Eurotel Naga

Hotel in Naga with free breakfast and 24-hour front desk

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Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
#2 General Luna corner Riverside Brgy, Naga, Camarines Sur, 4400
  • SM City Naga
    ‪12 min walk‬
  • Naga Metropolitan Cathedral
    ‪13 min walk‬
  • Bicol Medical Center
    ‪4 min drive‬
  • Naga (WNP)
    ‪28 min drive‬

Rooms & beds

Spaces

Number of living rooms

Studio

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Studio Suite

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Naga

Located in Naga, Eurotel Naga is in the city centre. Naga Ecological Park and Lago Del Ray are local attractions and those in the mood for shopping can visit SM City Naga and Robinsons Place Naga.

What's nearby

  • SM City Naga - 12 min walk - 1.1 km
  • Naga Metropolitan Cathedral - 13 min walk - 1.1 km
  • Robinsons Place Naga - 19 min walk - 1.6 km
  • Bicol Medical Center - 4 min drive - 2.0 km
  • Basilica of Our Lady of Penafrancia - 5 min drive - 3.0 km

Getting around

  • Burabod Flag Station Station - 30 min drive
  • Naga (WNP) - 28 min drive

Restaurants

  • ‪Naga City People's Mall - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Lokwan Noodle And Dimsum House - ‬14 min walk
  • ‪Bigg's Diner - ‬8 min walk
  • ‪Mang Inasal - ‬6 min walk

About this property

Eurotel Naga

Hotel in Naga with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a snack bar/deli and 24-hour room service. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Eurotel Naga offers 83 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually decorated. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Amenities

Breakfast included
Parking included
Free WiFi
Restaurant
Air conditioning
Business services

House Rules

Check in after 1 PM
Minimum age to rent: 18
Check out before noon
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Airport shuttle fee: PHP 350 per vehicle (return)
  • Rollaway bed fee: PHP 850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Eurotel Naga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurotel Naga?

Self-parking is free at this property.

What time is check-in at Eurotel Naga?

Check-in begins at 1 PM.

What time is check-out at Eurotel Naga?

Checkout is at noon.

Does Eurotel Naga provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 350 per vehicle applies.

Where is Eurotel Naga located?

Located in the heart of Naga, this hotel is within a 15-minute walk of SM City Naga and Naga Metropolitan Cathedral. Robinsons Place Naga and Bicol Medical Center are also within 2 miles (3 km).

Eurotel Naga Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 23 out of 103 reviews
Rating 8 - Good. 41 out of 103 reviews
Rating 6 - Okay. 16 out of 103 reviews
Rating 4 - Poor. 13 out of 103 reviews
Rating 2 - Terrible. 10 out of 103 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020

4/10 Poor

MrJoeDoesAsia, Naga City

Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here numerous times... a new manager just took over and she runs this hotel horribly. She no longer allows any upgrades even for long time loyal guests! She has stopped a guest “laundry” service that was very appreciated in the past. Now, as of March 14, 2020, I see they have greatly increased their room prices!! At $24.00 the place was bearable, at $40.00 as it sits now, is a total ripoff!! Terrible food, old worn sheets with no mattress pad, disgusting!! For $40.00 starting price, I’d be looking elsewhere, I know I will!!
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dangerous place, stinking rooms, smells so bad after exit the lift going to your room, rooms stinks,no toilet papers, or tissue in the room, fire exit doors open so people can enter from the street without pass reception dangerous, inside the room is there warning, do not open the door before you know who is outside, we are I side the hotel crazy
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrid

There is only side street parking. It is in front of a congested marketplace. The neighborhood does not feel safe. The location does not have nearby restaurants. Try not to get run over if you do plan on looking for a place to eat. Worst hotel I've ever stayed in. Motel 8 is a 5 star compared to this place. Wifi is extremely week. You need to stay in the hallway of your room to access wifi intermittently.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent staff as they try here to please and all my request were immediately met. Property is old but it’s kept clean enough. It’s a $25.00 a night hotel and it’s good at that price. I stay here several times a year. Breakfast is fair but for free it’s eatable.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance smelled really bad but looked decent enough. The property as a whole was not as nice as expected. I booked 2 family suites and a studio. The family suites were ok. I ended up staying in the studio which was not up to par. I had to look at 4 rooms before I finally settled on one that was acceptable. By acceptable, I mean it had the least amount of black mold in the shower and lime scale on the shower head. Even then the sheets were stained and needed to be changed. But what got me the most was I got double-charged because the website glitches and booked me for the following day even though I made a same day reservation. I went back and forth with Travelocity and Eurotel and neither would offer me a refund, claiming they had to get approval from the other party all the while eating up my minutes on my international travel plan I paid extra for. And I was calling for over an hour and even went to the front desk and called in front of them. Needless to say, I am not staying here or using Travelocity to book accommodations especially when traveling abroad. You definitely get what you pay for. The breakfast was scant and poorly cooked as well. Worst customer service experience of my life!
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Really bad cleaning, no toilet paper, no safe working, tv remote control not working, arrogant staff. Stay away from this terrible place. We moved to The Crown Hotel, that hotel was worth the money.
Stayed 9 nights in Dec 2019

10/10 Excellent

lervy

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view on our room. The kindness of the staff. Near the market and city proper
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
AN OLD BUILDING SITUATED NEAR THE PUBLIC MARKET. GOOD LOCATION, GOOD FOOD AND VERY FRIENDLY TEAM.
Stayed 1 night in Oct 2019

4/10 Poor

JUAN CARLOS

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Boris, China

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room. Very nice view. It is not possible to adjust the A/C - it can be either on or off
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
The front desk got our breakfast orders wrong most days during our stay and when ordering room service, the food was underwhelming and overpriced for the quality. Some of the staff were very attentive and courteous, but other staff members appeared to not care at all about service. It was a reasonable place to stay due to short notice, but it would not be my first choice coming back to Naga.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointingly not clean!

It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a disgusting stay at this hotel.
Stayed 4 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointingly low standards of cleanliness!

It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a terrible stay at this hotel.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cheapest price.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naga trip

Well located. Awesome service. The Staff here are always ready to address any issues that may arise. Always smiling and professional. The policies have changed since my visit a year have changed and are not customer friendly.
Stayed 1 night in Mar 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relocation trip

The hotel is nicely located. The Staff is awesome. The policies have changed from my last visit and are not customer friendly. The staff does their best to cope with them. May think twice before I stay here again. The service is great as I mentioned before.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The room is clean, strong wifi, and the food is great, plenty of choices
Stayed 1 night in Feb 2019