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MGM Hôtels & Résidences – Résidence Alhéna

Luxurious slopeside residence with indoor pool

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Photo gallery for MGM Hôtels & Résidences – Résidence Alhéna

Pool
Indoor spa tub
Front of property
Room
Breakfast area

Reviews

9.8 out of 10, Loved by Guests

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Laundry
  • Spa
  • Kitchen
  • Pool

Explore the area

View in a map
flaine, Araches-la-Frasse, Haute-Savoie, 74300
  • Place, Flaine Ski Resort
    ‪1 min walk‬
  • Place, Grandes Platières Ski Lift
    ‪6 min walk‬
  • Place, Gerats Ski Lift
    ‪9 min walk‬

Choose your unit

View all photos for Appartement 2 Pièces 4 personnes

Room

Appartement 2 Pièces 4 personnes

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Appartement 3 Pièces 6 personnes Confort

Room

Appartement 3 Pièces 6 personnes Confort

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Appartement 3 Pièces 6 personnes Grand Confort

Room

Appartement 3 Pièces 6 personnes Grand Confort

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Appartement 3 Pièces 6 personnes Prestige

Room

Appartement 3 Pièces 6 personnes Prestige

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Appartement 4 Pièces 8 personnes

Room

Appartement 4 Pièces 8 personnes

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Appartement 4 Pièces 6 personnes Prestige

Room

Appartement 4 Pièces 6 personnes Prestige

  • 1561 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

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About the area

Flaine

Located in Flaine, MGM Hôtels & Résidences – Résidence Alhéna is in the entertainment district. Samoens Ski Resort is a notable landmark, and some of the area's activities can be experienced at Flaine Ski Resort and Avoriaz Ski Resort. Les Thermes de Saint-Gervais and Chamonix Ice Rink are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding.

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Télébenne - 5 min walk - 0.4 km
  • Grandes Platières Ski Lift - 6 min walk - 0.6 km
  • Gerats Ski Lift - 9 min walk - 0.8 km
  • Golf Flaine Les Carroz - 20 min walk - 1.7 km

Getting around

  • Magland Station - 29 min drive
  • Geneva International Airport (GVA) - 79 min drive

Restaurants

  • ‪Bistro Grill du Gron - ‬18 min drive
  • ‪Bar à Vins - ‬18 min drive
  • ‪Le Poirier - ‬18 min drive
  • ‪La Croix de Savoie - ‬18 min drive
  • ‪Grain de Sel - ‬2 min walk

About this property

MGM Hôtels & Résidences – Résidence Alhéna

Luxurious slopeside residence with indoor pool
With direct access to the slopes, MGM Hôtels & Résidences – Résidence Alhéna makes guests feel at home with amenities such as massage/treatment rooms and an indoor pool. Weekly housekeeping is available.
MGM Hôtels & Résidences – Résidence Alhéna offers 40 accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 5-star residence has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include massages.

Amenities

Pool
Kitchen
Pet-friendly
Parking included
Free WiFi
Laundry

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per week
  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does MGM Hôtels & Résidences – Résidence Alhéna have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM to 8:00 PM.

Is MGM Hôtels & Résidences – Résidence Alhéna pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 100 per pet, per week. Service animals are exempt from fees.

How much is parking at MGM Hôtels & Résidences – Résidence Alhéna?

Self-parking is free at this property.

What time is check-in at MGM Hôtels & Résidences – Résidence Alhéna?

Check-in start time: 5:00 PM; check-in end time: anytime.

What time is check-out at MGM Hôtels & Résidences – Résidence Alhéna?

Checkout is at 10:00 AM.

Where is MGM Hôtels & Résidences – Résidence Alhéna located?

Located in the entertainment district, this slopeside Flaine residence offers ski-in/ski-out access within 2 miles (3 km) of Flaine Ski Resort, Grandes Platières Ski Lift and Golf Flaine Les Carroz. Kedeuze Ski Lift is 10 mi (16 km) away.

Reviews

MGM Hôtels & Résidences – Résidence Alhéna Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.4/10

Communication
Rating 10 - Excellent. 20 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication

Great accommodation for family ski trip

Amazing facilities, great location, lovely apartment - definitely got all you need for a family ski trip.
Stayed 7 nights in Apr 2025

10/10 Excellent

Cj

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing Hotel / Residence with great facilities. In-house spa, free underground parking, gym, sauna, steam room and huge heated storage for ski gear!
Stayed 7 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay for family

Amazing stay - penthouse apartment with incredible views and incredible space. Lovely staff. Building is right on the slopes. Pool and spa area lovely after a day of skiing. Well equipped gym. And a playroom. A few mins walk to restaurants and supermarket. Worked well for a family with skiers and non skiers (and a toddler). Could do with a few more hooks for the various towels and bathrobes!
Stayed 7 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our recent stay at Residence Alhena in Flaine was truly unforgettable. As a family of five, we found the hotel's location directly on the ski slopes incredibly convenient. It made getting out on the slopes each day hassle-free and allowed us to maximize our skiing time. The apartment itself was immaculate and stylish, reflecting a modern yet cozy mountain charm that made us feel right at home. The space was well-suited to accommodate our family, providing both comfort and functionality. After long days of skiing, we thoroughly enjoyed unwinding in the hotel's amenities. The pool was a hit with the kids, and the sauna was the perfect retreat for the adults to relax and rejuvenate. What stood out the most was the thoughtful layout of the apartment and the attention to detail in every aspect of our accommodation. The staff at Residen Alhena were also very welcoming and went out of their way to ensure that our stay was nothing short of perfect. Overall, Residen Alhena offers an ideal mix of prime location, exceptional facilities, and luxurious comfort, making it a top choice for families looking for a ski holiday in Flaine. We would highly recommend it to anyone planning a ski trip that combines the thrill of the slopes with the comforts of a top-notch family-friendly hotel.
Stayed 7 nights in Apr 2024

6/10 Okay

Edward

Liked: Cleanliness, room comfort, communication

Still half finished and not managed very well.

We stayed here last year very shortly after it opened so found some of the half-finished aspects amusing and forgave some of the disorganised management... But a year on, sort it out! Bits of the outside of the building are missing with cladding hanging off and insulation poking out (keep your eyes closed when you arrive to avoid immediate disappointment). Lifts still not working. Poorly managed estate, no attempts made to clear snow. Icy entrance flooded and frozen, no rubber mats for guests entrance, amusing though it was to watch the chuckle brothers attempt to resolve the issue though. Dead christmas trees dumped everywhere. Fire alarm was shambolically dealt with. Checkout mayhem, with 2 stresses ladies on reception. It's a real shame as the location is amazing and the rooms, once you've run the icy gauntlet to get there, are spacious, modern and well equipped. We still had a great time, but this is an honest review so others can not be disappointed or if they are going to get upset by these things.... Some simple fixes and guests could be blown away with the experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ilyas

Liked: Cleanliness, room comfort, communication
Service incroyable. Logement impeccable. Infrastructures de qualités
Stayed 6 nights in Aug 2025

10/10 Excellent

Hiep

Liked: Cleanliness, room comfort, communication

Très bon séjour

Le séjour s'est tres bien passé en famille. L'équipe de la résidence tres réactive et à l'écoute. Également bonne communication. Tres bon équipement dans l'appartement et de tres bonne qualité ainsi que la literie du niveau hôtel premium
Stayed 8 nights in Aug 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, room comfort, communication

Magnifiquement

Genial, une très bonne expérience Un personnel au top
Stayed 4 nights in Aug 2025

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout est parfait: confort, literie, décoration, mobilier haut de gamme, piscine et spa, la prestation est vraiment 5 etoiles
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Top.

Excellent confort. Chambres spacieuses et avec des rangements. De belles prestations pour la partie piscine. Literie très confortable.
Vue de l’appartement T3 Prestige
Stayed 7 nights in Aug 2025

10/10 Excellent

FREDERIC

Liked: Cleanliness, room comfort, communication

Séjour exceptionnel

Séjour exceptionnel. L'emplacement, le niveau de confort et de service est vraiment parfait. Le personnel est extrêmement compétent et super aimable. L'expérience était parfaite en tous points. La qualité MGM est toujours au rendez-vous !
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Dejlige store ski lejligheder midt i terræn

Dejlig central beliggenhed i skiterrænet og samtidig lige i byen. Store nye lejligheder i moderne stil med store lækre altaner. Lækkert, stort spa område med udsigt til bjergene - der er dog kun en bruser. Kæmpe opvarmet skikælder, der dog ligger i kælder, hvor man skal en etage op ad stejl betontrappe for at komme ud på pisten.
Udsigt fra receptionen
Stayed 7 nights in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, room comfort, communication

Résidence de standing très confortable

Un séjour à 2 très reposant. La résidence Alhéna est tout confort, notamment la piscine et l'espace détente (hammam, jacuzzi, sauna, bain nordique). Les appartements sont très joliment décorés et meublés, et très bien agencés. A recommander sans hésiter pour un séjour l'été à Flaine
Stayed 5 nights in Aug 2024

10/10 Excellent

SULIMAN

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2025

10/10 Excellent

Home

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2025

8/10 Good

Frank

Liked: Room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Dec 2024

10/10 Excellent

Adele

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Dec 2024

10/10 Excellent

Philippe

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Aug 2024

10/10 Excellent

Ewelina

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Aug 2024

10/10 Excellent

Raoul

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2024