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The Highlands at Sugar

Family-friendly apartment with fitness centre and indoor pool

Choose dates to view prices

Photo gallery for The Highlands at Sugar

Fitness facility
Property grounds
Exterior
Private kitchen
Living room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Fireplace
  • Gym
The current price is S$170
includes taxes & fees
1 Jun - 2 Jun

Explore the area

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604
  • Sugar Mountain Resort
    ‪7 min walk‬
  • Hawksnest Tubing Park
    ‪15 min drive‬
  • Grandfather Mountain
    ‪20 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms

Terrace/patio

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Twin Room

Balcony

Twin Room

  • Studio
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Banner Elk

Banner Elk is home to The Highlands at Sugar. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Travelling with kids? Consider Land of Oz and Magic Mountain Mini Golf and Arcade. Spend some time exploring the area's activities, including skiing and snowboarding.

What's nearby

  • Sugar Mountain Resort - 7 min walk - 0.7 km
  • Lees-McRae College - 10 min drive - 5.7 km
  • Hawksnest Tubing Park - 15 min drive - 13.1 km
  • Beech Mountain Resort - 17 min drive - 11.6 km
  • Grandfather Mountain - 20 min drive - 18.0 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Blind Elk Tap Room - ‬11 min drive
  • ‪Banner Elk Cafe - ‬11 min drive
  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Skybar - ‬21 min drive

About this property

The Highlands at Sugar

Family-friendly apartment with fitness centre and indoor pool
This smoke-free apartment building features an indoor pool, a fitness centre and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, an arcade/games room and barbecues. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a fridge, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
The Highlands at Sugar offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Parking included

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Does The Highlands at Sugar have a pool?

Yes, this property has an indoor pool.

Is The Highlands at Sugar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Highlands at Sugar?

Self-parking is free at this property.

What time is check-in at The Highlands at Sugar?

Check-in start time: 4 PM; check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at The Highlands at Sugar?

Checkout is at 10 AM.

Where is The Highlands at Sugar located?

This family-friendly Banner Elk apartment building is within 3 mi (5 km) of Sugar Mountain Resort, Sugar Creek Gem Mine and Linville River. Grandfather Mountain State Park and Watauga River are also within 3 miles (5 km).

The Highlands at Sugar Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 321 out of 732 reviews
Rating 8 - Good. 238 out of 732 reviews
Rating 6 - Okay. 96 out of 732 reviews
Rating 4 - Poor. 44 out of 732 reviews
Rating 2 - Terrible. 33 out of 732 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.6/10

Check-in

8.4/10

Communication

9.2/10

Location

7.6/10

Listing accuracy

Reviews

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
great location and value.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorin

Liked: Cleanliness, property conditions & facilities, communication
Great stay! And a short drive to the ski resort which made the trip enjoyable
Stayed 2 nights in Feb 2025

10/10 Excellent

Quentin

Liked: Cleanliness, amenities, property conditions & facilities, communication
For the price the location is awesome, I'll definitely be staying there again
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Awesome place

It was great, the staff were helpful. The views were awesome.
Stayed 2 nights in Feb 2025

8/10 Good

Lauren

Liked: Cleanliness, communication

Close, clean, and properly priced.

Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
Stayed 2 nights in Feb 2025

8/10 Good

barry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hot tube and pool tables were nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like the building with the pool, hot tub and games, everything was real cozy
Stayed 3 nights in Jan 2025

10/10 Excellent

Ligia Helena

Liked: Cleanliness, amenities, property conditions & facilities, communication
That is my second time over there, and this place is awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

ben

Liked: Cleanliness, room comfort, communication

Perfect

Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
Stayed 2 nights in Feb 2025

10/10 Excellent

gar

Liked: Cleanliness, property conditions & facilities, communication
Nice having the veiw and the fire plave and being so close to the snowboarding area
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property for The money
Stayed 3 nights in Jan 2025

10/10 Excellent

Felcy pavithra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Stayed 3 nights in Dec 2024

10/10 Excellent

Atanas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice quiet place. Older buildings but have a charm to them. Very clean and spacious. Overall a good stay at a reasonable price.
Stayed 2 nights in Jan 2025

8/10 Good

Krishna

Liked: Cleanliness, room comfort, communication

Gives you the cabin feels. Perfect for a Ski trip!

The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.
Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, communication
Nice quiet secluded property. Not overcrowded. Great gentle mountain culture.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Old, tvs didn’t work, a lot of broken pieces. Could be a great place, but needs updating and care. Nice view. Sauna room was also nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Rony

Liked: Cleanliness, room comfort, communication

Excellent

Everything good
Stayed 2 nights in Jan 2025

8/10 Good

Bobby

Liked: Cleanliness, room comfort, communication

Nice Getaway

TV did not work. The room was not the same as the photos. But it was comfortable, staff was nice and communication was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Latasha

Liked: Cleanliness, property conditions & facilities, communication
My family and I booked this cabin last minute for my granddaughter's birthday, and let me say it exceeded my expectations. The view is absolutely breathtaking and the property is well maintained. Although the staff is not on the property after 5:00 pm, however they do provide an after hours phone number. They are quick to respond and assist
Stayed 3 nights in Jan 2025

8/10 Good

Lukasz

Liked: Cleanliness
I didn’t like tv , too small and not smart tv
Stayed 2 nights in Feb 2025

8/10 Good

yinet

Liked: Cleanliness, amenities, communication
My boyfriend and I had an amazing stay here, the views were beautiful the room was relatively good and the staff was very accommodating however the room definitely hasn’t been renovated in a while and very old school, there was not many utensils, the light in the main bed room didn’t work and the parking was a little bit of a struggle in building 201 I wish we had reserved parking for our room so we were not left with out a parking spot. It wasn’t the best but honestly good for the price and for the views alone we would go again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Layla

Liked: Cleanliness, room comfort, communication
Such a cozy nice stay!
Stayed 3 nights in Feb 2024

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Charming place to stay and hit the slopes.
Stayed 3 nights in Mar 2024

6/10 Okay

mark

WATER PRESSURE WAS NOT GOOD. NO WATER AT TIMES. ALSO TV CHANNELS DID NOT WORK. WE GOT ONE CHANNEL TO WORK.
Stayed 2 nights in Feb 2025