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Aventura Mexicana

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Photo gallery for Aventura Mexicana

Outdoor pool
Reception
Parking
Interior detail
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

Map
Ave. 10 y Calle 24, Playa Del Carmen, Quintana Roo, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪19 min walk‬

Rooms & beds

Spaces

Number of living rooms
Garden

View all photos for Jr Suite Pool/Garden View

Living area

Jr Suite Pool/Garden View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Street View

Room

Deluxe Double Street View

  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Room

Deluxe Room, 1 King Bed, Pool View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Delux Double Pool/Garden View

Room

Delux Double Pool/Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Playa del Carmen

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Aventura Mexicana is in a shopping district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Travelling with kids? Consider Xaman Ha Aviary and Temazcal Natura. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk

About this property

Aventura Mexicana

Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Mediterranean hotel include complimentary wireless Internet access, concierge services, and a picnic area.. Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Planning an event in Playa del Carmen? This hotel features 1000 square feet (93 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: MXN 2682 per vehicle (roundtrip, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 8:00 AM to 11:00 PM. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers an aduls only area and a family area. . Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Languages

English, Spanish

Amenities

Pool
Breakfast included
Spa
Parking included
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

No pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Airport shuttle fee: MXN 2682 per vehicle (return, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an aduls only area and a family area.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool

Frequently asked questions

Does Aventura Mexicana have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 11:00 PM.

Is Aventura Mexicana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aventura Mexicana?

Self-parking is free at this property.

What time is check-in at Aventura Mexicana?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Aventura Mexicana?

Checkout is at 11 AM.

Does Aventura Mexicana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2682 per vehicle applies.

Where is Aventura Mexicana located?

This family-friendly Playa del Carmen hotel is located in a shopping district, within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Aventura Mexicana Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Stayed 5 nights in Feb 2023

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 5 days. Since our arrival their yard stole my heart. It is beautiful, like an oasis, quiet and a good place to relax since they have 2 pools on the property. The room was a bit odd to me since the bathroom didn't have a door so it was like an open space, but overall i liked it and i was very impressed by the cleanliness of it and also the towel folding that the housekeeping does. The hotel is very close to 5th ave where you can find a lot of places to eat and also to the beach, only a few minutes away. We did the mistake of renting a car wich i wouldn't really recommend since there are a lot of oxxo and 7 eleven around and just a few parking spots in front of the hotel (we ve been told that if those spots are occupied we have to park on the street where you have to pay wich i assume its the case during season). The staff was very nice and helpful and we had no issues with hot water, wich i read it was a problem with in other hotels. We will definitely stay there again and i highly recommend this place!
Stayed 5 nights in Apr 2023

6/10 Okay

Dianilda

Liked: Cleanliness, staff & service
Disliked: Amenities
Pasamos 10 noches en este hotel, no nos encanto pero tampoco nos desencanto. Desafortunadamente La habitacion que nos dieron no tenia nevera, cosa que no lo esperábamos, tampoco tenia plancha, por suerte un amable empleado nos presto una plancha. en las tardes esta un muchacho muy amable y servicial en el lobby. La piscina no la vi muy limpia y desafortunadamente tampoco vi que la limpiaran. En conclusión no esta mal el hotel para el precio que se paga.

10/10 Excellent

Aleksejs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for 8 nights, our first time traveling to Mexico together. The hotel is beautifully designed with an open layout that has it feel almost like a mini all inclusive resort. Having both a Family and Adult designated pool allowed us to enjoy the water every single day without any noise complaints or overcrowding. The staff was extremely pleasant and super helpful every step of the way. In fact, shortly after arriving and being shown to our room, we noticed the AC unit was no longer working and the temperature of our room began to climb rapidly. When a short inspection yielded no solution, the staff at Aventura happily moved us and our belongings to a new room with an even better view of the pool / outdoor dining area, promptly and free of charge. Turndown/cleaning services were optional each day, while fresh towels for the pool/tanning were easily accessible at the front desk, anytime we needed them! We absolutely loved starting each day with the free continental breakfast, which included delicious orange juice, fresh coffee, two slices of toast with your choice of jam or margarine, as well as a variety plate of super fresh fruit. With how hot and humid Playa Del Carmen gets, this light and healthy breakfast option was perfect to begin the day with. Only complaint was the nightlife noise of 5th Ave (Senior Frogs namely) and the early AM noise of Evolve Fitness across the street. Bring earplugs and you'll be just fine! 10/10 would come back!
Stayed 8 nights in Apr 2023

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y bonito. Está limpio y el personal con Excelente disposición y buena actitud. En general muy buena opción!
Stayed 2 nights in Apr 2023

4/10 Poor

ALI REZA

Disliked: Staff & service, amenities, property conditions & facilities
many issues: 1- Breakfast is a JOKE. No egg..No sausage...just fruit and choice of juice or coffee 2 toast breads and small Butter/Jam. 2- old fashion rooms with a very old & rustic safe-box...there was no kind of electronic/modern safe-box. so in case we lost the key we signed a paper to pay for it:) I think my grandpa did same thing when he was on trips in 70s. 3- Hotel claimed breakfast provided by a restaurant next to them...however we booked this hotel since it is saying "Breakfast "included : so the rating should be also for the hotel. 4- very low light room. 5- Internet was very bad and slow. However 6- have a good access to 5th avenue Soriana supermarket. 7- room was spacious.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2023

10/10 Excellent

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Gracias por todo. Todo el/la personal del hotel es súper amable y dispuesto a ayudar con todo.
Stayed 4 nights in Apr 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everything but far enough away so as to feel secluded.
Stayed 5 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freaky Ticky was the best
Stayed 7 nights in Mar 2023

10/10 Excellent

Zurama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very close to Quinta avenida. Friendly staff. Convenient location. Felt comfortable to stay at this place. I would stay again in the future
Stayed 4 nights in Mar 2023

8/10 Good

Kharee

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a niche spot with beautiful greenery, but it is awkwardly placed in the city so you can hear live performances at night if you’re by the street. The free breakfast is very nice and fresh (fruit, toast, and juice, coffee, or tea). They give you a free beach towel as well. There is no iron or anything so bring a steamer. The water in the shower and sink gets hot too and I’ve heard not all properties get hot water. Staff is incredibly nice, especially if you make an effort to speak Spanish :)
Stayed 5 nights in Mar 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquille
Stayed 2 nights in Mar 2023

8/10 Good

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien , pero me parece precio alto para las amenidades del hotel . En el restaurant fatal . La atención del personal pésima . Lo peor es que te hacen sentir mal ya que a los huéspedes extranjeros los tratan diferente … me parece que la actitud de servicio debería ser en general y no por creer que el turismo local no lo merece 👎👎
Stayed 2 nights in Mar 2023

8/10 Good

Lydia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard at Aventura Mexican is an oasis amidst a busy and often boisterous area. After walking and beach hopping all day, it was heavenly to return to the hotel for a swim in a lush and calming environment. Abraham and Pedro are wonderful servers at the bar, Rosy was always pleasant as our room cleaner; and the front desk staff were also pleasant and helpful. The only unfavourable moments were on the last two mornings of our stay being woken up and disturbed throughout the day by two perpetually drunk and loud guests- a couple. There was no need for them to be wasted at 7:45 am outside on the lounge chairs, walking up guests. I hope someone addressed this if it persisted. Food at the Freaky Tiki was excellent, but the coffee could use improvement, however the cocktails were on point! We loved this place and would recommend it to others. The wifi worked well and it was a nice surprise to have Netflix and Amazon on the room tv. Extra towel bars to dry towels and clothes in the bathroom would be helpful. Bed is also very comfortable. Thank you for creating such a beautiful place! Hasta Pronto!
Stayed 6 nights in Mar 2023

10/10 Excellent

Adeel

Stayed 4 nights in Mar 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service
We requested 2 cribs but when we arrived they had none left. Otherwise lovely stay!
Stayed 1 night in Mar 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with very friendly, helpful staff. Hotel was very clean and central to everything. Would definitely stay there again.
Stayed 10 nights in Mar 2023

8/10 Good

Neda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great.Lots of rezstaurants, cute shops and the beach was great.
Stayed 1 night in Mar 2023

10/10 Excellent

Mohja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, the garden was gorgeous and room was very nice. Close to the beach, the breakfast was bare bones but I didnt mind as I can eat at other nearby places. I cant wait to return and stay here as the price is reasonable and slept very comfortably.

8/10 Good

Amy Almeida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis in the heart of Playa. Considering how busy the area is, the property is quiet and peaceful. While the facility is older, it is very well kept and very clean. The staff is friendly, and the attached restaurant is a great spot for food at the end of a long day. The shower was hot, with great water pressure. So nice after a long day of walking.
Stayed 4 nights in Feb 2023

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were clean and well maintained. Simple continental breakfast was included. The staff was very friendly and helpful. Traveled with my 12 and 17 year old. They both loved it. The only downside was the hot tub heater wasn’t working while we were there. The pools were clean and the kids enjoyed them. Steps from restaurants and minutes from the well maintained beach. Would definitely stay again!!
Stayed 4 nights in Feb 2023

10/10 Excellent

Francisco Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff extremely friendly, will come back no doubt highly recomended !!
Stayed 9 nights in Feb 2023