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Castle at Kona Reef

On beach with outdoor pool, near Kailua Pier

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Beach/ocean view
Room
Bathroom
Room
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Dryer
  • Washer
  • Air conditioning
  • Outdoor space

Explore the area

Map
75-5888 Alii Dr, Kailua-Kona, HI, 96740
  • Kailua Pier
    ‪20 min walk‬
  • Kailua-Kona Wharf
    ‪2 min drive‬
  • Magic Sands Beach
    ‪6 min drive‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪19 min drive‬

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View all photos for Suite, 1 Bedroom, Ocean View

Room

Suite, 1 Bedroom, Ocean View

  • 59.00 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Room

Suite, 1 Bedroom, Oceanfront

  • 58.00 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Kailua-Kona

Located on the beach, Castle at Kona Reef is in Historic Kailua Village, a neighbourhood in Kailua-Kona. Hulihee Palace and Hulihe‘e Palace State Monument are cultural highlights, and some of the area's landmarks include Kailua Pier and Moku‘aikaua Church. KBXtreme and Kona Community Aquatic Center are also worth visiting. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Kailua Pier - 20 min walk - 1.7 km
  • Kailua-Kona Wharf - 2 min drive - 1.7 km
  • Kamakahonu Beach - 4 min drive - 2.4 km
  • Old Kona Airport State Recreation Area - 4 min drive - 2.8 km
  • Magic Sands Beach - 6 min drive - 4.5 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 19 min drive

Restaurants

  • ‪On The Rocks - ‬5 min walk
  • ‪Island Lava Java Kona - ‬8 min walk
  • ‪Laverne's Sports Bar - ‬7 min walk
  • ‪Gecko Girlz Shave Ice - ‬10 min walk
  • ‪Humpy's Big Island Alehouse - ‬7 min walk

About this property

Castle at Kona Reef

On beach with outdoor pool, near Kailua Pier
Guests at this beach condo building will appreciate convenient on-site amenities such as barbecue grills and a picnic area. Each condo provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a sofa bed. Weekly housekeeping is available.
Castle at Kona Reef offers 13 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and coffee/tea makers. Rooms open to furnished lanais. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. Flat-screen televisions come with cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Free WiFi

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 155 for 1-bedroom units and USD 225 for 2-bedroom units, valid for stays of 1-9 nights; USD 225 for 1-bedroom units and USD 250 for 2-bedroom units, valid for stays of 10 nights or more.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number No Registration ID

Frequently asked questions

Does Castle at Kona Reef have a pool?

Yes, this property has an outdoor pool.

Is Castle at Kona Reef pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle at Kona Reef?

This property doesn't offer parking.

What time is check-in at Castle at Kona Reef?

Check-in start time: 4:30 PM; check-in end time: midnight.

What time is check-out at Castle at Kona Reef?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Castle at Kona Reef located?

Located in Historic Kailua Village, this beachfront condo building is in the historical district and within 1 mi (2 km) of Honl's Beach and Kailua Pier. Kona Inn Shopping Village and St. Michael The Archangel Church are also within 15 minutes.

Castle at Kona Reef Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 171 out of 617 reviews
Rating 8 - Good. 229 out of 617 reviews
Rating 6 - Okay. 127 out of 617 reviews
Rating 4 - Poor. 55 out of 617 reviews
Rating 2 - Terrible. 35 out of 617 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.0/10

Check-in

7.4/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

8/10 Good

Wayne

Liked: Communication
Easy access
Stayed 3 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, amenities, communication
We like that this was right beside Honl beach which we had a lovely view of. We loved where the pool was as well as it face the ocean with beautiful sunset views. The suite was big and comfortable with sufficient amenities. However one of the bifold doors was broken and completely off the hinges. I reported this but no one came to inspect or repair it. Also the bedroom had no curtains or blinds on the window and there was no sac in the bedroom either.
Stayed 4 nights in Oct 2024

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property that is very conveniently located in Kona. The condo rental had everything needed and the covered parking was great. Owner was prompt in responding when there was an issue with the code to get in. A nice little beach next door although it seems to be an overnight homeless sleeping area. We didnt have any safety issues that came from that though. Would stay again if back in Kona.
Stayed 5 nights in Sep 2024

8/10 Good

Nicola Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything! Wonderful view. Great pool. Clean and comfortable. Would stay again.
Stayed 6 nights in Aug 2024

6/10 Okay

Jamie

Liked: Cleanliness
Disliked: Communication
I enjoyed the proximity to the beach and Kona, both were very walkable.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Disliked: Communication

Great location! Terrible check in and poor unit

“Remote host” could not find our reservation. Sent wrong room number. Walked back and forth on the property WITH LUGGAGE until Hotels.com reached owner for right room. Unit needs attention. Dirty fan in bedroom, curtains torn mostly due to window installation not completed. Location of final unit was amazing but unit needs about a weeks worth of work, replace curtains and updating. See images attached.
Dirty fan. Never cleaned since installed.
Dirty fan. Never cleaned since installed.
Dirty fan. Never cleaned since installed.
Dirty fan. Never cleaned since installed.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kristi

Disliked: Cleanliness, property conditions & facilities, communication
This was a DEVASTATING experience for me and my daughter as we travelled all the way from WI and arrived to a room that was not even cleaned and disgusting. We spent our first night buying cleaning supplies and disinfecting the place, including washing the sheets, as the manager told me they could not send housekeeping until the next morning. They have promised to refund me one night stay and cleaning supplies, of which I still have not seen this refund. We wanted to stay somewhere else but last minute notice of 5 nights in Kona was difficult to find. So devastating and disappointing. DON'T STAY HERE!
Stayed 5 nights in Aug 2024

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
This property was amazing, near beach view is something out of a commercial. I love the beach view during the day. It has everything you need when you travel with your family. Something’s do need some upgrades like the washer and dryer and the ceiling fan that was not working properly and some new curtains, but overall great stay. Parking was a breeze, they even allowed us to stay a few more hours past check out time for no extra charge. 4.5 stars.
Stayed 5 nights in Jul 2024

8/10 Good

Dale

Liked: Cleanliness, room comfort, communication

Relaxing, nice and quiet

It was so peaceful and relaxing. Beach was right outside our lanai. Nice and quiet and clean. Definitely would go back … tomorrow!
Stayed 2 nights in Jul 2024

8/10 Good

Terry Leon

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Jun 2024

10/10 Excellent

Bonny Fay

Liked: Cleanliness, amenities, property conditions & facilities, communication
You have a beach right out your back door!! What a wonderful way to wake up!! Very clean and quite place to spend away. Unit was stocked with everything but spices, salt & pepper and a broom. We really enjoyed this unit!
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location, property was clean and nice!
Stayed 6 nights in Jun 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, room comfort, communication

Don’t waste your money

TERRIBLE !!! Don’t waste your money WiFi don’t work Dirty linen No office staff on site No one calls your back Dirty towels Ad says welcome kit with supplies no supplies were given to us
Stayed 2 nights in Jun 2024

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities, communication
Stayed 10 nights in Apr 2024

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities, communication
This was our second time staying at the Kona Castle Reef . This oceanfront unit was comfortable, tidy and an excellent layout. Some of the lighting fixtures seemed dated and Could use replacement . Having the bbq’s there as an alternative cooking option was fantastic. We can’t wait to visit again next year and hopefully secure the same unit as we did this time .
Stayed 7 nights in Mar 2024

6/10 Okay

Ismael Jr

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice location and the place was amazing!
Stayed 6 nights in Aug 2023

6/10 Okay

Kathy

Liked: Cleanliness
Condo unit needed some maintenance before check in Bedside lampshade broken and left ( with pieces) in bedroom . Louvre doors enclosing laundry machines broken and wooden slats left laying inside the Cupboard .Parking pass was to be left in unit for new customer but no parking pass was found. We ended up writing our info on a piece of paper and placing that on the dashboard .
Stayed 5 nights in Mar 2023

2/10 Terrible

Timothy

Disliked: Cleanliness, room comfort, communication

Held Our Room Ransom Through Hidden Fees

HIDDEN FEES! After paying in full prior to our trip through Hotels.com, we received an email from the management company 6 hours before our check in (while we were still on the plane to Hawaii) that we had an outstanding balance of $312.00, which was more than the price of a one night stay. When we landed and I was able to call, they claimed it was a cleaning fee and we would not receive our check in information until it was paid. Seeing as our only other option was to desperately find a new place, we paid the ransom. I called the manager about this fee, who said these fees were disclosed earlier. When I sent her my Hotels.com receipt stating my whole stay had already been paid for, along with her management company’s message via Hotels.com that never stated any price on these hidden fees, she went silent and refused to answer our calls or respond back to our multiple voicemails. She could not point out anywhere in the contract where these high fees would be charged. As for the “cleaning fee”, the floors were absolutely filthy when we arrived, with the bottoms of our feet turning black within seconds of entering the unit and removing our shoes. The only cleaning received during our three nights came after we left. The closet door to the washing machine was also busted through. This company was completely dishonest about the costs and I would urge anyone looking to book this place to reconsider.
Stayed 3 nights in Mar 2023

8/10 Good

Lisa Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was pleasant! Coffee pot was old and shower in bedroom was not so great. Not enough hit water and the half shower door made for a messy, cold shower.

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay there, comfy bed nice well stocked kitchen

4/10 Poor

Henry

Disliked: Cleanliness, room comfort
I was very disappointed in the unit we booked. The resort was beautiful, and well maintained. The unit we stayed in was filthy. It was very out dated. The air conditioning unit was in the living room, but the air didn't make it back to the bedroom, which made for very uncomfortable sleeping. There was a hide a bed in the living room, but it was broken so we couldn't sleep on it, and really just a piece of crap. The matress pad that was on the matress had several pee stains on it. The recliner in the living room was broken, so it didn't recline, and it had a horrible odor. My wife had to clean the bathtub because there was soap scum, and as she put it, absolutely gross. The only good thing about this place was the location, and the view. Very central to most places. You could walk to the shop's and restaurants. The patio outside our unit had a beautiful view of the water, and right next to a very small beach. If it weren't for these two things things, location, and the resort itself, i would give this place a below 1 rating if there was one. It was clearly not taken care of, and the owner obviously doesn't care!!
Stayed 4 nights in Oct 2022

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, communication
1/2 mile from downtown Kona. Easy parking Great air conditioning
Stayed 6 nights in Sep 2022

10/10 Excellent

Robert Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property and unit were very nice. Very comfortable and clean..everything you need for going to the beach was suppied in the room,except a surf board! Lol! It was a little confusing finding the condo at first. It is on the same complex as Kona Reef condos but is called Castle Kona Reef condo when I booked..It wasn't clear it was the same place. Other than that, it was a great place to stay. Onsite parking in garage was awesome!
Stayed 6 nights in Sep 2022