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Castle at Ala Moana Hotel

Aparthotel connected to a shopping centre in Honolulu with a 24-hour front desk

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Photo gallery for Castle at Ala Moana Hotel

Room
Private kitchenette
Room
Room
Outdoor pool

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Pool
  • Kitchen
  • Free WiFi

Explore the area

Map
410 Atkinson Dr, Honolulu, HI, 96814
  • Ala Moana Center
    ‪5 min walk‬
  • Hawaii Convention Center
    ‪5 min walk‬
  • Waikiki Beach Walk
    ‪3 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Choose your unit

View all photos for Studio, Ocean View

Room

Studio, Ocean View

  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, City View

Room

Studio, City View

  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Honolulu

Located near the beach, Castle at Ala Moana Hotel is in Ala Moana neighbourhood and is connected to a shopping centre. Ala Moana Center and Waikiki Beach Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Kuhio Beach Park. Honolulu Zoo and Hawaii Children's Discovery Center are also worth visiting.

What's nearby

  • Ala Moana Center - 5 min walk - 0.5 km
  • Hawaii Convention Center - 5 min walk - 0.5 km
  • Waikiki Beach Walk - 3 min drive - 1.5 km
  • Royal Hawaiian Center - 3 min drive - 1.5 km
  • Waikiki Beach - 4 min drive - 2.3 km

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 27 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 24 min drive

Restaurants

  • ‪Musubi Cafe Iyasume - ‬8 min walk
  • ‪Assaggio Ristorante Italiano - ‬9 min walk
  • ‪Patisserie La Palme D’or - ‬7 min walk
  • ‪The Signature Prime Steak & Seafood - ‬3 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Castle at Ala Moana Hotel

Aparthotel connected to a shopping centre in Honolulu with a 24-hour front desk
This aparthotel features an outdoor pool, self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include ATM/banking services. Each apartment features a kitchenette with a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a safe.
Castle at Ala Moana Hotel offers 10 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star aparthotel has kitchenettes with microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Parking available
24/7 front desk

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 28 February 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 39 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number GE-051-886-0800-02, 230380020936, TA-051-886-0800-02, 230380020861, TA-028-083-4048-01, GE-028-083-4048-01

Frequently asked questions

Does Castle at Ala Moana Hotel have a pool?

Yes, this property has an outdoor pool.

Is Castle at Ala Moana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castle at Ala Moana Hotel?

Self-parking is available for USD 39 per day.

What time is check-in at Castle at Ala Moana Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Castle at Ala Moana Hotel?

Checkout is at 11:00 AM.

Where is Castle at Ala Moana Hotel located?

Located in Ala Moana, this aparthotel is within a 10-minute walk of Hawaii Convention Center and Ala Moana Center. Waikiki Beach Walk and Royal Hawaiian Center are also within 1 mile (2 km).

Castle at Ala Moana Hotel Reviews

Reviews

5.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 6 out of 27 reviews
Rating 2 - Terrible. 9 out of 27 reviews

6.6/10

Cleanliness

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

6.0/10

Communication

Reviews

10/10 Excellent

Mihiana

Liked: Cleanliness, room comfort, communication

Excellent Hotel

It was absolutely amazing. Thank you so much, we’ll come again
Stayed 3 nights in Jan 2025

4/10 Poor

SHIGERU

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
・お風呂の電球が切れかけていた ・洗面台の電球が切れていた その他は概ね良い施設です アラモアナ周辺で行動する方には良いです
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
The valet parking gentlemen were so Amazing!!
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Communication

Improve communication

My two sisters & I were there for my brothers surprise birthday party. Unbeknownst to me Castle was a 3rd party vacation rental for privately owned units. It was very confusing & difficult to get specific detailed answers from castles with different customer service employees answering off shore or locally. And I was not able to speak to a live customer service rep from Hotels.com. Your Lower price bait is an unfair quote. I would suggest that Hotels. com let the public know that Castles is a 3rd party vendor as your price is just a lower cost catch bait.
Stayed 5 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location
Stayed 3 nights in Aug 2024

2/10 Terrible

Jackie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
Stayed 4 nights in Jul 2024

8/10 Good

mae

夜でも近隣からホテルへの帰り道などが安全だった
Stayed 6 nights in Jul 2024

8/10 Good

VIET

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jul 2024

2/10 Terrible

AKIO

Disliked: Room comfort, communication
タオルセットが少ない為6日間同じものを使用して いたので衛生的に良くなかった。 コーヒーがインスタントしか置いて無かったので 毎朝コーヒーが飲むことが出来なく何度もハワイに 来ているがこんな旅行は初めてでした（２度とこの 施設は使用したくない）
Stayed 5 nights in Jun 2024

4/10 Poor

Lynn

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stayed here for location convenience, room was old and in need of thorough cleaning and minor upgrades. No extra toilet paper, no Kleenex. Hotel amenities fees a rip off for those of us who won’t use the gym, pool and sauna.
Stayed 5 nights in May 2024

8/10 Good

Eduardo

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2024

8/10 Good

Stacy

Liked: Cleanliness, property conditions & facilities, communication
I liked the convenience
Stayed 7 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second time at this hotel and it didnt disappoint.we stayed in a room that was privately managed this time. A little misunderstanding with toiletries but it all worked out.
Stayed 8 nights in Mar 2024

4/10 Poor

david

Liked: Communication
Disliked: Cleanliness, room comfort
Stayed 6 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
Stayed 5 nights in Feb 2024

2/10 Terrible

Sharifabonu

Disliked: Cleanliness
Stayed 7 nights in Jan 2024

8/10 Good

Arthur

Liked: Cleanliness, room comfort, communication

Nice stay

This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well. Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better. Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
Stayed 11 nights in Jan 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, communication
When booking a hotel I expected a hotel. 24 hours upon on arrival I was sent an email explaining that this was a privately owned unit and there would be no house keeping. We had to wash our own towels which is very annoying when on a beach vacation and using towels daily in the sand. Pool was freezing cold we did not go in. Homeless people living in tents half a block down the road. The room had mold and you could definitely tell it’s age. The worst part was that I felt lied to about it being a hotel but with none of the services of a hotel. We had to clean our own room and wash our own towels. At one point we are going to call the front desk with a question and realize that the phone had no telephone cord! It was sitting on the table but unusable.
Stayed 7 nights in Dec 2023

2/10 Terrible

Hiroko

Stayed 5 nights in Dec 2023

4/10 Poor

Brandi

Stayed 7 nights in Dec 2023

8/10 Good

Mayumi

Disliked: Cleanliness, communication
Stayed 8 nights in Nov 2023

10/10 Excellent

Marie

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Nov 2023

2/10 Terrible

Sanae

Disliked: Cleanliness, room comfort, communication
Stayed 7 nights in Oct 2023

4/10 Poor

NICHOLAS

Liked: Cleanliness, room comfort
Disliked: Communication

Hidden Fees.

Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
Stayed 7 nights in Oct 2023

2/10 Terrible

Jose

The ac wasn’t working the safe wasn’t working the closet wasn’t working there was hair everywhere the floor was dirty I will never stay here again
Stayed 3 nights in Sep 2023