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Hotel Balcones de Bocagrande

Colonial hotel with 24-hour front desk and restaurant

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Room
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Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Carrera 2 Nº 9 - 183 Avenida San Martín, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪11 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden

View all photos for Quadruple Room

Room

Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Room

Family Room

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About the area

Cartagena

Located in Bocagrande, a neighbourhood in Cartagena, Hotel Balcones de Bocagrande is in the entertainment district and near the beach. Clock Tower and San Pedro Claver Church and Convent are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a match while in town? See what's going on at Jaime Moron Stadium.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 20 min walk - 1.7 km
  • Clock Tower - 4 min drive - 1.7 km
  • Cartagena de Indias Convention Center - 4 min drive - 2.1 km
  • San Felipe de Barajas Castle - 5 min drive - 3.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Crepes & Waffles - ‬3 min walk
  • ‪Morena Marisqueria - ‬3 min walk
  • ‪La Brioche - ‬1 min walk
  • ‪El Gran Pandebono - ‬4 min walk

About this property

Hotel Balcones de Bocagrande

Colonial hotel with 24-hour front desk and restaurant
A restaurant, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a corner/local shop are on-site.
Hotel Balcones de Bocagrande offers 24 air-conditioned accommodations, with a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (surcharge) are also available.

Languages

English, Spanish

Amenities

Free WiFi
Restaurant
Air conditioning
Laundry
Housekeeping
24/7 front desk

House Rules

Check in after 3:00 PM
Check out before 11 AM
default

Pets

No pets allowed, no service animals permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: COP 25000
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Balcones de Bocagrande pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcones de Bocagrande?

This property doesn't offer parking.

What time is check-in at Hotel Balcones de Bocagrande?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel Balcones de Bocagrande?

Checkout is at 11 AM. Late checkout is available for COP 25000.

Where is Hotel Balcones de Bocagrande located?

Located in Bocagrande, this hotel is within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. San Pedro Claver Church and Convent and Clock Tower are also within 2 mi (3 km).

Hotel Balcones de Bocagrande Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 72 reviews
Rating 8 - Good. 27 out of 72 reviews
Rating 6 - Okay. 14 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

paola

Stayed 8 nights in Oct 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
Stayed 6 nights in Nov 2023

10/10 Excellent

NIKOLAI

Stayed 2 nights in May 2023

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Was exactly what was expected from this place at a great value.
Stayed 4 nights in Feb 2020

8/10 Good

manuel

Stayed 2 nights in Oct 2019

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, cerca de todo, el personal es muy amable y es muy limpio
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.
Stayed 5 nights in Dec 2018

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me abonaron las noches de hospedaje
Stayed 3 nights in Jun 2018

4/10 Poor

Erica, Cartagena, Colombia

Liked: Cleanliness
Disliked: Property conditions & facilities
I was threated with being kicked out of the hotel for reporting it ae unsafe. Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could. The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel. (I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
Stayed 2 nights in Jul 2018

10/10 Excellent

paul, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and nice folks. The staff were easy to work with.
Stayed 2 nights in Jun 2018

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacaciones felices

Muy bien el hotel muy bonito la gente muy amable y personal muy atento
Stayed 4 nights in Jan 2018

10/10 Excellent

Melany, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y accesible

El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis. El personal ameno y dispuesto a colaborar en todo momento . Recomendado !
Stayed 3 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bueno bonito y limpio

hotel muy bueno bonito y limpio el desayuno muy rico y variado buen wifi
Stayed 4 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Camille, Montreal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Situé sur un boulevard très passant. Endroit vétuste. Pour le prix de la chambre on peut facilement avoir quelque chose de beaucoup mieux. Ceci dit, l’hôtel est à 2min de la plage de Bocagrande.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicitaciones!!

Un muy buen servicio a un buen precio! Excelente ubicación, cerca a todo en Bocagrande! Excelente atención por parte de los empleados!
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location doesn't compensate for condition

Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Kurt

Liked: Staff & service, room comfort

Gutes einfaches hotel

Sehr nettes personal. Die lage is top.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok. I had to wear a wrist band. Which was a very stupid. It is a hotel not a hospital.
This review was submitted before 2018 and has not been verified.

4/10 Poor

rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
regular laatencion
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

HAROLD

Liked: Cleanliness, room comfort

Económico, bien ubicado, limpieza, buen desayuno

Hotel económica, bien ubicado, limpio
This review was submitted before 2018 and has not been verified.

6/10 Okay

Robert

Disliked: Staff & service, room comfort

Nearby parking and nicely kept charming hotel.

This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.