Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Exterior
Outdoor pool
Front of property – evening/night
Room
Breakfast area

Reviews

9.4 out of 10, Loved by Guests

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Spa
S$220
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Changkat Bukit Bintang
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Choose your unit

Suite, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom (1 King Bed)

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 Bedroom

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kuala Lumpur

Near a metro station, Pan Pacific Serviced Suites Kuala Lumpur is in Bukit Bintang, a neighbourhood in Kuala Lumpur with good shopping. Berjaya Times Square and Jalan Alor are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting.

What's nearby

  • Lot 10 Shopping Centre - 2 min walk - 0.2 km
  • Changkat Bukit Bintang - 3 min walk - 0.3 km
  • Berjaya Times Square - 5 min walk - 0.5 km
  • Jalan Alor - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Auntie Anne's - ‬4 min walk
  • ‪The Lemon Tree - ‬2 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and massage/treatment rooms are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, an oven and a microwave. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 55-cm Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
St. Gregory has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.

Amenities

Pool
Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self-parking is available for MYR 2.20 per night. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Checkout is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 10-minute walk of Lot 10 Shopping Centre, Berjaya Times Square, and Jalan Alor. KLCC Park and Petronas Twin Towers are also within 1 mile (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 156 out of 214 reviews
Rating 8 - Good. 43 out of 214 reviews
Rating 6 - Okay. 9 out of 214 reviews
Rating 4 - Poor. 0 out of 214 reviews
Rating 2 - Terrible. 6 out of 214 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.2/10

Communication

Reviews

8/10 Good

peter

Liked: Cleanliness, room comfort, communication
Nice hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sensational hotel - perfect location for KL. Central to so many different shopping and dining areas. The hotel and staff were great, and loved the rooftop pool at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zhelun

Liked: Cleanliness, property conditions & facilities, communication
I will recommend this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Riyaz

Liked: Cleanliness, room comfort, communication

Great hotel in a great location

Great hotel, as advertised. Friendly, hard-working staff. Excellent location. Enjoyed the breakfast.
Stayed 5 nights in Jul 2025

8/10 Good

Calvin Mang Yau

Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucien De

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay I have to say. Check in was chaotic and should be improved. Hotel sent a basket of fruit as an apology. Staff excellent. Great area to stay. Would definitely return.
Stayed 7 nights in Aug 2025

10/10 Excellent

Chantale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in May 2025

8/10 Good

RICHARD LEE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights here. Really nice modern rooms and friendly polite staff. Only bad thing is the wifi only puts out 30mbps. Highly recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, room comfort, communication
Wonderful location! Great service and well kept property.
Stayed 2 nights in Jun 2025

8/10 Good

Mr Chanu

Liked: Cleanliness, amenities, property conditions & facilities
It’s been a excellent stay
Stayed 5 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The Pan Pacific in KL was excellent, the facilities were very nice and the breakfast and bed were outstanding. I recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Takano

Liked: Cleanliness, property conditions & facilities, communication
Every thing is perfect. clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Onel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel. Fast elevator. Good breakfast. It’s great have a washer and dryer in the room. Suites are great.
Stayed 3 nights in Jun 2025

10/10 Excellent

ZAINAH

Liked: Cleanliness, room comfort, communication
Front desk staff name Ummi is pleasant and always smile t
Stayed 3 nights in Jul 2025

8/10 Good

Dermot

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really comfortable and great location, loved level 25
Stayed 2 nights in Apr 2025

10/10 Excellent

Surendra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customer service
Stayed 3 nights in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, room comfort, communication

Great accommodations in ideal spot in KL

Very nicely appointed suites that are comfortable and well maintained. Great location within KL. Hotel staff were very nice and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Troung

Liked: Cleanliness, room comfort, communication

Excellent accommodation

Staff were really helpful, friendly and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities
Building facilities were great, the staff were friendly, and the breakfast was lovely. The views were perfect. Rooms were very spacious. They were always able to accommodate your requests.
Stayed 7 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to stay while exploring KL. The rooms are modern, clean and spacious. Amenities in room included washer and dryer. We booked the 2 bedroom 2 bath suite, perfect for a family of four. Everything you need within walking distance - Sungei Plaza, Pavillion, night market.
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for everything. Great helpful friendly staff.
Stayed 10 nights in Mar 2025

10/10 Excellent

SHER MALOOK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy parking
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Usually a review has pros and cons. I can’t find a single flaw with this hotel. Service was excellent all the way from check in to check out. The location is ideal for a city. Real in KL.
Stayed 2 nights in May 2025