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Casabella Art/Boutique Hotel

On beach with outdoor pool for sandy fun near Veracruz Aquarium

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Photo gallery for Casabella Art/Boutique Hotel

Front of property
Beach
Exterior
Beach/ocean view
Reception

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Room service
  • Outdoor space
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
  • Place, Veracruz Aquarium
  • Place, Plaza Las Americas Shopping Mall
  • Place, World Trade Center Veracruz
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)

Choose your unit

View all photos for Premium Studio Suite, City View

Room

Premium Studio Suite, City View

  • 496 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Double Room, Ocean View

View from room

Premium Double Room, Ocean View

  • 496 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Triple Room, Multiple Beds

Room

Standard Triple Room, Multiple Beds

  • 495 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the area

Boca del Río

Located in Boca del Río, Casabella Art/Boutique Hotel is in the business district and on the beach. Zócalo and San Juan de Ulua Castle are notable landmarks, and the area's natural beauty can be seen at Mocambo Beach. Don't miss out on a visit to Veracruz Aquarium.
View more Aparthotels in Boca del RíoOpens in a new window

What's nearby

  • Veracruz Aquarium - 10 min drive - 3.0 km
  • Plaza Las Americas Shopping Mall - 10 min drive - 4.1 km
  • World Trade Center Veracruz - 11 min drive - 4.1 km
  • Veracruz Harbour - 13 min drive - 4.8 km
  • Mocambo Beach - 13 min drive - 5.2 km

Getting around

  • Veracruz Central Station - 15 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Mr. Pampas Veracruz - ‬5 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk
  • ‪Hotel Lois - ‬2 min walk
  • ‪El Muelle Del Bule-bar - ‬3 min walk
  • ‪Corazón De Amaranto - ‬4 min walk

About this property

Casabella Art/Boutique Hotel

On beach with outdoor pool for sandy fun near Veracruz Aquarium
Along with an outdoor pool, this smoke-free aparthotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a banquet hall. Each apartment boasts a heated floor and offers free WiFi and a plasma TV. Additional amenities include room service, a ceiling fan and a shower.
Casabella Art/Boutique Hotel offers 24 air-conditioned accommodations with free toiletries and a ceiling fan. 32-inch plasma televisions come with cable channels. Bathrooms include a shower.

This Boca del Río aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Pet-friendly
Free WiFi
Air conditioning
Outdoor space
24/7 front desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 400 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 400 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Casabella Art/Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Casabella Art/Boutique Hotel pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of MXN 400 per pet, per day. Service animals are exempt from fees.

How much is parking at Casabella Art/Boutique Hotel?

Limited spots are available.

What time is check-in at Casabella Art/Boutique Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Casabella Art/Boutique Hotel?

Checkout is at noon.

Where is Casabella Art/Boutique Hotel located?

Nestled on the beach, this Boca del Río aparthotel is within 3 mi (5 km) of Veracruz Aquarium, Veracruz Wax Museum and Plaza Las Americas Shopping Mall. Malecón de Veracruz and World Trade Center Veracruz are also within 3 mi (5 km).

Reviews

Casabella Art/Boutique Hotel Reviews

5.0

6.0/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

5.8/10

Communication
Rating 10 - Excellent. 5 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 16 out of 36 reviews

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
El hotel es horribles
Stayed 2 nights in May 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Mi peor experiencia en hoteles, a continuación razones: Sábanas rotas, wifi inestable, toallas de baño sucias (amarillas) y deshilachadas, regadera (no salía agua caliente y no cerraba puerta del baño), puerta de habitación complicada de abrir (aplicar fuerza para abrirla), elevador no abre completo, aunado a esto, no hubo preocupación por parte del servicio. Por último, las fotos publicadas no coinciden en nada con las habitaciones (instalaciones viejas y descuidadas, sillones muy viejos al igual que la cama y accesorios), no se dejen engañar, ni la recepción se parece a la foto del portal
Stayed 4 nights in Apr 2025

10/10 Excellent

Porfirio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente servicio
Stayed 1 night in Feb 2025

6/10 Okay

Michel

Disliked: Cleanliness, property conditions & facilities
Very old hotel needs rénovations asap
Stayed 2 nights in Jan 2025

2/10 Terrible

Mario Alberto

Liked: Communication
Disliked: Cleanliness, room comfort

Lugar asqueroso

Hotel asqueroso. Había hasta cucarachas
Stayed 2 nights in Jun 2024

8/10 Good

SHARON MAYTE

Liked: Cleanliness, communication
El personal muy amable y atento, habitaciones amplias… sin embargo no había agua caliente ni servía el aire acondicionado
Stayed 2 nights in Apr 2024

2/10 Terrible

Mario

Disliked: Cleanliness, room comfort, communication

Cambiarle las estrellas al lugar

Pésimo lugar, se encuentra muy deteriorado en sus habitaciones puertas , baños humedad malas condiciones , no es hotel de 3 estrellas parece de 1 muy caro para lo que es.
Stayed 1 night in Feb 2024

2/10 Terrible

Jimena

horrible
Stayed 2 nights in Dec 2023

8/10 Good

Miguel Ángel

Liked: Amenities, communication
Tiene partes en mal estado o descuidadas
Stayed 1 night in Dec 2023

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities, communication
Muy sucia y me cobraron doble
Stayed 1 night in Dec 2023

2/10 Terrible

Javier

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Toda la noche se escuchaban ruidos de moto y no pude dormir, el hotel esta muy mal mantenido. Lo ùnico positivo fue la amabilidad del staff. Querüian hacer un cargo de 400 pesos extras por la mascota aunque no estipularon esos cargos en la pagina de expedia
Stayed 1 night in Oct 2023

2/10 Terrible

Job

Disliked: Property conditions & facilities, communication
Sin telefono sin ascensor etc etc solo agua caliente hirviendo bye
Stayed 1 night in Oct 2023

2/10 Terrible

JORGE

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Las instalaciones no son como de ve en las imágenes
Stayed 1 night in Sep 2023

2/10 Terrible

Giovanni

Disliked: Cleanliness, property conditions & facilities, communication
No hay elevador y asi te hecen subir al 5°pizo, se termina el agua para bañar, no tienen para planchar, no tienen telefono para servicio, no sirven los televisores, etc.
Stayed 2 nights in Sep 2023

4/10 Poor

Roberto A

Disliked: Property conditions & facilities, communication
Que está frente a la playa
Stayed 1 night in Nov 2022

2/10 Terrible

RODOLFO

caso de robo

llegamos al hotel , nos enviaron a unas cuadras al estacionamiento y ahi trataron de robarnos y ya no pudimos presentanos al hotel por seguridad
Stayed 2 nights in Nov 2021

2/10 Terrible

ARTURO GARCIA

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No respetaron mi reservación. No servía el clima en la habitación. En general todo el inmueble está en deplorables condiciones. El ascensor se descompuso. Los empleados cordiales, pero apenados por la situación. No depende de ellos.
Stayed 1 night in Nov 2021

4/10 Poor

Erika Paola

Disliked: Room comfort, communication

Instalaciones malas

No servia el elevador, no servía el agua caliente del hotel había que estar regulando, cuando llegue no había agua, no tienen teléfono para llamar a recepción, me dieron una habitación que no era l reservada, no había servicio de comedor para desayuno, trataron que la estancia fuera agradable pero creo el hotel no está en condiciones de acuerdo al precio
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

pesimo no tuvimos ni lo básico

no nos gusto para nada, no es hotel boutique , no tiene ni agua caliente y la dirección si la buscas desde el Google maps te lleva a un destino que no tiene nada que ver!

6/10 Okay

Daniel

COMENTARIOS

FUE AGRADABLE, SIN EMBARGO NO ME GUSTO QUE HAY QUE BAJAR DEL CARRO A LA RECEPCION PARA QUE ABRAN EL ESTACIONAMIENTO, FUI CON MIS DOS HIJOS Y LA CAMARSITA TODOS LOS DIAS SOLO DEJO DOS TOALLAS, TUVE QUE LLAMAR DIARIO PARA QUE SUBIERAN LA FALTANTE, Y EL AGUA CASI DIARIO ESTABA FRIA, HABIA QUE LLAMAR A RECEPCION Y ESPERAR 10 MIN. PARA TENER AGUA CALIENTE

8/10 Good

Abraham, Distrito Federal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Casabella

Buen hotel, solo que no tiene restaurante...La pasamos muy bien mis amigos y yo. El servicio es excelente y los cuartos limpios. Muy recomendable.

4/10 Poor

Tato, Puebla

Liked: Cleanliness, room comfort
Disliked: Staff & service

Muchas expectativas, realidad dejo que desear

Llegamos al hotel a las 18:00 con reservación hecha, no nos dieron habitación hasta 40 minutos después ya que no estaban limpias, (con reservación asegurada tienen que prever eso), al día siguiente nos hizo falta una toalla, nos respondieron que hasta que llegara la responsable, no es hotel boutique, su estacionamiento requiere de dar la vuelta por unas calles y para entrar o salir hay que avisar para que abran el portón (y dar la vuelta para el estacionamiento).

2/10 Terrible

LEON, df

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

sin elevador

Nos pusieron en el piso 6 y no funcionó nunca elevador. Tuvimos que subir bajar nuestro equipaje nosotros.

2/10 Terrible

Jorge, S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vayan

Simplemente no respetaron la reservación, a pesar de estar pagado. Pésima atención.

6/10 Okay

arturo, Colima

Liked: Cleanliness, staff & service, room comfort

OK ubicación y amplio cuarto, necesita mejorar....

Excelente ubicación, cuartos muy amplios para familias con niños. Limpio y con buen estacionamiento. Necesita mejorar baño y los AC.