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Emerald Western Gateway Motel

Hotel in Emerald with 24-hour front desk and restaurant

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Photo gallery for Emerald Western Gateway Motel

Front of property
Outdoor dining
Exterior
Room
Dining

Reviews

8.0 out of 10
Very good
1 bedroom1 bathroom

Popular amenities

  • Breakfast available
  • Bar
  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
12 Theresa Street, Corner Hospital Road & Theresa Street, Emerald, QLD, 4720
  • Emerald Hospital
    ‪8 min walk‬
  • Wally McKenzie House
    ‪10 min walk‬
  • Emerald Racecourse
    ‪13 min walk‬
  • Emerald, QLD (EMD)
    ‪8 min drive‬

Rooms & beds

1 bedroom

1 bathroom

Spaces

Price is avg per night

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About the area

Emerald

Emerald is home to Emerald Western Gateway Motel. Rifle Range Nature Refuge and Belmah Resources Reserve reflect the area's natural beauty and area attractions include Emerald Botanic Gardens and Emerald Aquatic Centre. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Big Easel - 7 min walk - 0.6 km
  • Emerald Hospital - 8 min walk - 0.7 km
  • Wally McKenzie House - 10 min walk - 0.9 km
  • Emerald Racecourse - 13 min walk - 1.2 km
  • Emerald Golf Club - 13 min walk - 1.2 km

Getting around

  • Emerald Station - 1 min drive
  • Emerald, QLD (EMD) - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Mayfair Ridge Tavern - ‬5 min drive
  • ‪Blah Blah Cafe - ‬15 min walk
  • ‪Maraboon Tavern - ‬4 min walk
  • ‪Domino's Pizza - ‬15 min walk

About this property

Emerald Western Gateway Motel

Hotel in Emerald with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Limited housekeeping is available.
Emerald Western Gateway Motel offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning
Laundry

House Rules

Check in after 2:00 PM
Check out before 10:00 AM
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Pets

No pets allowed, service animals permitted

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.90 to 21.9 for adults and AUD 5.90 to 5.90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Emerald Western Gateway Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Emerald Western Gateway Motel?

Self-parking is free at this property.

What time is check-in at Emerald Western Gateway Motel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Emerald Western Gateway Motel?

Checkout is at 10:00 AM.

Where is Emerald Western Gateway Motel located?

Situated in Emerald, this hotel is within a 10-minute walk of Emerald Hospital and The Big Easel. Central Highlands Visitor Information Centre and Emerald Golf Club are also within 15 minutes. Emerald Station is 28 minutes by foot.

Emerald Western Gateway Motel Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 13 out of 41 reviews
Rating 8 - Good. 19 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jon Thomas

Liked: Amenities
Clean large rooms and nice restaurant.
Stayed 1 night in Aug 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Tavern and to IGA. Nice big room
Stayed 1 night in May 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Friendly staff. Nothing was too much. Room was very clean and looked like new.
Stayed 1 night in Feb 2023

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
shower broken staff not helpful place was a shambles
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023

2/10 Terrible

Greg

Stayed 1 night in Dec 2022

8/10 Good

Silas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good
Stayed 2 nights in Nov 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged. The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected. I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in. The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table. In all I wouldn’t recommend staying here.
Stayed 2 nights in Apr 2021

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling back home. One night stay. Very happy with unit. Clean. Comfortable king size bed. Would recommend.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, shops very close by. Quiet. The shower head was the only issue.
Stayed 2 nights in Jul 2020

10/10 Excellent

Emmy, Clermont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service and lovely rooms. Will definitely stay again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs for an overnight stay as we travelled through the area. Room was comfortable, restaurant is very good.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Central to everything friendly service at check in.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Everything is close to this place. Woolworth is just across the road, so was my bank. There's a KFC too or a tavern if you want proper food. The room was clean and the bed comfy. The bathroom is brand new, modern. It was annoverall good experience. The receptionist lady is super friendly, her dog Millie is cute.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean staff friendly and helpful motel close to shops
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Robin

Great facilities pool was overnight for work travel and stay in places often , when ever in Emerald I will stay here
Stayed 1 night in Nov 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Great location. Very nice motel.
Stayed 1 night in Nov 2018

6/10 Okay

Tracy

Liked: Cleanliness, staff & service

Good location

Room a little tired, convenient location, comfortable bed.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great motel

Room was comfortable enough. In house restaurant is very good with great food for breakfast & dinner
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic staff and accommodation

The staff and owners are extremely helpful and made us feel very welcomed. Great clean accommodation. An amazing place to eat and sleep
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice as usual. Nice and convenient location. Nice food and staff
Stayed 1 night in Jul 2017

4/10 Poor

Annemarie

Disliked: Property conditions & facilities, room comfort

Dissatisfied

Trouble with my booking, Given a room though Aircon faculty Lightscno working in bathrooms Bed like a board !! Positive was the restaurant was great Wouldn't stay again