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Xambé

Aparthotel with free parking, near Tulum National Park

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Photo gallery for Xambé

Room
Rooftop pool
Rooftop pool
Living area
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
The current price is S$94
includes taxes & fees
29 May - 30 May

Explore the area

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Tulum Beach
    ‪7 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪9 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Room

Grand Apartment

  • 210 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

Room

Superior Apartment

  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

Room

Superior Suite

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Private kitchen

Grand Suite

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Room

Grand Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Room

Superior Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Room

Deluxe Suite

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Zama, a neighbourhood in Tulum, is home to Xambé . Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 3 min drive - 1.5 km
  • Tulum Beach - 7 min drive - 4.6 km
  • Las Palmas Public Beach - 7 min drive - 3.9 km
  • Playa Paraiso - 8 min drive - 4.6 km
  • Tulum Mayan Ruins - 10 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Mercado Tulum - ‬5 min drive
  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬4 min drive
  • ‪Pescaderia Estrada - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

Xambé

Aparthotel with free parking, near Tulum National Park
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a banquet hall are on-site. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Xambé have a pool?

Yes, this property has an outdoor pool.

Is Xambé pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Xambé ?

Self-parking is free at this property.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Xambé ?

Checkout is at noon.

Where is Xambé located?

Located in Zama, this aparthotel is 1.2 mi (1.9 km) from Tulum National Park and within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Hunab Lifestyle Center and Dos Aguas Park are also within 2 miles (3 km).

Xambé Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 47 out of 79 reviews
Rating 8 - Good. 12 out of 79 reviews
Rating 6 - Okay. 9 out of 79 reviews
Rating 4 - Poor. 6 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.4/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Stayed 5 nights in Feb 2025

10/10 Excellent

philippe

Liked: Cleanliness, room comfort, communication

Très bon établissement

Confort de grande qualité, beaux espaces, déco de bon goût, literie de très haute qualité, piscine sur le toit magnifique
Stayed 3 nights in Feb 2025

2/10 Terrible

Sepehr

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Feb 2025

6/10 Okay

Kauany

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Feb 2025

10/10 Excellent

Ilka

Liked: Amenities, property conditions & facilities, communication
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
Stayed 3 nights in Feb 2025

10/10 Excellent

J.

Liked: Cleanliness, property conditions & facilities, communication
We stayed in the top floor in the “Superior Suite” and it was a dream! It was absolutely beautiful and the view of the untouched jungle behind us was everything! The bed was giant, I think larger than a standard King bed and was the most comfortable bed and pillow I’ve ever slept in. Blackout curtains in the bedroom worked wonderfully. The rooftop public pool was also extremely nice. The staff at the front desk were friendly and welcoming and quick to assist when we needed a hand. The Aldea Zama area of Tulum seemed to be the most developed as far as paved roads go. We were pleasantly surprised after staying in the Veleta area first where everything is dirt roads and potholes currently (early 2025). We already want to return to Xambé. I just hope the price doesn’t skyrocket after all these amazing reviews haha! I have nothing negative to say. We stayed in 4 different places and Xambé was our absolute favourite! We want to return with friends next time! I left my heart at Xambé Tulum ❤️
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025

4/10 Poor

Anja

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
Auf den ersten Blick ist diese Unterkunft sehr schön und durchaus so wie auf den weiblichen Fotos zu sehen. Das Personal ist bemüht, doch leider auch überfordert, so dass viele Punkte unbearbeitet blieben. Für uns persönlich war es ärgerlich, dass das Internet die Hälfte unseres Aufenthaltes nicht funktionierte und wir nicht die gebuchte Anzahl von Betten bekamen. Sehr schade war auch, dass nicht kommuniziert wurde, dass Roomservice mit Zusatzkosten verbunden ist, ist aber auch keine Alternative gibt, da kein Reinigungsequipment zur Verfügung steht. Besonders der zusehens grüner werdende Pool war sehr schade, da er aufgrund mangelnder Hygiene nicht nutzbar war. Hinzufügen muss man auch, dass alle Pools inklusive dem öffentlichen nicht beheizt sind. Die Umgebung lädt leider auch nicht zum Spaziergang ein. Das Neubaugebiet ist riesig und kaum erschlossen, so, dass man zum nächsten Geschäft circa 20 Minuten zu Fuß gehen muss. Alles andere ist nur mit dem Auto zu erreichen. Wir waren sehr enttäuscht und würden nicht wiederkommen.
Stayed 10 nights in Dec 2024

6/10 Okay

Anastasiya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
Stayed 2 nights in Jan 2025

8/10 Good

Blanca

Liked: Cleanliness, amenities, property conditions & facilities, communication
The check-in was a little bit slow only one person checking in everybody no drinking water in rooms
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose Andres

Liked: Cleanliness, room comfort, communication

Excelente lugar!!

Lugar super bonito, cómodo y todo impecable..m super recomendado.. seguro regresaremos
Stayed 2 nights in Jan 2025

6/10 Okay

guillermo

Liked: Communication
Disliked: Amenities
Demasiado ruido entre cuartos debido a que solo los divide una puerta escuchas todo , problemas de wifi
Stayed 6 nights in Dec 2024

4/10 Poor

Yara

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Location is not convenient, hard to find the hotel
Stayed 1 night in Dec 2024

8/10 Good

Matthieu

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024

4/10 Poor

Carlos O

Disliked: Communication
Stayed 6 nights in Dec 2024

10/10 Excellent

Magnus

Liked: Cleanliness, room comfort, communication
Stayed 10 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Fan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024

10/10 Excellent

Adiba

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Stayed 3 nights in Nov 2024

2/10 Terrible

Irma Aguilar

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Nula comunicación en el tema de una fuga al parecer de agua, en el techo de la sala/cocina en el 3er día de estancia, NUNCA ofrecieron cambio de habitación, u otra opción, ya que simularon que todo estaba bien. La alberca y jacuzzi les falta mantenimiento y químicos Sanitarios, así como fría el agua. La decoración y muebles de excelente calidad !!
Stayed 7 nights in Nov 2024