See all properties

Sonder The Voyage

Art Deco hotel in London with a 24-hour front desk

Choose dates to view prices

Photo gallery for Sonder The Voyage

Bathroom
Exterior
Land view from property
Room
City view from property

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is S$250
includes taxes & fees
26 May - 27 May

Explore the area

Map
13-17 Norfolk Square, London, England, W2 1RU
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LCY-London City)
    ‪60 min drive‬

Choose your unit

View all photos for Superior Room, 1 King Bed

Room

Superior Room, 1 King Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Single Bed

Room

Single Room, 1 Single Bed

  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Room, 1 Double Bed

Room

Junior Room, 1 Double Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, No View

Room

Room, 1 Queen Bed, No View

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room

Room, 1 Queen Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Exterior

Sonder The Henry

  • Free WiFi
  • Air conditioning
8.8 out of 10, 393 reviews
The price is S$258
includes taxes & fees
1 Jun - 2 Jun
Sonder The Henry

About the area

London

London City Centre, a neighbourhood in London, is home to Sonder The Voyage. Royal Albert Hall and The British Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium.

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 16 min walk - 1.4 km
  • Oxford Street - 4 min drive - 2.2 km
  • Royal Albert Hall - 4 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.4 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Angus Steakhouse - ‬2 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬1 min walk

About this property

Sonder The Voyage

Art Deco hotel in London with a 24-hour front desk
Concierge services, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Sonder The Voyage offers 55 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on request.

Amenities

Free WiFi
Air conditioning
24/7 front desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder The Voyage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sonder The Voyage?

This property doesn't offer parking.

What time is check-in at Sonder The Voyage?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sonder The Voyage?

Checkout is at 11:00 AM.

Where is Sonder The Voyage located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station is only a 2-minute walk and London Paddington Station is 2 minutes.

Sonder The Voyage Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 41 out of 106 reviews
Rating 8 - Good. 34 out of 106 reviews
Rating 6 - Okay. 15 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 9 out of 106 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

RACHAEL

Liked: Cleanliness, staff & service, amenities
The rooms are pretty small if you have 2 pax. With our luggages we could barely walk around. But location was great and the room was clean.
Stayed 3 nights in Nov 2024

6/10 Okay

Damien

Stayed 3 nights in Feb 2025

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & Helpful Reception

Very convenient location for Paddington, friendly and helpful front desk with lockers to leave luggage. The lift only goes to the 2nd floor and stairs to top are steep, narrow and awkward for carrying bags - may not suit if not very mobile. Room was compact but clean, bed comfortable, large shower room but pressure poor. Good value for London and would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Gauthier

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Jenny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Eren

Stayed 5 nights in Dec 2024

10/10 Excellent

Klarna

Stayed 3 nights in Dec 2024

8/10 Good

Camilla Siim

Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Loved our stay at Sonder, staff were all very helpful special mention to the lovely Niko who assisted us with our luggage. Perfect location, easy access to public transport with Paddington station a few minutes walk away and buses close by. Room nice and clean newly renovated. Would definitely stay again thank you
Stayed 6 nights in Nov 2024

6/10 Okay

Alva

Stayed 4 nights in Nov 2024

8/10 Good

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is minutes away from the train station. Making it convenient . Rooms are small but typical in Europe. Bed was cozy and staff was great!
Stayed 5 nights in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt hotell för en weekend i London. Man får betala extra för städning om man vill ha det under vistelsen men för oss var det inga problem. Litet och kompakt rum. Supertrevlig och hjälpsam personal.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2024

2/10 Terrible

Søren

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Disappointing

No daily room cleaning. Not advertised at hotels.com. Would not have booked this hotel if advertised properly. Very disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

Shagufta

Stayed 1 night in Sep 2024

8/10 Good

Perri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location only a couple mins, easy flat walk to Paddington station. We had a king bed located on the ground floor which concerned us at first but the street was mostly quiet so sleep was generally fine (could be noisy when people were arriving/leaving as you’re right beside the main desk so avoid if this is irritating). Bed was very comfortable, coffee machine supplied was much appreciated! Room was very clean, though a couple of minor maintenance issues could be tended to easily (mirror light not working, drape unhooked on one side allowing light in, spout of tap diffuser needed replacing as water sprays everywhere). Staff were lovely and friendly and initially we were happy to rate 5 stars until the last night when we were woken at 3am by the young guy at the desk on the phone. He continued for an hour on speaker phone until we had enough and my husband went out to ask him to keep it down. He did, slightly, but continued on and then started playing games/watching YouTube (?). Really rude and affected our day as we flew to another country exhausted. Aside from this staff member rate would recommend Sonder
Stayed 3 nights in Sep 2024

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Praktisk og fint hotell

Lite, men veldig praktisk rom. Holdt fint til mor og datter på tur. Veldig sentralt og fine spisesteder i området. Godt kollektivtilbud. Hyggelige og serviceinnstilte ansatte. Eneste jeg savnet var en knaggrekke til å henge jakker på på veggen.
Stayed 3 nights in Sep 2024

4/10 Poor

Olivia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Not a hotel, false advertisement. The room is so small you can’t even comfortably have luggage in the room. Shower and hair dryer broken. Wouldn’t come back or recommend. Luckily we only stayed 1 night, but this is not an actual hotel so this should be advertised. There was no real check in/check out.
Stayed 1 night in Sep 2024

8/10 Good

BIANCA

Liked: Cleanliness, property conditions & facilities
I was satisfied with the location of the hotel, as well as the password access. My room was pretty small, but comfortable. Wouldn't recommend it for people who have a lot of luggage with them. There was a lack of plug stations in reachable places (i.e. near the kettle). My coffee machine also didn't work, so that wasn't great. Moreover, I would suggest they reconsider the placement of their soap and shampoo dispensers, since they make a small shower feel even smaller.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cathrin

Stayed 5 nights in Sep 2024

4/10 Poor

Alasdair

Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024