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Macy Empire Apartments

Apartment with kitchenette, steps from 5th Avenue

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Living area
Room
Room
Room
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Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
38 W 31st St, New York, NY, 10001
  • Empire State Building
    ‪3 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪12 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Choose your unit

View all photos for Big One Bedroom #8

Room

Big One Bedroom #8

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Exterior Broadway Studio #4

Room

Exterior Broadway Studio #4

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Big One Bedroom #9

Room

Big One Bedroom #9

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Big Studio #52

Room

Family Big Studio #52

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Big One Bedroom #2

Room

Big One Bedroom #2

  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds, 1 Single Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apt #4

Room

One Bedroom Apt #4

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Exterior Corner Studio #89

Room

Exterior Corner Studio #89

  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Exterior Broadway Studio #5

Room

Exterior Broadway Studio #5

  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Big One Bedroom #6

Room

Big One Bedroom #6

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

New York

Located in Manhattan, a neighbourhood in New York, Macy Empire Apartments is in the entertainment district and near a metro station. Broadway and Lincoln Center are cultural highlights, and some of the area's popular attractions include Intrepid Sea, Air and Space Museum and American Museum of Natural History. American Dream and Bronx Zoo are not to be missed.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 12 min walk - 1.1 km
  • Broadway - 12 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Jongro BBQ - ‬4 min walk
  • ‪Woorijip - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk
  • ‪Turntable Bar & Karaoke - ‬3 min walk

About this property

Macy Empire Apartments

Apartment with kitchenette, steps from 5th Avenue
Concierge services, laundry facilities and limo/town car service are available at this aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment features free WiFi and a kitchenette with a fridge, a stovetop and a microwave. A flat-screen TV, an espresso maker and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Macy Empire Apartments offers 9 air-conditioned accommodations with espresso makers and a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night.
Cots (infant beds) are available for USD 50.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 50 per day
  • Crib (infant bed) fee: USD 50.0 per stay
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Frequently asked questions

Is Macy Empire Apartments pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Macy Empire Apartments?

This property doesn't offer parking.

What time is check-in at Macy Empire Apartments?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 100 (subject to availability).

What time is check-out at Macy Empire Apartments?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Macy Empire Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Macy Empire Apartments located?

Located in Manhattan, this aparthotel is steps away from Empire State Building and 5th Avenue. Madison Square Garden and Herald Square are also within 10 minutes. 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Macy Empire Apartments Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 47 out of 170 reviews
Rating 8 - Good. 48 out of 170 reviews
Rating 6 - Okay. 24 out of 170 reviews
Rating 4 - Poor. 23 out of 170 reviews
Rating 2 - Terrible. 28 out of 170 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8.0/10

Check-in

6.8/10

Communication

8.0/10

Location

2.0/10

Listing accuracy

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Condition

Arrived and room don't have any curtains. Shower and toilet not working properly
Stayed 4 nights in Jun 2017

2/10 Terrible

SURJEET

Disliked: Cleanliness, property conditions & facilities, communication
Heating faulty & not working properly, dirty , ceiling paint falling .
Stayed 5 nights in Dec 2024

6/10 Okay

Missy

Disliked: Communication
The bed was very hard and if you want quiet this is not the place . The check in agents (not the security they were great ) the actual hotel agents were both VERY rude and not helpful at all .
Stayed 3 nights in Nov 2024

10/10 Excellent

veronica

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about the apartment
Stayed 3 nights in Nov 2024

2/10 Terrible

Clara

Disliked: Cleanliness, room comfort, communication

Mauvaise expérience

Expérience catastrophique. Mise à part que les photos sont identiques l’environnement (hôtel, couloirs) reste vétuste. En étant dans un appartement le bruit des autres vous empêche de dormir car les murs sont très fin. Manque de matériels dans la cuisine. Une table plus que minuscule pour 5 personnes ou l’on ne peut manger qu’à 2. C’est un hôtel pour faire de l’argent et non pour le confort. Je ne recommande pas du tout le Macy’s empire.
Stayed 6 nights in Nov 2024

2/10 Terrible

KYLE

Disliked: Room comfort, communication

Do not stay here

Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.
Stayed 2 nights in Aug 2024

8/10 Good

Tomasa

Stayed 1 night in Jul 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy satisfecha
Stayed 1 night in Jun 2024

10/10 Excellent

andrea

Stayed 2 nights in Apr 2024

10/10 Excellent

julian

Stayed 1 night in Jan 2024

6/10 Okay

Marivic

Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was so easy to secure a great spot on the Thanksgiving day parade route.
Stayed 1 night in Nov 2023

8/10 Good

Haruka

Liked: Cleanliness, communication
Disliked: Amenities
受付の方が親切でした、周りにも多くの店があり楽しい時間を過ごすことができました。 アメニティが充実していたらよりよかったです。 ありがとうございました！
Stayed 2 nights in Oct 2023

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities, communication
the property was great, very helpful staff
Stayed 1 night in Sep 2023

10/10 Excellent

Gabrièle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parfait pour les familles ! Rapport qualité-prix excellent! Super bien placé! Je recommande!
Stayed 3 nights in Aug 2023

10/10 Excellent

Claudia

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Stayed 3 nights in Aug 2023

10/10 Excellent

elsa

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jul 2023

8/10 Good

christophe

Liked: Cleanliness, room comfort, communication

bien placé

bien placé métro à coté ,nous avions pris un appartement avec fenêtre en angle donc très lumineux ,mais aussi très bruyant...mais dans l'ensemble nous sommes satisfaits de notre séjour au Macy.
Stayed 8 nights in Jun 2023

2/10 Terrible

Amandine

Stayed 5 nights in Jun 2023

2/10 Terrible

Christian

Disliked: Cleanliness, room comfort

The worst possible experience!

It was a terrible stay even in every possible way. We booked it way in advance for a family trip because we thought it would be a good choice for a family as it offered a small kitchen. We tried cancelling it with about a months notice and it was not allowed. When we got there it was dirty, it smelled bad, linens were dirty and just terrible overall. We booked for 3 nights and slept there the first night but It was so bad we decided to book a hotel and not sleep there and just use it as storage for luggage. The night we slept there if felt like a college dorm with noice all night long, people coming in and out at all hours. To finish things off the check out was at 10am. Its the first time Ive seen a 10am checkout in my life. But they offered later checkout for additional price. It seemed they wanted to make an extra $10 on everything they could without worry of how bad the experience was. So when I arrived at 10:30 from the other hotel which was a marriot that cost less and was 1,000 times better to pick up my things I paid a late check out fee. Just overall a terrible terrible experience.
Stayed 3 nights in Jun 2023

8/10 Good

Pontus

Stayed 4 nights in May 2023

2/10 Terrible

Lilyaliya

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Salle de bain remplie de moisissure, des cafards partout, une literie qui laisse à désirer, dès trous partout dans les murs qui laisses cafards entrer et sortir à leur aise, les parties communes très sales, un personnel exécrable est désagréable. TRÈS CHER POUR CE QUE C’EST. A ÉVITER.
Stayed 6 nights in Apr 2023

10/10 Excellent

Floriane

Liked: Cleanliness, room comfort, communication

Super séjour

Très bon séjour entre amis avec enfants. Très bonne situation dans New York. Conforme aux photos, bien équipé.
Stayed 7 nights in Apr 2023

10/10 Excellent

jeremy john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 5 nights in Apr 2023