See all properties

Alpine Crest Resort

Aparthotel in Helen with indoor pool and Hot tub

Choose dates to view prices

Photo gallery for Alpine Crest Resort

Exterior
Private kitchen
Exterior
Sports facility
Rafting

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Barbecue grill
  • Outdoor space
  • Air conditioning
  • Kitchen

Explore the area

Map
273 Carrie Cox Dr, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪14 min walk‬
  • Helen Festhalle
    ‪3 min drive‬
  • Helen Tubing & Helen Water Park
    ‪5 min drive‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪56 min drive‬

Choose your unit

View all photos for Loft, 1 Bedroom

Room

Loft, 1 Bedroom

  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Chalet, 3 Bedrooms

Room

Chalet, 3 Bedrooms

  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed, 4 Single Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Room

Timberline Glamping at Unicoi State Park

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Bar
9.8 out of 10, 13 reviews
Timberline Glamping at Unicoi State Park

About the area

Helen

Located in Helen, Alpine Crest Resort is in a rural area and in the mountains. Nora Mill Granary and Hardman Farm Historic Site are local landmarks, and some of the area's attractions include Helen Tubing & Helen Water Park and Alpine Mini Golf. Mt. Yonah Book Exchange and Southern Water Trails LLC are also worth visiting. Make sure you don't miss outdoor adventures like mountain biking, rock climbing and mountain climbing.

What's nearby

  • Charlemagne's Kingdom - 14 min walk - 1.2 km
  • Helen Arts & Heritage Center - 18 min walk - 1.5 km
  • Helen Festhalle - 3 min drive - 2.0 km
  • Alpine Helen/White County Convention and Visitors Bureau - 4 min drive - 2.7 km
  • Helen Tubing & Helen Water Park - 5 min drive - 3.2 km

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 91 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬4 min drive
  • ‪Cowboys & Angels - ‬19 min walk
  • ‪Hofbrauhaus Restaurant - ‬13 min walk
  • ‪Troll Tavern - ‬18 min walk
  • ‪Spice 55 - ‬4 min drive

About this property

Alpine Crest Resort

Aparthotel in Helen with indoor pool and Hot tub
Along with an indoor pool, this smoke-free aparthotel has Access to hot tub and charcoal grills. Self parking is free. Other amenities include a picnic area. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Added amenities include free WiFi, premium bedding and a coffee/tea maker.
Alpine Crest Resort offers 44 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops and microwaves.

Bathrooms include baths or showers. This Helen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts

Frequently asked questions

Does Alpine Crest Resort have a pool?

Yes, this property has an indoor pool.

Is Alpine Crest Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alpine Crest Resort?

Self-parking is free at this property.

What time is check-in at Alpine Crest Resort?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Alpine Crest Resort?

Checkout is at 10:00 AM.

Where is Alpine Crest Resort located?

Situated in the mountains, this aparthotel is within a 15-minute walk of Chattahoochee River and Charlemagne's Kingdom. Unicoi Hill Park and Helen Arts & Heritage Center are also within 1 mile (2 km).

Alpine Crest Resort Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 37 out of 114 reviews
Rating 8 - Good. 35 out of 114 reviews
Rating 6 - Okay. 25 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 11 out of 114 reviews

7.2/10

Cleanliness

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

7.4/10

Communication

Reviews

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Loved the accommodations but almost didn't get in. There were no instructions regarding check in. There was no office and no phone communications available. I didn't have any information about how to get keys and find out where my unit was located. Had the flag down another guest who told me about going into a unmanned guard house to get an envelope with instructions and a key. Without her info, I wouldn't have had any way of checking in. I tried calling the company but got a message that said they'd return my call on Monday, the next business day. It was Saturday! I was supposed to be leaving on Monday. Would have been a big mess since I had pre-paid for my stay.
Stayed 2 nights in Dec 2024

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family really liked the convenience of this resort. We were very appreciative of the staff allowing an earlier check-in for our visit, as bad weather was approaching. The unit was nice and clean, maybe just a little outdated. The water pressure in the unit was very weak, but other than that everything was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diurvis

Liked: Property conditions & facilities, communication
Very nice property checkin is definitely different when you arrive there is a little gate house with your keys and map to get to your room. Over all nice experience
Stayed 2 nights in Jan 2025

10/10 Excellent

aliah

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

8/10 Good

Rodrigo

Liked: Cleanliness, room comfort, communication

Never managed to check in

Too bad we didn´t manage to use our reservation. Our kid tested positive to Covid on the morning before the check in day, so in respect to others we did not go and lost the whole reservation. We contacted the hotel and they said that nothing that they could do about it.. Too bad..
Stayed 3 nights in Dec 2024

10/10 Excellent

Lottie

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024

6/10 Okay

Julieta

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Alrededores muy bonito. Muy confuso el check in pues llegamos y no habia nadie. De casualidad vimos donde estaban las llavrs. Peopiedad no muy limpia, los lavamanos del baño muy sucio, y el primer dia, el baño superior no funcionaba la ducha
Stayed 4 nights in Dec 2024

8/10 Good

william

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort

Good comfort, value and location

We stayed in a condo that featured a bedroom with two single beds and a queen bed in a loft. There were two bathrooms and a full kitchen equipped with everything you needed for basic cooking and dining. Here are a few things we enjoyed. Betty's County Store is the only grocery store in town and it is right around the corner. It's is an IGA with extras and a café but the prices are more reasonable than I expected. This made cooking every day convenient and cost-effective. The condo had plenty of closets and drawers. Our spaces stayed tidy because all our stuff was hidden and organized. The large window gave you a nice view of the Christmas lights in Downtown Helen. The balcony was great for our morning coffee. I have seen reviews where folks said it was dated, but though it may be, it was clean and functional. Others mentioned you could walk to town. I didn't try that but you would probably have to park at the check-in area because the driveway to the condo is very steep and narrow. Google Maps said it was a 15-minute walk. Also, if some of your party has issues with stairs the loft might not be for you. Those units are on the 3rd floor. My mother and the vacationers next door were pretty out of breath. Overall, I enjoyed my stay, and I will book my next Helen visit here. Highly recommended.
Stayed 3 nights in Nov 2024

2/10 Terrible

Beatriz

Disliked: Cleanliness, room comfort

Stay Away - Pictures Inaccurate Representation

First, Hotels.com states that the check-in is open daily from 9 - 5, but when we arrived on Sunday, it was closed. By chance, a lady told us the keys were in the guard gate, but it was not intuitive for us to know to look in an empty guard gate. The Alpine Crest Resort is not far, per se, from the main road, but because at night there are no lights to comfortably see your way back, it is not "walkable" to the main road; moreover, there are a lot of hotels right on the main street which, had we known, we would have stayed at instead. Next, we had to drive up a very steep and winding hill to get to the room, which is not how other hotels in the area are situated, as they are on flat ground; in my opinion, this steep hill is very dangerous, especially if the road ices. Then, once inside, THE HOT WATER RAN OUT. As a family of 5, I was able to take a shower the first night. Since the office was closed and we were unaware of a help number that was on the back of the envelope the keys had come in, we did not know to call. We complained in the morning and a mechanic confirmed the water heater worked, but the second night was similar, except we called and were given a key to another room for us to shower there. Then, overall, it was dirty and smelly. The carpet and walls are soiled. The ceiling appears to also have mold. The slides do not work. Do yourself a favor and stay at a hotel on the main road. There is nothing about this place that makes it a "resort."
Stayed 2 nights in Nov 2024

8/10 Good

Bonnie F

Liked: Communication
Disliked: Cleanliness
The property look like it is not maintained. The sliding pool was gross and not working. Trash cans were all ran over. The dumpsters at the end were nasty. Trash everywhere.
Stayed 4 nights in Oct 2024

6/10 Okay

Thomas

Disliked: Cleanliness, room comfort

Run down

Very run down rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, nice place master bed was very comfortable. Could use a little updating like stains in the carpet and stains in the Jacuzzi tub, but overall very enjoyable place.

2/10 Terrible

gary

Disliked: Cleanliness, amenities, property conditions & facilities, communication
would not refund money after major storm hurricane H elene had bridge and road closings and travel advisories of dangerous
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina S

Liked: Cleanliness, property conditions & facilities, communication
Wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities, communication
Older place with lots of room. Very convenient, short walk to all the good stuff.
Stayed 2 nights in Sep 2024

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Even though you are within easy walk to town, you felt far removed when ready to wind down.
Stayed 3 nights in Sep 2024

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities, communication
We wanted a quiet place and we couldn’t have asked foe more ,very spacious with everything included. The property was a little aged but it helped give the place its own charm.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, room comfort, communication
Somewhat dated but very spacious and comfortable. Quiet hillside location with only a short, pleasant, walk to the center of town.
Stayed 7 nights in Sep 2024

2/10 Terrible

Rafael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
FILTHY GROSS DISGUSTING WILL NOT LET MY WORSE ENEMY STAY AT THAT ROACH SPIDER MOLD INFESTED PLACE. DO NOT WASTE YOUR MONEY AT THAT HOTEL THE ALPINE CREST SUCKS.
Stayed 3 nights in Sep 2024

6/10 Okay

Janice

Liked: Cleanliness, room comfort
Disliked: Amenities
Pool & gym needs upgraded. Loved the location. First room shown was basement level with narrow walkway with ivy to side. Second was much much better! Floor level. Good value for money if amenities looked like pictures.
Stayed 2 nights in Sep 2024

8/10 Good

Milton

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Sep 2024