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Aparthotel

Cheval Phoenix House at Sloane Square

Luxury aparthotel with fitness centre and 24-hour front desk

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Photo gallery for Cheval Phoenix House at Sloane Square

Private kitchen
Interior entrance
Room
Room
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Kitchen
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
1 Wilbraham Place, London, England, SW1X 9AE
  • Sloane Square
    ‪3 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • Buckingham Palace
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Choose your unit

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

Room

Deluxe One Bedroom Apartment with Sofa Bed

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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Living area

Deluxe Two Bedroom Apartment

  • 73 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Loft Open Plan One Bedroom

Room

Luxury Loft Open Plan One Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

Room

Deluxe Loft Open Plan One Bedroom with Sofa Bed

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe One Bedroom Apartment

Room

Deluxe One Bedroom Apartment

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury One Bedroom Apartment

Room

Luxury One Bedroom Apartment

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury One Bedroom Apartment with Sofa Bed

Room

Luxury One Bedroom Apartment with Sofa Bed

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Luxury Open Plan One Bedroom Apartment

Room

Luxury Open Plan One Bedroom Apartment

  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Located in London City Centre, a neighbourhood in London, Cheval Phoenix House at Sloane Square is near a metro station. The British Museum and Victoria and Albert Museum are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium.

What's nearby

  • Sloane Square - 3 min walk - 0.3 km
  • Hyde Park - 12 min walk - 1.1 km
  • Buckingham Palace - 3 min drive - 1.7 km
  • Big Ben - 5 min drive - 2.6 km
  • Piccadilly Circus - 6 min drive - 3.0 km

Getting around

  • Sloane Square Underground Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Startisans, Duke of York Square - ‬6 min walk
  • ‪Sloane Square Station - ‬4 min walk
  • ‪Granger & Co - ‬2 min walk
  • ‪Colbert - ‬3 min walk
  • ‪The Hari Bar & Garden Terrace - ‬6 min walk

About this property

Cheval Phoenix House at Sloane Square

Luxury aparthotel with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. A flat-screen TV with satellite channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Cheval Phoenix House at Sloane Square offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. This accommodation offers separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include espresso makers and a safe. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

Amenities

Kitchen
Washer
Dryer
Pet-friendly
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50, per accommodation, per night (maximum of GBP 250 per stay), plus a deposit of GBP 100 per night
Service animals are welcome, and are exempt from fees
Up to 25 kg per pet

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Cheval Phoenix House at Sloane Square pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 kg per pet. There's a deposit of GBP 100 per night and a fee of GBP 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Cheval Phoenix House at Sloane Square?

This property doesn't offer parking.

What time is check-in at Cheval Phoenix House at Sloane Square?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cheval Phoenix House at Sloane Square?

Checkout is at 11 AM.

Where is Cheval Phoenix House at Sloane Square located?

Located in London City Centre, this luxury aparthotel is within a 10-minute walk of Sloane Square and Harrods. Hyde Park and Hyde Park Corner are also within 1 mile (2 km). Sloane Square Underground Station is only a 4-minute walk and Knightsbridge Underground Station is 12 minutes.

Cheval Phoenix House at Sloane Square Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 63 out of 86 reviews
Rating 8 - Good. 16 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property and a credit to the Cheval brand.
Stayed 3 nights in Sep 2024

10/10 Excellent

MARIA

Liked: Cleanliness, room comfort, communication

A very comfortable stay

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Stayed 18 nights in Jan 2025

10/10 Excellent

Kweku

Liked: Cleanliness, amenities, property conditions & facilities, communication
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022

10/10 Excellent

Becca

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Feb 2025

8/10 Good

Themis

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Oct 2024

10/10 Excellent

Jade Sau Yung

Stayed 4 nights in Feb 2023

8/10 Good

PAULA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excellent value

Very good overall for location and excellent value
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Disliked: Room comfort

Nice apartment, uncomfortable sleep

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021

10/10 Excellent

Sonya

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Superb accommodation in Knightsbridge

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2020

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Sep 2020

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Good
Stayed 1 night in Jan 2020

4/10 Poor

Allison

Liked: Cleanliness, property conditions & facilities, room comfort

Perfectly adequate but overpriced for what you get

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Unimpressed!!

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place and the area

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.
Stayed 2 nights in Jan 2019

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019