayed 3 nights in Jun 2024

8/10 Good

Marie-Chantal

Liked: Cleanliness, property conditions & facilities, communication
Beautiful on the water. Very noisy though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with beautiful views of the river. Walking distance to a varied selection of restaurants, cafes and takeaway as well as the supermarket, plus The Lagoon for a swim, the library and art gallery and plenty of parkland. Apartment was clean, spacious and kitchen functional.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great, the apartment is nice, good location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities, communication
River frontage was nice. Views (3rd floor)
Stayed 2 nights in Aug 2024

8/10 Good

Egan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
Stayed 2 nights in Jun 2024

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities, communication
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
Stayed 9 nights in May 2024

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
Stayed 3 nights in Apr 2024

8/10 Good

Niki

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great place to stay with our family. The two bedroom, two bathroom, full kitchen unit was very quiet and comfortable. The beds were not very comfortable - I believe there were broken springs in the mattress, however this is my only complaint. We will definitely stay here again.
Stayed 2 nights in Jun 2022

8/10 Good

Brieanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
These units were great to walk around riverway and shopping centre.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay. 4 nights. Close to everything we wanted. Some reviews mentioned road noises. I only heard a emergency vehicle go pass on 2 nights, but in Kitchen. Couldn't hear any noise in main bedroom.
Stayed 4 nights in Mar 2024

8/10 Good

MARK

Liked: Cleanliness, amenities
Not too bad, nice location, interior just starting to wear and tear. Only gripe is the lack of daily servicing considering the price.
Stayed 3 nights in Sep 2022

8/10 Good

Robbie

Liked: Cleanliness, room comfort, communication
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
Stayed 3 nights in May 2024

10/10 Excellent

Fiona

Liked: Cleanliness, room comfort, communication

Fabulous location in Townsville.

Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
Stayed 6 nights in Oct 2023

4/10 Poor

Pat

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
Stayed 5 nights in Oct 2024

4/10 Poor

Jacinta

Liked: Amenities, communication
Disliked: Cleanliness
Dirty linen- bed bugs in main bed. Suffering bites to arms and torso.
Stayed 4 nights in Apr 2023

8/10 Good

Jodie

Liked: Room comfort, communication

Excellent Location

We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
Stayed 2 nights in Oct 2023