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Oriental Riverside Hotel Shanghai

Hotel with a full-service spa, near The Bund

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Photo gallery for Oriental Riverside Hotel Shanghai

Exterior
Pool
View from room
Lobby
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View in a map
No.2727, Riverside Avenue, Shanghai, PVG, 200120
  • Oriental Pearl Tower
    ‪3 min walk‬
  • The Bund
    ‪7 min walk‬
  • Nanjing Road Shopping District
    ‪1 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden
Price is avg per night

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About the area

Shanghai

Located in Downtown Shanghai, a neighbourhood in Shanghai, Oriental Riverside Hotel Shanghai is near a metro station. Nanjing Road Shopping District and Xintiandi Style Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Disneyland©. Shanghai Science and Technology Museum and Shanghai Natural History Museum are also worth visiting.

What's nearby

  • Oriental Pearl Tower - 3 min walk - 0.3 km
  • The Bund - 7 min walk - 0.6 km
  • Shanghai Tower - 16 min walk - 1.4 km
  • Nanjing Road Shopping District - 1 min drive - 0.7 km
  • Yu Garden - 2 min drive - 2.2 km

Getting around

  • Lujiazui Station - 1 min walk
  • Shanghai South Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Morton's The Steakhouse - ‬1 min walk
  • ‪Sproutworks (豆苗工坊) - ‬4 min walk
  • ‪Scena - ‬1 min walk
  • ‪The Ritz-Carlton Club Lounge - ‬1 min walk
  • ‪Lei Garden (利苑) - ‬1 min walk

About this property

Oriental Riverside Hotel Shanghai

Hotel with a full-service spa, near The Bund
A full-service spa, a restaurant and a health club are available at this hotel. Self parking is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Oriental Riverside Hotel Shanghai offers 136 accommodations with minibars and a safe. Premium digital televisions are provided.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Amenities

Spa
Parking included
Restaurant
Air conditioning
Gym
Breakfast available

House Rules

Check in after 2:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Fee for full breakfast: from approximately CNY 200 per person
  • Airport shuttle fee: CNY 600 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Oriental Riverside Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oriental Riverside Hotel Shanghai?

Self-parking is free at this property.

What time is check-in at Oriental Riverside Hotel Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Oriental Riverside Hotel Shanghai?

Checkout is at noon.

Does Oriental Riverside Hotel Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per person applies.

Where is Oriental Riverside Hotel Shanghai located?

Located in Downtown Shanghai, this spa hotel is within a 15-minute walk of Shanghai Municipal History Museum, The Bund and Oriental Pearl Tower. Nanjing Road Shopping District and People's Square are also within 3 miles (5 km). Lujiazui Station is only a 2-minute walk and South Pudong Road Station is 16 minutes.

Oriental Riverside Hotel Shanghai Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 172 out of 388 reviews
Rating 8 - Good. 152 out of 388 reviews
Rating 6 - Okay. 42 out of 388 reviews
Rating 4 - Poor. 12 out of 388 reviews
Rating 2 - Terrible. 10 out of 388 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Subhrendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Excellent location, overlooking the river. Rooms well kept. Really good service, professional and helpful.
Stayed 2 nights in Jun 2023

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置理想，房間夠大，企理，早餐質素普通。
Stayed 3 nights in Apr 2025

6/10 Okay

Lindsay

Liked: Cleanliness
Disliked: Staff & service

Great location - Other parts just okay

The check in staff for us didn’t give the most warm welcome and limited information. We weren’t told about the gym or wifi - and that is normally pretty standard welcome info to be shared. The room temperature was constantly tough to balance - it was 24.5 degrees and wouldn’t go down beyond 23. This was my room and my colleagues. If you are sensitive to the smell of cigarettes these rooms, though now are non smoking , you can tell allowed smoking before. The breakfast is okay - a great view but staff don’t seat you - you find a table yourself and even get your own coffee. Also read the fine print as I got breakfast included with my stay but the check in member told me I only get breakfast for one day. Never had that before. Honestly the best part of this was the location - right along the bund and close to the needle, shopping and outdoor restaurants. The cleaning staff are very attentive and excellent. The front desk staff could be nicer and more welcoming.
Stayed 3 nights in Mar 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

LEO, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast View Location are excellent But compare to other hotel's suite room a little bit old facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

HOJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전망은 좋습니다. 전에도 숙박했었는데 큰방의 전망이 훨씬 더 좋았습니다. 교통도 좋았습니다. 택시 잡기는 약간 시간이 걸린듯 합니다. 푸동 부근 주위 관광 하기에 딱 좋은 곳입니다. 주변 마트도 바로 근처에 있습니다.
Stayed 6 nights in Jan 2020

10/10 Excellent

Ki Ouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굳굳

좋아요
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 편의점이 없어 불편하였지만 방의크기나 직원들의 친절하였습니다! 그리고 뷰도 너무 좋았습니다.
Stayed 2 nights in Nov 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Good place to stay

I stay here once a year, as it is attached to the Shanghai convention center. The hotel is nice and close to many restaurants and attractions. There is nothing outstanding about the hotel other than location.
Stayed 4 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 day Business Trip

1st rate service, excellent location and spotless Rooms are spacious and very clean. everything works well, superior facilities. Breakfast is very expensive ($40 USD), so try for a rate with this included
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Grrat hotel, perfect location, friendly staff very good service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

All that glitters isn’t gold

The hotel was very nice with updated facilities, but the service wasn’t the best. When we checked in, they told us we wouldn’t be able to leave our room between 3-9pm, so we opted into leaving in the afternoon and coming back at night. This was an inconvenience and the staff didn’t speak English, and they didn’t bother to use a translator, so we were never told why we couldn’t leave/enter. There was only one entrance, so we had to go around the entire hotel if we were walking along the Bund. As for their facilities, the staff yelled at us because we didn’t have swim caps and didn’t allow us to use or dip our feet into the water. They didn’t have or sell any extras, so it wasn’t a huge wonder as to why the pool was empty. There weren’t a lot of restaurants around the area and everything that was around had inflated prices since it was a touristy area. Overall, it felt like they had too many rules in place and weren’t very accommodating to American/English-speaking tourists.
Stayed 4 nights in Nov 2019

6/10 Okay

Alan

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

hyuntae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

여기다 여기

매우 만족
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足です

地下鉄の駅からは結構歩きますが、場所的には良いところでした。 ホテルを出るとすぐに遊歩道。また、川の対岸に渡るトラム(?)の駅も目の前。 食事は歩いてちょっといったところにあるモールで済ませることが多かったです。
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
地下鉄に近くて観光に便利
Stayed 1 night in Jun 2019

8/10 Good

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one day

Excellent
Stayed 1 night in May 2019

10/10 Excellent

Jee Loon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

I always enter a hotel with low expectations as photos on website are not usually what they really are. Guess what? This hotel is better in person than in the photos! I chose a Bund view room and was amazed by the beautiful sight from my bed and bathtub. I totally could have spent my whole day in instead of sightseeing LOL. The bathroom is open concept and gorgeous, although the sliding door is still quite see-through, so choose your room-mate wisely ;) The location is great - walking distance to metro (line 2) and malls with a wide choice of food. Wifi is available although the description here says wired internet. TV was ok but signal was lost intermittently. Very importantly, it's actually right beside the Oriental Pearl Tower and not along the Bund - hotels.com should really fix this. Overall, a wonderful experience. Kudos to the friendly and attentive staff!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally pleasant except the noise

Got a free upgrade. However, a construction site is right across the street. Loud noise can be heard in the very EARLY morning. Thanks to my jet lag. I was still able to manage a few hours' sleep.
Stayed 1 night in May 2019