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Hotel Riviera Caribe Maya

Aparthotel with a 24-hour front desk, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Riviera Caribe Maya

Room
Reception
Reception
Room
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry
The current price is S$66
includes taxes & fees
25 May - 26 May

Explore the area

Map
Av. 10 / Calle 30, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪7 min drive‬

Choose your unit

View all photos for Master Suite

Balcony

Master Suite

  • 46 sq m
  • Studio
  • City view
  • Sleeps 2

View all photos for Suite

Room

Suite

  • 80 sq m
  • Studio
  • Sleeps 4

View all photos for Standard Plus Deluxe

Garden

Standard Plus Deluxe

  • 36 sq m
  • Studio
  • Sleeps 4

View all photos for Standard (Plus)

View from room

Standard (Plus)

  • 42 sq m
  • Studio
  • Sleeps 2

View all photos for Suite, Balcony

Room

Suite, Balcony

  • 86 sq m
  • Studio
  • Sleeps 4

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About the area

Playa del Carmen

Located near the beach, Hotel Riviera Caribe Maya is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Snorkelling, parasailing and windsurfing adventures can be found near the property.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Kampai - ‬2 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬2 min walk

About this property

Hotel Riviera Caribe Maya

Aparthotel with a 24-hour front desk, steps from Quinta Avenida
This smoke-free aparthotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. Each apartment features free WiFi, a fridge and a TV. A ceiling fan, a safe and a shower are among the other amenities that guests will find.
Hotel Riviera Caribe Maya offers 36 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a ceiling fan. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Free WiFi
Restaurant
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.00 per stay
  • Service fee: 4 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 110 to 160 per person
  • Airport shuttle fee: MXN 1600 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 1600 (one-way)
  • Rollaway bed fee: MXN 250.0 per night
  • Service fee: 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riviera Caribe Maya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Riviera Caribe Maya?

As of 16 May, 2025, prices found for a 1-night stay for 2 adults at Hotel Riviera Caribe Maya on 25 May, 2025 start from S$63.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riviera Caribe Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riviera Caribe Maya?

This property doesn't offer parking.

What time is check-in at Hotel Riviera Caribe Maya?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riviera Caribe Maya?

Checkout is at noon.

Does Hotel Riviera Caribe Maya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1600 per vehicle applies.

Where is Hotel Riviera Caribe Maya located?

Located in Downtown Playa del Carmen, this aparthotel is steps away from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Hotel Riviera Caribe Maya Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 194 out of 505 reviews
Rating 8 - Good. 186 out of 505 reviews
Rating 6 - Okay. 79 out of 505 reviews
Rating 4 - Poor. 27 out of 505 reviews
Rating 2 - Terrible. 19 out of 505 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.0/10

Communication

Reviews

10/10 Excellent

edgar noe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cerca de la playa , tiendas de conveniencia a pocos pasos , excelente servicio en general
Stayed 5 nights in Feb 2025

6/10 Okay

Ingrid Lejtik de

Bien
Stayed 4 nights in Jan 2025

8/10 Good

Wendy susana

Liked: Communication

Huelen mucho a humedad habitacion y las puertas vi

Hotel tranquilo solo deben mejorar baños y puertas q no cierran bien huele mucho a humedad escusados q no bajan bien
Stayed 5 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests
Stayed 2 nights in Jan 2025

10/10 Excellent

Benny

Nice place, good vibes
Stayed 10 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and very cool accomodations
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Disliked: Communication
habia pedido habitacion en primeros pisos y me mandaron hasta el 4 y el elevador no funcionaba
Stayed 4 nights in Nov 2024

8/10 Good

alma aurora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bonito el hotel, limpio, tranquilo, amables, lo único malo es que no servia el elevador y nos tocó hasta el tercer piso, de ahi todo bien, lo recomiendo
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando Claudio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Servicio excelente y personal muy amable
Stayed 5 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities, communication
Easily located and within walking distance to the beach
Stayed 12 nights in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and neat, but they don't have parking lot
Stayed 1 night in Jul 2024

10/10 Excellent

LAURA

Liked: Cleanliness, amenities, communication
Todo está muy bien en la habitación solo creo que valdría la pena cambiar ya las puertas de los baños que ya están muy lastimadas y maltratadas
Stayed 3 nights in Apr 2024

2/10 Terrible

Hugo Cesar

Disliked: Property conditions & facilities
They make you pay a 20$ government tax when you check in and also fined me 2000 pesos. A little over 100$ for smoking on balcony
Stayed 7 nights in Mar 2024

10/10 Excellent

Jhonatan Ulises

Stayed 3 nights in Feb 2024

6/10 Okay

VICTOR MANUEL

Te hacen cambio de sabanas cada tercer dia, tiene problemas de insectos (moscos) que se filtran por coladeras del baño, les falta sanitizar esas áreas, no te ponen botella de agua y ni un vaso en la habitación, tienes
Stayed 7 nights in Mar 2024

4/10 Poor

marta

Disliked: Amenities, property conditions & facilities, communication
Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.
Stayed 8 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, communication
My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel. Other than that the Ladies at the Front office were very hospitable, friendly & very nice. Maria is an awesome singer. We loved her voice when she sang at the restaurant next door! I highly recommend this Hotel!
Stayed 6 nights in Mar 2024

4/10 Poor

Marjorie

Disliked: Property conditions & facilities
The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.
Stayed 5 nights in Mar 2024

2/10 Terrible

Alfredo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Bad service, all the employees say talk to the manager the manager but they’re never there. Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it. Cleaning workers walked into our room when there was a do not disturb sign. Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you. I wouldn’t recommend staying here.
Stayed 8 nights in Mar 2024

6/10 Okay

Sylvie

Liked: Cleanliness, communication
J étais aux 4em étage pas d accenseurs😔
Stayed 10 nights in Feb 2024

4/10 Poor

Thiciane

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Feb 2024

10/10 Excellent

Frida

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Muy buena relación precio/ calidad
Stayed 1 night in Feb 2024

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything, excellent for the price!
Stayed 4 nights in Feb 2024

4/10 Poor

RUBEN

Disliked: Cleanliness, property conditions & facilities, communication
la verdad no es lo que ofrece en internet, no compensa precio con la calidad.
Stayed 7 nights in Dec 2023