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Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping centre, a quick walk to Riverside

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Photo gallery for Palace Gate Hotel & Residence By EHM

Reception
Fitness facility
Private kitchen
Food and drink
Food and drink

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Kitchen
  • Pool
  • Gym
  • Spa

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Royal Palace
    ‪7 min walk‬
  • Independence Monument
    ‪8 min walk‬
  • NagaWorld Casino
    ‪11 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪34 min drive‬

Choose your unit

View all photos for Family 2-Bedroom Suite

Room

Family 2-Bedroom Suite

  • City view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Twin

Room

Studio Twin

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 2 Single Beds

View all photos for Presidential 2-Bedroom Suite

Room

Presidential 2-Bedroom Suite

  • River view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for King Suite

Room

King Suite

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Double

Room

Studio Double

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double

Room

Premier Double

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Phnom Penh

Located near a boardwalk, Palace Gate Hotel & Residence By EHM is in Phnom Penh City Centre neighbourhood and is connected to a shopping centre. Royal Palace and Independence Monument are notable landmarks, and travellers looking to shop may want to visit Phnom Penh Night Market and Riverside. National Museum of Cambodia and NagaWorld Casino are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours.

What's nearby

  • Royal Palace - 5 min walk - 0.5 km
  • Independence Monument - 9 min walk - 0.8 km
  • NagaWorld Casino - 10 min walk - 0.9 km
  • National Museum of Cambodia - 10 min walk - 0.9 km
  • Phnom Penh Night Market - 2 min drive - 2.3 km

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 34 min drive

Restaurants

  • ‪Banana Tree Restaurant - ‬9 min walk
  • ‪Café Amazon - ‬5 min walk
  • ‪Mealea Restaurant - ‬7 min walk
  • ‪Brown Coffee and Bakery - ‬2 min walk
  • ‪Limoncello Pizzeria & Restaurant - ‬1 min walk

About this property

Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping centre, a quick walk to Riverside
This aparthotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, coffee/tea in a common area and spa services are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palace Gate Hotel & Residence By EHM have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Palace Gate Hotel & Residence By EHM pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Gate Hotel & Residence By EHM?

Self-parking is free at this property.

What time is check-in at Palace Gate Hotel & Residence By EHM?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Gate Hotel & Residence By EHM?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Palace Gate Hotel & Residence By EHM provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palace Gate Hotel & Residence By EHM located?

Located in Phnom Penh City Centre, this spa aparthotel is within a 10-minute walk of Riverside, Royal Palace and Independence Monument. NagaWorld Casino and National Museum of Cambodia are also within 15 minutes.

Palace Gate Hotel & Residence By EHM Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 200 out of 322 reviews
Rating 8 - Good. 80 out of 322 reviews
Rating 6 - Okay. 25 out of 322 reviews
Rating 4 - Poor. 6 out of 322 reviews
Rating 2 - Terrible. 11 out of 322 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort, communication

Comfort, cleanliness and soace

This accomodation was very good , easily convenient, large comfortable rooms and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an old colonial hotel but is up-to-date and still charming.
Stayed 3 nights in Dec 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very quiet and the bed was great. We go to hotels to sleep and this one worked great
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were greeted by staff in front of the hotel. As we entered the lobby, we were provided beverages and hand towels to freshen up. The room was spacious and even had a scale for weighing our bags. The staff was responsive in helping us with ground transportation and other needs. It was really a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an excellent choice for any visitor willing to explore Phnom Penh. The rooms are spacious, clean and confortable, the hotel is located in the proximity to all the important features of the city, and the staff are very helpful. This would be an excellent choice for any traveler.
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, very clean beds very comfortable and staff absolutely amazing. Beautiful views food at the restaurant delicious. I definitely would stay here again. Smells amazing and beautiful pool
Stayed 3 nights in Oct 2024

10/10 Excellent

RICARDO DEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overalll a very nice hotel , not perfect , but everyone of the staff did their part to accommodate any request , thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024

10/10 Excellent

Sareang

Liked: Cleanliness, property conditions & facilities, communication
Overall great hotel. The bathroom was a little dated compared to the rest of the hotel but otherwise we enjoyed our one night stay.
Stayed 1 night in Jul 2024

8/10 Good

Sophorn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Stayed 2 nights in Jun 2024

10/10 Excellent

Bjørn

Liked: Cleanliness, room comfort, communication

Hyggelig hotel

Koselig hotel
Stayed 7 nights in May 2024

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Stayed 13 nights in Feb 2024

10/10 Excellent

wanni

Liked: Cleanliness, property conditions & facilities
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
Stayed 3 nights in Aug 2024

10/10 Excellent

Phillip

Liked: Cleanliness, room comfort, communication

A beautiful hotel to Phnom Penh

My favourite hotel in Phnom Penh. From the moment we were greeted by the driver at the airport to our check out 7 days later, we enjoyed every moment here. The staff are wonderful and very helpful. The location is perfect. The Wat directly opposite is very beautiful and I loved walking through there in the evenings. And it was always easy to get a tuk-tuk directly from the front of the hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s close to the palace, museum, train station and casinos!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023

10/10 Excellent

Veasna

Liked: Cleanliness, room comfort, communication

Great choice for anyone to stay at

Had a great stay here. Despite being in a somewhat busy area it was so peaceful and relaxing. Room was a good size and kept very clean. Will stay here again on my next trip.
Stayed 4 nights in Nov 2023

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities, communication
We very much enjoyed our stay at the Palace Gate Hotel! Our suite was huge and comfortable, with great views. The common areas are lovely. The staff were all super nice and helpful in the hotel (less so in the restaurant for breakfast). Communication was excellent starting even before our arrival. We would skip the breakfast buffet next time though, since the staff couldn’t care enough to keep hot coffee available, and the supposedly warm food was usually cold. The food selection wasn’t great either. I hear the restaurant is good for dinner though, so it must be run by a different team in the evening.

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, communication
It's really nice Close to attractions The food in the Restaurant good But the coffee ☕ today was undeniable
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaysamacha

Liked: Cleanliness, room comfort, communication
We had a great experience at this hotel. Everyone was very friendly and helpful. Great location and amenities. We would definitely stay here again.
Stayed 5 nights in Nov 2022

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Stayed 3 nights in Jan 2024

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities, communication
Good location and fabulous photos of old Cambodia throughout the building
Stayed 2 nights in Mar 2023

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Stayed 2 nights in Feb 2024

10/10 Excellent

Kawano

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a good time. Thank you
Stayed 2 nights in May 2024