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Resorts World Genting - Highlands Hotel

Luxury hotel connected to the convention centre in Genting Highlands with a casino

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Reception
Family dining
Lobby
Bathroom
Spa

Reviews

8.6 out of 10
Excellent
1 bathroom

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Outdoor space
  • Parking included

Explore the area

View in a map
Genting Highlands, Genting Highlands, Selangor, 69000
  • Place, SkyAvenue
    ‪8 min walk‬
  • Place, First World Plaza
    ‪10 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪13 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪63 min drive‬

Rooms & beds

-1 bedrooms

1 bathroom

Price is avg per night

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About the area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Highlands Hotel is connected to a shopping centre. The area's natural beauty can be seen at World of Phalanopsis Orchid Farm and Cascada de Ulu Tampik Janda Baik, while Arena of Stars and Orang Asli Museum are cultural highlights. Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park are also worth visiting.

What's nearby

  • SkyAvenue - 8 min walk - 0.7 km
  • Genting Casino - 8 min walk - 0.7 km
  • First World Plaza - 10 min walk - 0.8 km
  • Skytropolis Indoor Theme Park - 12 min walk - 1.0 km
  • Genting SkyWorlds Theme Park - 13 min walk - 1.1 km

Getting around

  • Kuala Lumpur Gombak Station - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 83 min drive

Restaurants

  • ‪Stiiiidiuom - ‬4 min walk
  • ‪Angangdoremon - ‬1 min walk
  • ‪Nomopero - ‬2 min walk
  • ‪Crm Meeee - ‬4 min walk
  • Poinonon

About this property

Resorts World Genting - Highlands Hotel

Luxury hotel connected to the convention centre in Genting Highlands with a casino
This hotel features a casino, a restaurant and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Resorts World Genting - Highlands Hotel offers 845 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Amenities

Parking included
Free WiFi
Restaurant
Air conditioning
Laundry
Spa

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before noon
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Resorts World Genting - Highlands Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resorts World Genting - Highlands Hotel?

Valet parking is free at this property.

What time is check-in at Resorts World Genting - Highlands Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Resorts World Genting - Highlands Hotel?

Checkout is at noon.

Where is Resorts World Genting - Highlands Hotel located?

Situated in the entertainment district, this luxury hotel is within 1 mile (2 km) of Genting Casino and Genting SkyWorlds Theme Park. First World Plaza and SkyAvenue are also within 15 minutes.

Resorts World Genting - Highlands Hotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 62 reviews
Rating 8 - Good. 31 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service was very good. However, the free wifi in the room was used by other hotel guests (limited to 2 users per room) and there was only 1 central light switch for the room.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

It was amazing
Stayed 1 night in Dec 2019

8/10 Good

Wing

Liked: Cleanliness, staff & service
I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Stayed 1 night in Jan 2020

10/10 Excellent

Olady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this htl. Everything was very well set.
Stayed 1 night in Jan 2020

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for mineral water on the check out day but was rejected.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
地點近中心，非常方便，房間整潔，景色怡人，欠缺是沒有足夠泊車位供給住客。自駕遊要自行尋找車位，這方面比較失望。
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, service from housekeeping is great. Generally, our stay was okay.
Stayed 1 night in Dec 2019

8/10 Good

Angelyn Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A revamp resort in fact my kids enjoy more than KL stay. Cannot wait for the Outdoor theme park to open soon to come back. Check in was a long queue as guess peak period. Service standard of the checkin staff was good and very detail. They took in our request for connecting room as with kids. And offer us fruits basket when one of the room was delay due to maintenance. Excellant service recovery.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It would be better if there is a clock in my hotel room and also, tea cup plates.
Stayed 2 nights in Nov 2019

8/10 Good

Ms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated. Tv has bad connection, we cannot watch any show.
Stayed 2 nights in Oct 2019

10/10 Excellent

duong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Slow Reception

Check in line was out the door. Everything was just slow. Once we got our room keys everything was perfect after.
Stayed 1 night in Aug 2019

10/10 Excellent

Suhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very good bellboy who spotted that our room does not have Astro and helped us to do all the follow ups. Thumbs up for him. As for the room, very big and quite comfortable
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋으나 방이 다소 작고 오래됨
Stayed 1 night in Jul 2019

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good service. Well done
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hardworking. Did a good job in keeping the room clean. They are generous in providing slippers. Wanna to extend my stay but the staff not able to help me secure a room reason given was since I booked under Expedia, I need to go on line of call Expedia to ask for extension. Due to that we have decided not to extend our stay.
Stayed 3 nights in Jun 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and big room.
Stayed 2 nights in Jun 2019

6/10 Okay

Aki

Liked: Cleanliness, staff & service, property conditions & facilities
Sound from outside corridor can be heard from the room inside. Check in time takes too long
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Free buffet breakfast?

Convenient location. Room facility is new. For the high price, it'll be better if the hotel can include free buffet breakfast to the guests. It will certainly welcome more revisiting customers.
Stayed 1 night in Apr 2019

10/10 Excellent

Lim

Liked: Staff & service, property conditions & facilities, room comfort

Happy Wife, Happy Life = Return Customer.

Thanks to the management of maxim making my sweetheart so happy on her birthday with the deco. Happy wife, happy life. The only con side is some part of the room quite dusty, for example, the bedside lamp. Every detail count. Will definitely come again in future.
Stayed 1 night in May 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maxim Hotel

I thought there was a fitness center at the property, but when I asked one person I was told it was at another hotel at the location and another person told me it was at another hotel at the property ( there are multiple hotels at the location). I was told I could use it and I couldn’t use it. I never did find it and gave up on working out during my stay.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Amenities
ＷＩＦＩ重くて、使えない。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and enjoyable place and I will stay again
Stayed 2 nights in Mar 2019

10/10 Excellent

Wern, Parvilion

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and friendly service. Great weather at this time of the year for a cooling weekend break.
Stayed 2 nights in Mar 2019

10/10 Excellent

Noriyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても　満足

医者が　ついてよかった
Stayed 2 nights in Mar 2019