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Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

Aparthotel units with kitchens, 3-minute walk to Puerta del Sol

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Photo gallery for Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

Outdoor dining
Room
Dining
Bathroom
Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle del Principe 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Choose your unit

Apartment, 1 Bedroom, Terrace

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

1 Bedroom Apartment, 1 Queen, Sofa Bed

  • Sleeps 4

Three-Bedroom Apartment

  • Sleeps 5

Queen Studio Apartment

  • Sleeps 2

Studio Apartment, 1 Queen, Juliet Balcony

  • Sleeps 2

Lofted, 1 Bedroom Apartment, 2 Double, Terrace

  • Sleeps 4

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About the area

Madrid

Madrid Centro, a neighbourhood in Madrid, is home to Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
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What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Calle de Alcalá - 2 min walk - 0.2 km
  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Gran Via - 5 min walk - 0.4 km
  • Prado Museum - 8 min walk - 0.7 km

Getting around

  • Sevilla Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 30 min drive

Restaurants

  • ‪100 Montaditos - ‬1 min walk
  • ‪Pampa Beef - ‬1 min walk
  • ‪La Venencia - ‬2 min walk
  • ‪Restaurante Viva Madrid - ‬1 min walk
  • ‪La Marmita - ‬1 min walk

About this property

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras

Aparthotel units with kitchens, 3-minute walk to Puerta del Sol
This smoke-free aparthotel features concierge services, free Wi-Fi in public areas and multilingual staff assistance. Each apartment features a kitchen with a fridge and a microwave, plus a washing machine and a Smart TV with cable channels. Comforts include a pillowtop bed and premium bedding. Other touches available are a coffee/tea maker and a flat-screen TV. Housekeeping is available on request.
Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower, complimentary toiletries and hairdryers. 42-inch Smart televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Amenities

Kitchen
Washing machine
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: EUR 37.45 per day (1312 ft away)
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras?

Checkout is at 11 AM.

Where is Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras located?

Located in Madrid Centro, this aparthotel is within a 5-minute walk of Plaza de Canalejas and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 414 out of 661 reviews
Rating 8 - Good. 168 out of 661 reviews
Rating 6 - Okay. 47 out of 661 reviews
Rating 4 - Poor. 12 out of 661 reviews
Rating 2 - Terrible. 20 out of 661 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Keeley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was very spacious and comfortable and had great ammenities including luxury shower products. The location was fantastic with short walking distance to great restaurants, attractions and public transport
Stayed 6 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, room comfort, communication
This location was excellent and easy to get around Madrid from this location
Stayed 5 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and peaceful in busy Madrid. Lots of restaurants and shops nearby
Stayed 3 nights in Jul 2025

10/10 Excellent

Medha

Liked: Cleanliness, room comfort, communication

Perfect location

Everything about this place is A1. Just the right place to be if you are on a vacation .
Stayed 2 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Great location all nice and clean and easy to deal with
Stayed 2 nights in Jul 2025

8/10 Good

Fraser

Liked: Cleanliness, property conditions & facilities, communication
It's certainly good, nice space, but fairly basic amenities. I'd say 8.2 out of 10
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property with a fantastic location in Centro.
Stayed 6 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, communication
Great location, huge room, clean
Stayed 3 nights in May 2025

8/10 Good

Iliana Medina

Liked: Property conditions & facilities
It is really nice
Stayed 1 night in Jul 2025

8/10 Good

katharine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to metro and tourists sites and restaurants.
Stayed 3 nights in May 2025

8/10 Good

JaeWook

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was close to tourist attractions, so it was easy to get around and there were plenty of places to eat, shop, and see.
Stayed 1 night in Apr 2025

10/10 Excellent

Alberto Guzman

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

nosleidy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location, great communication!!
Stayed 1 night in Mar 2025

8/10 Good

Florence

Liked: Cleanliness, property conditions & facilities, communication
I like the property is easy to access. It is clean and tidy. All equipped with the kitchen appliances.
Stayed 2 nights in May 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, room comfort, communication

Location and Comfort

Great location. Very clean and comfortable with nice air conditioning. The beds were so comfortable. The apt. was 2 stories and allowed us some privacy and separation. Very nice bathrooms. This was a great place to stay and highly recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and accommodating staff. Great city life at night. Centrally located.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place we simple love it
Stayed 6 nights in Nov 2024

10/10 Excellent

Jaione

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. The apartment had everything you need for a week long stay, includinh a washing machine:)
Stayed 4 nights in Feb 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, property conditions & facilities, communication
Hello, I never complaint. But, by far this was the worst room I’ve ever stayed in. The AC units? Purely decorative, except for the noise, which works exceptionally well. The wall filtration adds a nice visual touch, marks on the walls all over, including a couple of buggers, dead plants in the terrace. And to top it all off: no hot water for a morning shower. What more could one ask for?
Stayed 1 night in Aug 2025

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 4 nights in Sep 2024

10/10 Excellent

Williams

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful space in the center of Madrid. Easy access, clear check in instructions and perfect communication. I will definitely stay in this studio again.
Stayed 1 night in Feb 2025

10/10 Excellent

Rajashri

Liked: Cleanliness, room comfort, communication
We loved our two night stay in Sonder apartment in Madrid. Located in the Centro it was absolutely close by to most of the places we wanted to visit. Would highly recommend the places
Stayed 2 nights in Jan 2025

10/10 Excellent

Gema

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great stay for my family of 4. Everything close by and the hotel staff was excellent!
Stayed 4 nights in Jun 2024

8/10 Good

Shahena

Liked: Cleanliness, property conditions & facilities, communication
Clean property, comfortable stay, good location.
Stayed 1 night in Apr 2024

10/10 Excellent

Parker

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable and a beautiful property!!!!
Stayed 2 nights in Aug 2024