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Lumina at LOSANTOS Tulum

Apartment with free parking, near Tulum National Park

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Photo gallery for Lumina at LOSANTOS Tulum

Outdoor pool
Pool
Front of property
Room
Dining room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking included

Explore the area

View in a map
  • Place, Las Palmas Public Beach
  • Place, Playa Paraiso
  • Place, Tulum Mayan Ruins
  • Airport, Tulum Intl. Airport (TQO)

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Apartment

Room

Premium Apartment

  • 2443 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

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Room

Premium Apartment

  • 2443 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Exclusive Apartment

Room

Exclusive Apartment

  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Living area

Exclusive Apartment

  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Exclusive Apartment

  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Apartment

Living area

Exclusive Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1647 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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About the area

Tulum

Zama, a neighbourhood in Tulum, is home to Lumina at LOSANTOS Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting.
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What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Las Palmas Public Beach - 6 min drive - 3.6 km
  • Tulum Beach - 6 min drive - 4.9 km
  • Playa Paraiso - 7 min drive - 4.3 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Jasmine - ‬3 min walk
  • ‪Coco Cafe - ‬3 min walk
  • ‪Carl's Jr. - ‬16 min walk
  • ‪Escama - ‬4 min drive
  • ‪Rossina - ‬10 min walk

About this property

Lumina at LOSANTOS Tulum

Apartment with free parking, near Tulum National Park
An outdoor pool, a 24-hour fitness centre and an outdoor tennis court are available at this smoke-free apartment building. Self parking is free. Other amenities include concierge services, dry cleaning and a garden. Each apartment has 3 bedrooms and offers free WiFi and a pillowtop bed. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave.
Lumina at LOSANTOS Tulum offers 12 air-conditioned accommodations with washers/dryers and designer toiletries. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with satellite channels and Netflix.

Recreational amenities at the apartment include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

Amenities

Pool
Kitchen
Washing machine
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

24-hour pool access

Frequently asked questions

Does Lumina at LOSANTOS Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Lumina at LOSANTOS Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lumina at LOSANTOS Tulum?

Self-parking is free at this property.

What time is check-in at Lumina at LOSANTOS Tulum?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Lumina at LOSANTOS Tulum?

Checkout is at 11:00 AM.

Where is Lumina at LOSANTOS Tulum located?

Located in Zama, this apartment building is 0.7 mi (1.2 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Jaguar Park and Dos Aguas Park are also within 2 miles (3 km).

Lumina at LOSANTOS Tulum Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 34 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
I would stay at this place again when I go back to Tulum.
Stayed 6 nights in May 2025

10/10 Excellent

MARIA PATRICIA

Liked: Cleanliness, property conditions & facilities, communication
Awesome place
Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in the Santomar building at Lumina Losantos with another family (four adults, four kids ages 11-14) for six nights in a premium apartment (3 bedrooms). Plenty of space for all except that the dining table only seats 6 and the couch seats maybe 4-5 (when we scrunched together). We did appreciate having 3 full bathrooms so the kids weren’t in our space. Our concierge was very responsive via WhatsApp to our requests for additional paper towels, trash bags, etc. We also appreciated having a washer and dryer. The pool is beautiful and the water was the perfect temperature. The rooms are beautifully decorated. The beds are comfortable. It’s located only a few minutes away from a large Super Chedraui that we visited several times during our stay. We would definitely stay here again, especially given the reasonable price for such a beautiful place.
Stayed 6 nights in Jul 2025

8/10 Good

GERALDINE

Liked: Property conditions & facilities, communication
The rooms are big, clean and very spacious. I would stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, room comfort, communication

Super stay in Tulum

Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, room comfort, communication

Family trip to Tulum

My family of 4 stayed here for a week and it was perfect. Plenty of room, beautiful grounds and pool! Would def stay again!
Stayed 6 nights in Oct 2023

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities, communication
Beautiful spot and in pristine condition
Stayed 5 nights in Jan 2024

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful facility and very clean and spacious
Stayed 2 nights in Sep 2023

10/10 Excellent

Joy

Liked: Cleanliness, room comfort, communication
Beautiful apartment on beautiful grounds with a beautiful pool! Very pleased with our stay and can’t wait to go back!
Stayed 3 nights in Jul 2022

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.
Stayed 8 nights in Jun 2024

10/10 Excellent

danyel

Liked: Cleanliness, amenities, property conditions & facilities, communication
This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.
Stayed 3 nights in Apr 2024

8/10 Good

Bibianka Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed with my wife and 2 kids (9yrs and 1yr olds) was located central as you could go to any of the beaches driving everything including cenotes was about 20min drive. Located in town in a secure neighborhood helped when we needed to buy grocery’s (5mins away) will definitely stay here again! Would recommend getting a rental (FYI dont buy the rental company coverage if you have chase sapphire it covers you and Id asume any major credit card that has travel rewards would as well)
Stayed 3 nights in May 2024

10/10 Excellent

Miguel Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful condo, nice and clean. The washer/dryer was a plus! The other buildings are still under construction, however, it did not interfere with our stay. Definitely recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment and pool area are really great! Exactly like the photos online. Great value for money and perfect for a family stay. The pool was never really busy and often we had it to ourselves. The site is quite new and still being built so you can expect building noise particularly when at the pool. This is difficult to avoid in Tulum as there are new developments everywhere it seems.
Stayed 7 nights in Apr 2024

8/10 Good

Manon

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful. There are only a handful of units completed so very quiet. The unit itself was very well equipped and the location is about a 15 minute bike ride from everything. Lily was exceptional in helping us and very responsive:)

10/10 Excellent

Lada

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!
Stayed 6 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Amenities, property conditions & facilities, communication
The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.
Stayed 5 nights in May 2024

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything about this property. It's within one of the only gated communities in Tulum, you are 15 mins away from town and 15 mins away from the beach, the cenote like pool is impressive and the service the people from Lumina provide is outstanding. They respond very fast and are reliable. The apartments are brand new and the interior is beautiful, fully equipped gym. I will be booking again next time I'm in Tulum.
Stayed 1 night in May 2022

10/10 Excellent

Analyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place. Clean. Amenities are on point complete with knives, scissors, etc. Just be warned that it gets really hot during the day that the top bedroom also gets too hot. The ceiling is so high and I do not think there’s a barrier between the inside and the outside because you can literally hear everything from outside. There are also no black out curtains in the bedrooms.
Stayed 3 nights in Jul 2024

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was wonderful and spacious. It's in a perfect position to access both the beach (if have access to bikes) or the town if you enjoy a 30 minute walk. It's on the edge of Aldea Zama, so perfectly situated in an up and coming area with just a touch of jungle vibe. It's just far enough to feel like you have a slice of isolation whilst still having the conveniences of a nearby 7/11 or various restaurant/cafes. Plus can easily self cater here. The communication and final section of the walking route leave a little to be desired. For communication, access to phone internet is a must for check in as there is no representative to meet you (self-check in) and the particular location is a little confusing if you arrive to Tulum before you receive the instructions (we received ours 2 hours before check in, 2pm vs 4pm check in). Also, we had a slight issue with smells from the drains. Overall, a great location and apartment with access to a lovely looking pool and gym.
Stayed 3 nights in Dec 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
So many issues. Photography can be deceiving. We stayed in the premium apartment for a week and it was very unpleasant. The apartment was not built well. There are entry points all over that allow mosquitoes in and also birds in the primary bedroom upstairs. The noise is a huge issue. Birds waking you up at 6 am or the construction vehicles and work. The bathrooms had zero ventilation and all 3 stunk of sewer. It was disgusting. Main bedroom bed was hard as a rock. We had to sleep on the sofa the entire week. Kitchen was a mess with non working appliances, broken faucet, when I let concierge know of the non working stove, I was met with an accusation that we misused it causing it to break. We had just checked in. It was insulting and we had to wait around an hour on vacation for them to figure out the issue. Gym was nice but had broken equipment, they do not provide any gym towels or any hand towels in the unit or gym. They also don’t provide sanitizing wipes or towels in the gym. When I questioned this, concierge said it’s my responsibility to have wipes for the gym. Overall, this place is a dump and not worth the money. The staff on-site were nice, concierge was a bit condescending and rude. Stay far away.
Stayed 6 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Entrance/Exit problems

Security was lacking- one guard was asleep so I just let myself in. Another time they had to call the guard to the desk to allow entrance.
Stayed 4 nights in Sep 2023

10/10 Excellent

Aristeo

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a three bedroom villa. Everything was perfect with the exception of the AC in the upstairs room and one of the rooms downstairs. Climate was muggy so it made for uncomfortable sleeping. I would suggest extra fans. We were out and about most days and could not sit and wait for anyone to come fix it. Had we had some fans around, it would have made the stay absolutely perfect. I would still give this property five stars. It’s beautiful inside and out.
Stayed 4 nights in Jun 2023

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, property conditions & facilities
Literally right behind secrets where the rest of our friends were staying so it's a quick 5 minute walk there. There's a 7 eleven near by as well as easy accessibility to taxi's if needed. There is also dining near by as well that you can walk to. The property is beautiful and in a gated community. There is a pool and gym in very good condition as well. I honestly would stay here again. Felt very safe and at home. The communication from whomever was assisting us could have been a little bit better, but it's not the end of the world. Long story short, we were trying to have our host help us order a pizza since we did not speak Spanish and she wasn't giving us clarity on whether or not she was willing to assist with that. Could have been a cultural barrier. Since she was unclear on if she was willing to help, we ended up going out to take a taxi and get it ourselves. When we left she finally got back to say she would call, but should have been clear about that before we left as I was essentially going back and forth with her for almost 45 minutes on if she could call when she was done wrapping up whatever she was doing and she didn't confirm that for me. But honestly, it really wasn't a big deal and everything else was seamless.
Stayed 5 nights in Feb 2025