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Cheval Phoenix House at Sloane Square

Luxury aparthotel with fitness centre and 24-hour front desk

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Photo gallery for Cheval Phoenix House at Sloane Square

Front of property
Room
Interior entrance
Fitness facility
Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Kitchen
  • Gym
  • Pet-friendly
  • Housekeeping
S$926
includes taxes & fees
14 Dec - 15 Dec

Explore the area

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1 Wilbraham Place, London, England, SW1X 9AE
  • Place, Sloane Street
    ‪1 min walk‬
  • Place, Sloane Square
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Choose your unit

View all photos for Luxury Open Plan One Bedroom Apartment

Room

Luxury Open Plan One Bedroom Apartment

  • 355 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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Room

Luxury One Bedroom Apartment

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Loft Open Plan One Bedroom

Room

Luxury Loft Open Plan One Bedroom

  • 534 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

Room

Deluxe Loft Open Plan One Bedroom with Sofa Bed

  • 605 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury One Bedroom Apartment with Sofa Bed

Room

Luxury One Bedroom Apartment with Sofa Bed

  • 498 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe One Bedroom Apartment

Room

Deluxe One Bedroom Apartment

  • 498 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

Room

Deluxe One Bedroom Apartment with Sofa Bed

  • 605 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Two Bedroom Apartment

Living area

Deluxe Two Bedroom Apartment

  • 783 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Gorgeous apartment in Chelsea, five minute walk to Sloane Square station
  • Kitchen
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  • Dryer
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10.0 out of 10, 24 reviews
The price is S$735
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Gorgeous apartment in Chelsea, five minute walk to Sloane Square station

About the area

London

Located in London City Centre, a neighbourhood in London, Cheval Phoenix House at Sloane Square is near a metro station. The British Museum and Natural History Museum are cultural highlights, and some of the area's popular attractions include London Eye and Royal Botanic Gardens, Kew. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium.
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What's nearby

  • Sloane Street - 1 min walk - 0.1 km
  • Sloane Square - 3 min walk - 0.3 km
  • King's Road - 3 min walk - 0.3 km
  • Harrods - 8 min walk - 0.7 km
  • Hyde Park - 12 min walk - 1.1 km

Getting around

  • Sloane Square Underground Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Colbert - ‬3 min walk
  • ‪Granger & Co. - ‬2 min walk
  • ‪Côte Sloane Square - ‬2 min walk
  • ‪The Top Floor Restaurant - ‬3 min walk
  • ‪The Roasting Party - ‬3 min walk

About this property

Cheval Phoenix House at Sloane Square

Luxury aparthotel with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. A flat-screen TV with satellite channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Cheval Phoenix House at Sloane Square offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. This accommodation offers separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include a fitness centre.

Amenities

Kitchen
Washing machine
Dryer
Pet-friendly
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50, per accommodation, per night (maximum of GBP 250 per stay), plus a deposit of GBP 100 per night
Service animals are welcome, and are exempt from fees
Up to 25 kg per pet

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Cheval Phoenix House at Sloane Square pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 kg per pet. There's a deposit of GBP 100 per night and a fee of GBP 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Cheval Phoenix House at Sloane Square?

This property doesn't offer parking.

What time is check-in at Cheval Phoenix House at Sloane Square?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cheval Phoenix House at Sloane Square?

Checkout is at 11 AM.

Where is Cheval Phoenix House at Sloane Square located?

Located in London City Centre, this luxury aparthotel is within a 10-minute walk of Sloane Square and Harrods. Hyde Park and Victoria Station Travel Information Centre are also within 1 mile (2 km). Sloane Square Underground Station is only a 4-minute walk and Knightsbridge Underground Station is 12 minutes.

Cheval Phoenix House at Sloane Square Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 63 out of 86 reviews
Rating 8 - Good. 16 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property and a credit to the Cheval brand.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kweku

Liked: Cleanliness, amenities, property conditions & facilities, communication
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022

10/10 Excellent

MARIA

Liked: Cleanliness, room comfort, communication

A very comfortable stay

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Stayed 18 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excellent value

Very good overall for location and excellent value
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Disliked: Room comfort

Nice apartment, uncomfortable sleep

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Superb accommodation in Knightsbridge

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Good
Stayed 1 night in Jan 2020

4/10 Poor

Allison

Liked: Cleanliness, property conditions & facilities, room comfort

Perfectly adequate but overpriced for what you get

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Unimpressed!!

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place and the area

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O apartamento era espaçoso, impecavelmente limpo e bem equipado. O prédio está em uma excelente localização em uma rua tranqüila a apenas 2 minutos de caminhada até o metrô e Sloane Square lojas. A recepção está aberta durante todo o dia e à noit
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
妈的，真他妈差，就跟国内最低级旅馆差不多，服务人员非常傲慢（特别是前台那个男的），建议华人少定这家酒店、非常垃圾酒店。卫生很差，还有很多不明生物歪曲的毛在床上。妈的……
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel luxueux et récent. Grand confort et emplacement privilégié
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
struttura nuova, con camere molto ampie, pulite e con possibilità di utilizzo della cucina. ottimo ci ritornerò
Stayed 2 nights in Oct 2018

6/10 Okay

PETER, 東京

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
エントランスが狭くて安っぽい。高い評価だったので選んだが、そこまでの評価には値しない。バスタブはなく、キッチンは短期滞在には不要。
Stayed 2 nights in Oct 2018

10/10 Excellent

kaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely well-appointed apartment

Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area.

Great location. Quiet area. Very clean rooms. Friendly staff. Well equipped. Washing machine, fridge, oven... Etc all available. Dining table for 6 available. Living area for 4.
Stayed 5 nights in Oct 2018

10/10 Excellent

sylvia, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheval Phoenix I ll be back soon!

It was perfect, I felt myself at home, clean, silence, and quality. Perfect for people in business trip!
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Noisy but very neat and new.

A bit noisy in the apartment - street traffic in the mornings. There was was also construction going on in a few of the apartments in the building during the day. Workers would arrive early morning and make a lot of noise on the steps outside of the apartment. Perhaps rear facing apartments are quieter.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for visiting London
Stayed 1 night in May 2018

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, well equipped room

Really enjoyed my stay. Comfortable, well equipped room. Staff was very friendly.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - friendly staff - Apartment exactly as described Convenient and well serviced
Stayed 7 nights in Oct 2017

8/10 Good

Morten

Liked: Cleanliness, property conditions & facilities, room comfort

Ok ... good location

Good location ... ok room ... average service
Stayed 3 nights in Jul 2017

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London apartment!

We loved our stay in London and especially appreciated the service provided and the kindness of the staff at Cheval House! The apartment was beautiful and well appointed with everything you could want during your stay. The area is perfect and you can walk to restaurants, shops, grocery stores, and sights. We highly recommend these accommodations.